We keep Tucson cool and comfortable.

From minor repairs to complex projects, trust Goettl for all your air conditioning, heating, and plumbing needs.

Schedule today. We’re here 24/7!
(520) 829-5748
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Home comfort made simple.

Rest easy knowing your home comfort needs are our priority. From HVAC to plumbing, we’ve got you covered.

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Plus easy payment options.

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What your Tucson neighbors have to say

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Best Plumbing Experience with Julian and Javier

Root removal and toilet installation

This was the best plumber experience I have ever had. I ran into roots when I was swapping out my toilet. Techs Julian and Javier came by yesterday end-of-day (my appointment wasn’t until this morning) to take a look so they could make sure they had all the supplies needed when they came to do the job this morning. Explanations were clear and sensible. They photo documented their work so I could see exactly what they did. They were friendly, and they even made fast friends with my cats. From now on, I will always call Goettl when I need plumbing help!

Gregory A.

Tucson, AZ

Goettl Tech Logo
Service Provider Julian and Javier
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It Was His Day Off, and Nate Was Amazing

Emergency AC Repair

Nate and the Goettl experience today was amazing and I even signed up for their membership program. It's nice to know that I can rely on a company if my AC goes out and know that it will, in fact, be repaired the right way….and not the half a** easy way thats going to result and multiple calls and visits for a repair. Thank you!

Alex S.

Tucson, AZ

Goettl Tech Logo
Service Provider Nate

We’re honored to call Tucson home and we bring that pride into every job we do. As dedicated members of our community, we’re committed to providing expert cooling, heating, and plumbing services to our neighbors. Trust Goettl to do things the right way, not the easy way.®

  • Benson
  • Corona de Tucson
  • Marana
  • Sahuarita
  • Vail
  • Catalina
  • Green Valley
  • Gilbert
  • Oro Valley
  • Tanque Verde

We’re also in Phoenix

Years of Servicing the
Tucson Area

Service Trucks available for the people of Tucson

HVAC & Plumbing Technicians
at your service

Local Members Using Smart Sadie Maintenance Program

Richard Hopkins
13 days ago
Professional!!
Cindy Joseph
13 days ago
First class, very professional.
Jeran came out and did a routine plumbing inspection. He was thorough and provided us with the typical recommendations you would expect from one of these inspections. The quotes were reasonable. He was very polite and not pushy in any way which I really appreciated.
Steven Nordlund
13 days ago
Professional, knowledgeable technician. Very satisfied. A+++
Sharon Brown
13 days ago
Francesco was quick and efficient this morning, and provided helpful insight into our other plumbing systems.
Greg Wessels
17 days ago
Fransesco and Tim were friendly and knowledgeable Ans fixed my toilet quickly. Communication with dispatch was great, they contacted ahead of my window to see if they could come early and provided a tracker to show how far the tech was from the house.
Emile
17 days ago
Very professional and knowledgeable!
tammy manuel
17 days ago
Jordan Oliver is the best. He is very friendly and thorough. He spent a lot of time explaining everything about my system. I would gladly have him back to do possible duct cleaning.
Karen Kinney
17 days ago
Had Nathan and Patrick install a new A/C unit. And they did a terrific job. They were on time, cleaned up afterwards. Were great on explaining the new thermostat. So glad you hired these guys.
David Juergens
18 days ago
We were very happy with drain service provided by Goettl. Specifically our technician, Nicholas, was very friendly, professional, and thorough. I highly recommend them for your clogged drain/s.
Kennard Brusoe
23 days ago
Jesus & Dylan did a great job. Fast and friendly service. Always very dependable.
Nick was FANTASTIC! He came out on a Sunday within 20 minutes of us calling the main phone number! He even checked some things we didn’t ask for and found an even bigger issue as to why our water bill had doubled in recent months. He explained everything he did along the way and the team is coming back tomorrow to do some major fixes. Couldn’t have asked for a nicer and more thorough technician!
Sharon Del Pino
23 days ago
The most professional employee we have had out here from Goettl. Jeremy took his time explaining everything. Answered all my questions. Very friendly. When we have Goettl out again I am going to request him to Even if it means waiting for a longer appointment time.
Aleta atondo
27 days ago
Very professional and quick
Jim Hansel
27 days ago
The most professional staff and folks how care about the work they do. It may cost more that other providers, but the service and availability makes it worth it!
CB Bounds
27 days ago
Francesco was very thorough with his inspection of my water softenerHe was respectful and explained to me what was going on with my systemHe tested my water and gave me some alternatives as to what needed to be done.
Victoria Wills
27 days ago
Jillian and Jonathan great job!
Oli Durney
a month ago
Estimator was polite and knowledgeable.
Judy Weber
a month ago
Nicholas Mayhew & his Assistant , Joey were above & beyond call of duty! They took out everything from my carport storage( where hot water tank is) and let me organize before they put all back in storage closet. I am 73 with vertigo & Nick was vey patient & kind and made sure hot water was on so I could take a hot bath . They stayed until after 8 pm! Grateful I called Goettl!!
Francesco was excellent and outstanding, excellent service.
Connie Johnson
a month ago
Francesco was very professional and friendly. He immediately identified my plumbing problem. He explained what needed to be done and repaired the problem in less than 30 minutes. He explained warranty periods for the replacement parts installed, informed me of the costs and sent my invoice to my email address.
Sherri Hamdan
a month ago
I had an emergency and they came within a few hours. Very up front about cost and what they would and would not do. It was expensive, but I needed someone immediately. I would use them again. Joshua was quick, efficient, and polite.
Martin Hux
a month ago
David finished the job today. Excellent!!!Very knowledgeable and takes the time to exsplain and takes the time to do the job right.Thank you.
Elea Stapleton
a month ago
Jordan was polite and professional! He explained things to me and helped me decide on purchasing hard start kit for my AC. He even helped me adjust something I couldn’t reach. I would recommend Jordan at Goettl!
High Five
a month ago
Jordan was polite and professional. He was knowledgeable and through with our AC tune up. He addressed our concerns about past visits. We recommend Jordan at Goettl!
Nancy Cook
a month ago
Very friendly, efficient and professional!
David Wing
a month ago
Alek was awesome. Went above and beyond. Truly a professional.
Leah Harris
a month ago
Nice, professional, and answered all my questions. Didn’t try to pressure or sell me something that I didn’t need. I appreciated his honesty.
Y. McCoy
a month ago
Joey, Jeran, and Jan were great. In addition to doing a fantastic job with pipe replacement and installation, they were courteous, polite, and professional. They answered all my questions and did a walk through of their work with me and addressed any concerns I had. Hands down the best experience I have had with a plumbing service. I recommend Goettl.
Once again, the answer to all plumbing needs is Goettl! The faucets behind my washing machine would not budge! I could not turn them off. Nick came out on a Sunday and took care of it! I am so very thankful! Goettl’s plumbers are honest, dependable, respectful and know exactly what to do! Thank you!!!
Frances Perez
a month ago
Great service from Jesus was very informative and very nice
Karla Quiroz
a month ago
Came out quickly, stuck around to make sure everything was fixed correctly, definitely using again!!
Jorge Taborda
a month ago
Excelente service, technician very nice , excellent job in and out ,Julian and Johnathan work very hard and professional , also the other Crue Jeff and the other guys , very well done , I m very happy withe all the guys and very satisfied with the job , very well done , my referral to my neighbors , thank you very much from me and my family , thank again
Andy Contreras
a month ago
Very friendly, on time, explained everything he was going to do, I would highly recommend him to anyone
Jackie Coward
a month ago
Jordan Oliver came out to our home to service our heater. He was very professional, knowledgeable and did a great job! Kudos
Branden Gamble
a month ago
2/21/2025Goettl just completed an entire HVAC installation at our residence, including new line set. They were efficient and professional the entire time they spent in our home. I couldn't be more appreciative of the job they did.9/25/2024Just had a service and inspection by one of their AC professionals Shane Gray on a business property. He was quick, professional and courteous . Very happy to once again be helped by Goettle.6/16/24Shane lane came out to my home on a Sunday to help us get our condensing unit up and running again while we were baking in the house. He was quick knowledgeable and very friendly.2/5/24Julian and Devin came out to my business, Redbeard's Gentleman Barbershop in Marana and did a very thurough hydro jetting on an old cast iron sewage system that had been previously used for a Chinese Food restaurant .I was having reoccurring issues with backed up drain lines and flooding .These men arrived promptly at the agreed upon time and assessed what it was that was causing all my issues.It was years of build up grease from the aforementioned restaurant down the lines.They were able to clean all the grease,gunk, and iron particulates out and return the system to fully functional all within 1 1/2 hours.100% recommended and fully happy with the professionalism and courtesy Julian and Devin showed.
Nicholas did a wonderful job replacing my pipe and stopping the water waste every time I turned on the faucet.
Pamela Carlson
a month ago
Feb 2025 update- Jordan was very friendly and explained everything to me. I like Goettl’s Sadie program because I get reminders of when time for maintenance/rejuvenation services so my system will continue to function at best level. Goettl is on the higher cost level but I feel worth it.Jeremy was very nice and explained everything to me. I gave only 4 stars because my appointment was for 9am-1pm. I did not hear anything during this time so called scheduling. I was still on the schedule but he was delayed do to an emergency- I think someone should have called and informed me. Then have to laugh as got ready to hang up got message that Jeremy was on his way and arrived 40 minutes later.They have always been responsive to my calls. They are more expensive then others but I highly recommend them for complete honest service
Dan Vandivort
a month ago
Love Goettl A/C service- on our 2nd AC unit from them in 20 years. Service is the best.
Stuart Rodeffer
2 months ago
Jesus came to provide a quote for a new air-conditioning unit. He was professional patient and extremely helpful.
Duane Wrobel
2 months ago
Shane is polite, professional, proficient, and very capable. Need I say more?
Justin Schmid
2 months ago
Jesus was quick and efficient. Very informative on the maintenance service.
Patty Mele
2 months ago
The 2 team guys came on time and fixed the problem
Wendy O
2 months ago
We had Nathan to our house and we talked to Benton on the phone and have had the best experience we have had in years !! We highly recommend them. Knowledgeable, professional and personable.We had Goettl install our new ac and Joel and Patrick were amazing. The respect that they showed while in our house was wonderful and we finally have heat !!! Thank you Goettl team !
Cindy Robertson
2 months ago
Jordan came out for our heating tune up today. He was polite and professional. He was very nice to our dog. I would recommend Jordan at goettl!
Richard Alcorta
2 months ago
Jordan was polite and perfressional. Was also great with the puppy!!
Gilbert Lucero
2 months ago
Jordan was awesome. He answered all my questions and got me on an easy pay plan to make the right choice more affordable and for that I am thankful. Thank you Jordan! I would highly recommend Jordan at Goettl.
PURPLE ROSE
2 months ago
Jordan was polite and professional. He changed a light bulb for me in my room and answer all my questions. I highly recommend Jordan at Goettl!
Robert Johnson
2 months ago
Very experienced and social. Great Technician.
Jacqueline Heiser
2 months ago
Update 1/29/25The technician Adrian.F was amazing, doing the installation of air conditioner & furnace alone, & it did rain and was very cold. Very professional, & excellent customer service! Thank you AdrianI am very happy that Goettl came today & fixed my plumbing problem. The technician Nick was professional & explained everything to me. I'm so glad to have signed up for the 2 yearcontract.
Jim Asher
2 months ago
Mark was very skilled and gave me his best idea of what was needed.
Steven Adkison
2 months ago
Great job by Jordan. Very easy to work with and was able to answer all our questions.
Julian and Jan were excellent! Very knowledgeable and explained everything they were doing in depth. Recommend 100%
Susan Smith
2 months ago
Shane B. Was very professional and very personable. He gave us very good service and advise. We will follow up with his suggestions.
Chris Godoy
2 months ago
Julian did great! Found and fixed a leak during a routine inspection!
Steven Aiken
2 months ago
Prompt, professional, knowledgeable.
Richard Park
2 months ago
Jesús and Jordan did a great job. This was an on-going problem and they fixed it.
Roshan Wirasinha
2 months ago
Technician Rob showed great customer service, friendly, knowledgeable, took his time to explain what he was doing and shared all of their test results.
Sal
2 months ago
Nicholas was great. He tried everything to fix the issue. He didn't charge me a penny since issue couldn't be fixed due to unforseen reasons. Loved the service and Loved the honesty. Thank you Nick and Geottl
Susan Dowler
2 months ago
Jesus and Jordan came to service my furnace. They were courteous, friendly and professional. I received a call prior to their arrival time which I appreciate. I highly recommend Goettl and Jesus and Jordan.
Vicki Fogleman
2 months ago
Joshua, did fix the hot water issue and will be back to replace the ultra violet light for my water softener. He is pleasant and thorough with what he did get finished today.
Robert Allison
3 months ago
Goettl AC and plumbing is my goto company for my house Services. They are profesional and always friendly.
Rosa Rodriguez
3 months ago
Thank you Jeran and Alek
Rachel Herrera
3 months ago
Great work and thorough.
Sandra Mason
3 months ago
Our home is 25 years old with very hard water. Alek gave us options for water filtration services. We chose the whole house option .
Michael Hoffman
3 months ago
Would like to give kudos to Saul. He was in and out very quickly, I knew what he was doing obviously. And it was eager to help us in any way he could. keep him around people
Adele CruzMorris
3 months ago
Shane Gray was very professional and he explained everything.
Bernice Hoffman
3 months ago
Saul was very informative and kind. Thank you.
Janine Kaucher
3 months ago
One of the most professionally run companies I’ve ever seen. Joshua was a delight. Thank you
Pefy Cunningham
3 months ago
Quick response, respectfully of my home, good quality product, advocated for me during financing to help us out the best they could
Sonia Perez
3 months ago
Bill Fernandez came to our home to repair a toilet issue that although it had already been checked by other plumbers, the problem persisted. Within minutes, Billy identified the problem and after explaining the issue and what he would need to do, quickly worked at repairing the problem. As well as being very personable, Billy was professional and definitely demonstrated his skills and expertise! Thank you!
Ronald Lorimor
3 months ago
Jeff was very professional and respectful of my house. Explained everything he inspected with great detail and answered all the questions I had.
Everette Stinson
3 months ago
The technician, Nick came in and assessed the problem and gave us a few options to go about the fix. He made sure we understood every possible outcome of the solutions given and didn't sugar coat anything. Best thing is after we made our decision to just go ahead and replace the whole water heater he didn't try to upset anything and made us feel great and comfortable about our decision.
Jana Gledhill
3 months ago
Jaren was polite and very professional. Did a great job!
Shawn Pelusi
3 months ago
I always have issues with the service based on the company trying to sell but this was legit the best interaction I’ve had with this company I can’t say enough about how professional and how awesome he was when he was at our house I would request him any time over any others
Kathy Malkin
3 months ago
Explained problem and solution
James baxter
3 months ago
Joey Martin is the best. He's always on time, courteous, and super speedy. He did an amazing job on a major project at our 1940s house, and we couldn't be happier. This is the second time he's saved us from serious plumbing issues.
Nico C
3 months ago
Courteous, informative and to the point.
Scott Valencour
3 months ago
Jeran and Jeff were very professional. They answered all my questions and explained everything they did. A great experience,
David Gutierrez
3 months ago
Ethan was right on time and very courteous. Thorough service with good communication.
Judy Treichel
3 months ago
Very efficient and professional
katharine norberg
4 months ago
Great experience with this company! Quick and professional with the install of a hot water with in hours!
manny dorame
4 months ago
Great service speedy and very professional I will be calling you guys back for any of my plumbing needs amazing technician Jeran thank you
Kathryn Jarva
4 months ago
Jay was very professional, polite, patient, and understanding. She presented things to me but did not push and was understanding. I would love to have her do my rejuvenation again.
Barbara Kelsey
4 months ago
What a wonderful company. Joe went above and beyond his job. I would recommend them to anyone looking for a plumbing company.
Kathleen
4 months ago
Shane was clean and did a great job
Suzanne Gault
4 months ago
Braden and John came right on time, were very thorough and checked all of the plumbing in my bathrooms and kitchen. They serviced my hot water heater and found a leak in my outside pipes and fixed it on the spot. They even went to the store and got a part that was needed to fix one of my toilets. I highly recommend these two. They did a fantastic job!I had Shane B. out on 8/11/23 for my A/C yearly check. He was very experienced, thorough and informative about the A/C and other homeowner issues. I would definitely recommend him. I have had Goettl for years and am very happy with their technicians knowledge and experience.I had a mystery leak in my kitchen that was coming in under my flooring on July 22, 2024. Jeran C. came within an hour of my call. He checked all of the possible sources and finally found a pipe that was deteriorated and leaking in the attic above my garage. He did an incredible job fixing the pipe in the blistering heat and attached a regulator to my water source. I am so grateful for his due diligence in figuring out where the leak was located. The techs at Goettl are all very good at what they do!My AC was starting to put out warm air rather than cool in August so I used my Goettl app to contact a tech. Within a few hours, tech James Barris arrived and was very thorough in examining my unit. The AC went back to working wonderfully with no repairs. I’m very grateful to have professionals that are so quick to show up and reliable. Thank you James!I want to thank Jesus Pacheco for finding the ongoing issue that was making my a/c malfunction. I appreciate his knowledge and experience. He knew exactly what the problem was. It became apparent to me that I needed a new system. So the very next day Pat Quiroz set up a brand new system with a lifetime warranty on the condenser. It was an incredibly hot day but he was very thorough and informative. I love my new system! I can change the thermostat with my phone if I want. I’m so grateful to have Goettl taking care of my hvac and plumbing needs!Francesco Tocci did a great job doing my plumbing maintenance. He checked the hot water heater and drained out the sediment and I was happy to hear it was still doing well. Thanks Francesco!
Ivy U
4 months ago
Always professional, did the regular maintenance check and identified and fixed a water heater issue quickly. Jaren was amazing!
Jolene Clement
4 months ago
He was efficient and professional and polite.
George Corneveaux
4 months ago
Ethan was great! Very nice and helpful.
Tommie Lively
4 months ago
Appreciate Shane for his helpfulness in explaining current condition of HVAC units with info and cost on upcoming maintenance for older unit.
Atticus
4 months ago
Received timely, professional and personable service.
Tiffany S
4 months ago
We had our yearly plumbing check. Stacy Reilly was pleasant, thorough and answered all of our questions.
J. Jimenez
4 months ago
Very professional
maria limon
4 months ago
David was very knowledgeable, and explained all about the unit Thad has been installed on August. He had explained much more in detail.
Great customer service!! Great ac company, would recommend! A+++++
Hassan Aljuaid
4 months ago
The service visit by Mohamed Phallah on 11/27/2024 was great. He was efficient, professional, knowledgeable and courteous. I am completely satisfied and would recommend his services.Hassan
selena yi
4 months ago
Jesus was quick and efficient and well mannered. I appreciate his knowledge for the ac/heating units.
Serena McQuiston
4 months ago
Excellent service!! Very helpful and professional.
Ron Bourgault
4 months ago
Stacy seem to be one of the most knowledgeable, thorough and competent technicians that I’ve ever had in my house checking my HVAC system
Mark DeGrofft
4 months ago
Very pleased with our service today. Thank You!!!!
Ashley Lopez
4 months ago
Thank you, always kind and professional and gets the job done quickly.
Ramon Rodriguez
4 months ago
Quick and curtious service. 😊
Scott Segal
5 months ago
So glad I called Goettl. Fast, curious and effective.
scott linaman
5 months ago
Francesco was professional and efficient. I really appreciated that he did not try and upsale me on something I didn't need. He was on time and completed the service quickly.
Randy Black
5 months ago
Christine Cisneros
5 months ago
Joey was very accommodating and listened to my concerns and worked up a plan to fix issues. Very nice and thoughtful.
C O
5 months ago
Quick a nd professional service.
Michael Yu
5 months ago
Everyone involved in our project was professional, friendly, and customer oriented. They showed courtesy and respect to home owners and their property. They covered and contained the work area, kept us informed along the way, and cleaned the job site very well. What impressed us was that the company seemed to have established a set of standard operating procedures for employees to follow in every step. We will totally recommend Goetll Plumbing to friends and neighbors. The three gentlemen, Julian Bray, Jeff Jose and Josh Bruss were good workers with strong work ethics and nice people. Any company with employees like these guys will always have a great reputation.
Ed Sicurello
5 months ago
The technician was great, very professional. Goettl staff has always been good. I am very disappointed with the quality of the system I purchased. Thought I was getting the best but we consistently have problems.
Michael
5 months ago
Awesome customer service. Purchased my new unit from them 2 years ago and they always come out to perform maintenance. Very impressed.
Robert&Lydia Hayes
5 months ago
Josh presented himself quite well. He is knowledgeable and affable,
Stephen Brown
5 months ago
Fast and professional service.
Courtney Kelly
5 months ago
Amazing customer service super knowledgeable friendly and helpful techs, and financing was fast and easy!Our AC went out around 4 in AZ ALMOST 100 outside. Te k was here in less than an hour and they had a new unit installed by the same time the next day. Even though it was a Sunday! So grateful!
Charles Scherbaum
5 months ago
Was great knew what he was doing and he got it done.
Thomas Gehrig
6 months ago
Competent, knowledgeable, personable, great service.
J Christensen
6 months ago
Rick and Devon were awesome. They were professional and it was obvious that they knew what they were doing. They were very creative in their approach to solving the problem. I would definitely call again if I have any further issues. Great job.
Pat Price
6 months ago
He did a good job and he explained things to me and it all seemed to go well. I'm very happy with it and I thank you for the discount that you gave me with the coupon. That was a blessing and I was very happy with your company and your service. Thank you very much
Coryn Osuna
6 months ago
Francesco was amazing! He helped us fix the issues and helped us save!! 10/10 for sure
Michelle
6 months ago
Had a wonderful experience with Francesco Tocci he went out of his way to help and explain everything for us and he was very polite would highly recommend
Vikki Fejer
6 months ago
David my HVAC professional from Goettl , was just that, a professional in every way. All the way down to doing a burn off !!!! Made my smoke detectors go off and the smell was not very pleasant…however he explained it to me this way…..when the manufacturer sends the units, they have a protective oil that keeps them from rusting before installation. At this time, I am very happy with the results 👍😉
eric valencia
6 months ago
Francesco Tocci was very friendly and helpful
Zelida Hernandez
6 months ago
Francesco came to perform maintenance on our water heater. He was very courteous, professional, and was very informative on the current status of the equipment and recommendations for the future. Would definitely recommend!
Melanie Hannaman
6 months ago
Francesco returned for maintenance on our water heater installed last year. It was great to see him again, and catch up. He flushed the water tank, gave us estimates for a future job, and as always was very professional and personable. We look forward to working with him again!
Sally Kluin
6 months ago
Jeremy was the thorough & had all the information I requested. Junior & Momo showed up on time & did a great job. They did not waste time & were really friendly. I'll call these guys back next timefor sure.
CED smith
6 months ago
Great service and overall experience. Francesco was absolutely amazing. He went above and beyond explaining systems and preventative maintenance techniques as well as optional plans with the company. He is definitely my go to for any plumbing issues.
Lawrence Nighbert
6 months ago
I’m happy to give a review for Jeremy Canchola. Jeremy is an outstanding ambassador for your company. His professional demeanor and competent answers to questions reflect a true interest in serving the needs of his customers. I have met a number of your service reps over the years and he stands at the top of a very respectable class. Job well done Jeremy!
kk rolf
6 months ago
Shane was professional and very knowledgeable and was able to get our unit up and working quickly. We enjoyed his bright and cheerful attitude.
Jamie Wanamaker
6 months ago
What an awesome experience ! I scheduled online in the morning and by 11 my tech Josh was here to evaluate. Great, professional and courteous service was provided by Josh- and our work will be done same day. Thank you Goettl for a great customer service experience - I highly recommend these guys to anyone who needs sincere and honest services.
James did an awesome job diagnosing our air conditioning issue and fixed it fast! We are very happy!Francisco Tocci was amazing handling our plumbing inspection. We bought the membership and he came and set up our sensors and did inspection. He also gave our pups each a toy and was so good to our family! Excellent job!
Charli Greenlees
6 months ago
Shane was very professional and courteous
Gary Matteucci
6 months ago
Francesco is a very thorough and professional technician! Did a great job! I hope that you send him to my house for all of my plumbing checks and services! Great guy!
Becky Farley
6 months ago
We had a great experience with Nick, Julian and Jeff! Professional, clean and friendly. We couldn’t be happier with the service or that our sewer line to the city is clear! We highly recommend this team.B&D
Ally Sheehey
6 months ago
We were so impressed with Nick! He was polite, knowledgeable at his work, and fun to chat with while he worked. We are grateful for his help!
K Gutierrez
7 months ago
Francesco serviced our water heater, timely and efficiently. Very pleased with inspection and very professional. Appreciate Plumbing team.
Deborah Darcy
7 months ago
Great customer service, friendly and provide options.
Aaron Peterson
7 months ago
Today we had an appointment for our water heater inspection and p.m. (preventative maintenance). Our tech Francesco Tocci who serviced our call is wonderful. He did a great job explaining the job activities that took place and enlightened us with further knowledge that every homeowner in Arizona should be mindful of. Goettl ought to hire more people like Francesco. Keep up the great work!
Barbara Hockings
7 months ago
Alek came for my yearly home plumbing maintenance service. I've always had excellent service from Goettl technicians in both plumbing/HVAC, and Alek Delarosa followed suit. He answered all my questions thoroughly, professionally, and I learned some very useful information to boot!
Arlene Martin
7 months ago
Mr. James B. is very professional and explains with detailed information along with pictures. You have a very valuable employee. Great job James!
Danny Corella
7 months ago
Such a good person very professional and kind
Kacie Brown
7 months ago
Francesco was very helpful and informative. Thank you so much!
Valerie Walsh
7 months ago
Our problem was actually a super easy fix and I feel bad for the long drive and time Joey had to take to come out to our house. Joey was super friendly and professional I would highly recommend him. Also signed up for the smart Maintenance which I would recommend. As new home owners this will definitely give us a huge peace of mind that our home is working correctly!
Chas Hudson
7 months ago
Very professional and courteous.will him anytime. Good jobMr. Hudson
Sung Starman
7 months ago
Jeran was a gentleman and treated me like his own family. He was very thorough and helpful.
Robert Young
7 months ago
Shane was helpful honest and polite.
kenddnaz
7 months ago
The techs were very courteous and worked efficiently. They told me what I needed to do to fix the problem and what I could do to make sure it does not happen again. They did not try to force unnecessary work on me, a very pleasant service call. Had to have more work done of a different problem. Nick and Devon came and the work done was perfect. They even finished in less time than they predicted. Extremely satisfied with their professional and kind work.On 3/25/2025 Jordan came and did excellent work. He is very kind and patient and answered all my questions. He came early and finished the work quickly. Highly recommend him
Candice Decker
7 months ago
Francesco was great! He was very knowledgeable and very detailed in his explanation
Mark Archer
7 months ago
Joshua did an outstanding job. He had to work around our puppy that hasn’t had all of her shots yet and Josh was very mindful of it. He listened to us and discussed everything with us during his visit and came up with a solution. We have had several experiences with Goettl and have been treated very well by everyone we have dealt with.
JoAnn Manzanares
7 months ago
Devin was very knowledgeable, professional & informative. He made it easy to understand what he was saying.
Diana Morales
8 months ago
Francesco Tocci was kind and attentive
Reginald Wells
8 months ago
The techs are always knowledgeable & courteous. Give good advice on anything that maybe a problem in the future. Thanks Jeremy for your a/c check up!!!
Robert Heindel
8 months ago
I was very impressed with Josh. He really impressed me that he new what I required and would have done a competent job completing it. I better understand the complexity of the problem now which will be quite useful in getting the problem resolved in the future and am sorry you can't do it.
The city of Tucson shut off our water b/c we had a large volume of water leaking. Within one hour Goettl plumbing was on the scene at our home. Their Italian plumber was very knowledgeable, courteous, and willing to help. He trouble-shooted the leak's origin in less then 30 minutes and took a potential large repair that involved digging up our driveway to a watering valve problem. Highly recommended. THANK YOU!
Jayda Owens
8 months ago
Francesco did a quick and great job today!
Krissy Moreno
8 months ago
We had our AC go out and Goettl was here within a few hours and got our AC back up and running within 20 minutes.The communication with timing and what to expect before they got here was awesome and the customer service from the individual that came was outstanding. Nothing short of a professional experience! I would highly recommend Goettl!
Bill Epps
8 months ago
Francesco Did a great job
Andee Franklin
8 months ago
Julian was excellent today! He addressed all of my concerns, treated me with respect, and offered preventative services to save my family future headaches! Thank you for all your amazing hard work!
Ellen Lee
8 months ago
Excellent service, fair prices, trustworthy.
Jason Parker
8 months ago
Shane was very professional, accommodating, and helpful with his service visit. I would highly recommend his service to anyone in need of HVAC help.
Tanya C
8 months ago
Nick was awesome! Thank you!
Max Stan
8 months ago
Julian and Jan did a great job. Always super helpful!
carla corrington
8 months ago
Jeff was friendly prompt and neat. He did excellent work
Connie Peterson
8 months ago
Update: Aug. 6, 2024: We had Francesco and Joe out today to replace all the emergency water shut off valves and install all stainless steel braided supply lines. No more plastic lines, no more non functioning shut off valves. They both did a clean, efficient job! Kudos gentlemen!Update: Aug.5, 2024: We liked and trusted Francesco so much we had him back to install a new kitchen sink, remove a garbage disposal and rework all the plumbing under the sink! Its absolutely beautiful and he dis such a clean job! Another 5 stars!July 27, 2024: Today we met Francesco Tocci for a plumbing inspection and hot water tank flush. What a JOY! Amazing customer service, Amazing life outlook and a fellow aquarist and avian enthusiast. He explained our needs clearly. His recommendations were clear and concise! He was GREAT! Faith restored. Goettl needs a bunch of Francesco's!
Darren Pettee
8 months ago
Zach was very efficient and personable. Clearly explained the issues and options. AC is back in service and cooling.
greg vinueza
8 months ago
Thank you Jeffery Jose for coming out and checking my plumbing! Great service!
rich valenzuela
8 months ago
James B, very professional, knowledgeable, and awesome technician. Trouble shooting was quick and easy, he discovered the fault instantly. Replaced the faulty component and cool air was once again present in my home. Thank you Goettl for sending James.
Kathy McClelland
8 months ago
Was a very good experience I really enjoyed Chris and Jesus made it a good experience
Stevie Goldberg
8 months ago
The technician was super friendly and professional. Lots of great recommendations to optimize our home!
Judy Thomas
9 months ago
Alek was knowledgeable and polite. He was someone you would be happy to enter your home. I would use his service again if needed .
Karen Calderon
9 months ago
Shane Lane was an amazing tech. He went above and beyond for my family and I. Thanks Goettl for being quick, efficient and willing to work with my budget.
drbjyoung04
9 months ago
Great service with Jeremy Canchola. Explained everything well.
Patrick Martin
9 months ago
Francesco was technician assigned to our leaking toilet. He was very professional and explained clearly the situation as he saw it. AND he explained why the issue had occurred, AND what we could do to prevent recurrence. He also offered suggestions of other items we might want to address today, but we needed to decline until a later date and he accepted our decision. Francesco was efficient and communicative and competent. He is one example of the professional service technicians we depend on from Goettl, and why we always call Goettl for our plumbing, AC, and heating needs.
Jeran gave 5 star service. Thank you.
Cyndi Deines
9 months ago
Jessica Maldonado
9 months ago
Great service, Jerron was so polite and professional. He took the time to answer all my questions and explain anything I was unclear of. Very much appreciated!
Veronica Ayala
9 months ago
I noticed a leak in our hot water heater around noon. I thought it would stop since we wouldn’t be using the water. When we got home in the evening, it was still leaking. Realizing we needed it to be fixed asap, we called a few different places. I figured Goettl would be expensive but I just needed it fixed. Agent on the phone was real and not AI. She said he would be out in a hour or so. Jaren Cooke showed up in 30 minutes. He took the time to show me how to shut off the water and what it could possibly be. In an hour he had it taken care of. The price was fair and the customer service excellent. With our busy schedule, Jaren Cooke with Goettl saved the day!
Jedmac
10 months ago
Julian. And Xavier did an excellent job.
Matthew Maley
10 months ago
Was supposed to get a service for plumbing yearly inspection. Never showed up and wasted half of my day waiting
Suzan Settlemire
10 months ago
Julian & Javier were fantastic! Very professional & did their job so well. They explained our new soft water system and adding salt & how good having a soft water system will be for all of our plumbing! I highly recommend both Julian & Javier! They worked very hard & were efficient & thoroughly cleaned upEverywhere- inside the garage &Outside! We couldn’t be happier. Thank you very much! They deserve a big raise!!
Reuben Rich
10 months ago
Julian, Jeran, Javier, and John had come to the house on Saturday to replace the main line going to the house. They were professional the whole time and did a fantastic job. The clean up was perfect almost like they were never here. I will always use Goettl for my plumbing needs. It is hard to find good service and they definitely did give great service. I recommend they to anyone that needs any plumbing done in their home.
Rob Rodriguez
10 months ago
Devin was professional and courteous. Explained everything thoroughly while not being pushy on plumbing recommendations. Definitely an asset to your company!
Terry Towne
10 months ago
Mark completed the first phase and Jeff Jose completed the second phase. Both men were very professional, cordial, and highly productive. Work was completed just as I requested. Excellent people doing an excellent job.
Philip Rich
10 months ago
Robert Suanders
10 months ago
JulianVery professional and courteous. Did a fantastic job of getting us back in business. I appreciate the options he provided and we’re grateful he was able to open the drains without more costly repairs today. Thank you Goettl!
Patrick Forsythe
10 months ago
Alek was great! Very efficient and extremely informative. Awesome visit.
Linda Chappell
10 months ago
Julian went above and beyond for service today.
Julian and Jan were amazing!!!! Will definitely use again and request them!
Lindsay
10 months ago
After waiting all day on another company who didn’t show, I chose Goettl. They were here within the hour. Fixed and replaced the needed part and we were cool by bedtime. I can not thank you and tech James enough for getting here quickly and having what was needed to get us cool again. Thank you all so much!
Guillermo
10 months ago
Zach and Momo are true professionals. They answered my questions, and performed their job well.Thank you both.The only concern I have is: how does Goettl justify charging 1,600 dollars for parts that are no more than 200 dollars combined?
Heather Anne Gomez
11 months ago
Tina Gowan
11 months ago
Julian with GOETTL was a very GREAT representative for them. He was very knowledgeable, communicated & informed us at every level of our options on repair stages & costs. We made the decision that fit our need & he made repair quickly & competently. Definetly retain & promote this young man.Thanks for no holding us up from our travel plans.
Kimberly Cooney
11 months ago
The work was professional, quick, and pleasant to do business with. My toilet valve and the internal components were in need of replacement. Julian did a fabulous job and was extremely helpful and timely at doing this repair.
Tony Uribe
11 months ago
This plumber was exceptional. He gave great service and great cordiality. I would highly recommend Julian.
Heather Acevedo
11 months ago
Julian was very friendly, thorough and explained all our options for our plumbing issues. Would highly recommend.
Tom
11 months ago
Julian and Jan arrived on time and did an excellent job of finding and repairing my water leak outside near the water meter. They also checked all of my other plumbing fixtures to ensure that there were no other leaks. They were friendly, experienced and very thorough. Thank you Goettl.
Rob Waters
11 months ago
Julian was really great to deal with. He is a real pro and patiently answered all our concerns regarding the coating of our 1966 pipes. Jeff and Jan were great in their assisting Julian. Total professionalism. They knew what they were doing and were courteous and were conscientious and they cleaned up everything when the job was completed. Everyone that helped us with this big project was great…including Jaren, Josh, Devin and Daniel. Thanks Goettl!R and R
victor thompson
11 months ago
clayton mccord
11 months ago
Julian and Jan did an excellent job at inspecting my home plumbing system and also did a great job at presenting solutions to any of the discrepancies they noted
James Perez
11 months ago
Francesco was very personable and explained everything he was checking: water softener & osmosis system and water heater. He tried to drain water heater but it was clogged with calcification. We got on the phone with the office and ordered a water heater that will be replaced later today.
Mark Smith
11 months ago
Tech was very efficient and professional.
Brian Reyes
11 months ago
Julien and Xavier were a big help!
Saulo Valenzuela
11 months ago
Got a phone call for a free hot water heater flush and inspection decided to go ahead and get one done. Francesco tocci came out explained what he was going to do flushed out my hot water I asked him about soft water systems since I had purchased one at Lowe’s and needed it installed. He quickly called someone I Received a quick quote. Later that day technician Julian Bray came out to install my system. Both gentleman were very nice communicative and gave great service.
Mario Gastelum
11 months ago
Francesco came out to my house regarding a possible water leak. He determined I did not have a leak, which was great news. Francesco was very professional, very friendly, and a pleasure to work with!!
J Yo
11 months ago
Julian & Jan were amazing !Thank you
Maria Coelho
11 months ago
Josh was great!
Devin Nielsen, wow what a great young man ... thank you so much. Blessings.
Eric Martinez
11 months ago
Camiee Allen
11 months ago
Just got our yearly plumbing check done free with our Sadie Membership. Julian was extremely helpful and went above and beyond in making sure we were informed about everything every step of the way. He found a leak in the valve of our water heater we didn't even know about because we never even think about the water heater even tho it's a very important thing we technically use every day lol.
Gregory Anderson
11 months ago
This was the best plumber experience I have ever had. I ran in to roots when I was swapping out my toilet. Techs Julian and Javier came by yesterday end-of-day (my appointment wasn’t until this morning) to take a look so they could make sure they had all the supplies needed when they came to do the job this morning. Explanations were clear and sensible. They photo documented their work so I could see exactly what they did. They were friendly, and they even made fast friends with my cats. From now on, I will always call Goettl when I need plumbing help!
Dallas Davis
11 months ago
Knowledgeable, great job, very helpful.
Tim Diss
11 months ago
Julian & Javier were awesome! Fast, ultraprofessional and informative! Scheduling more work in the near future!
Karla Palacios
a year ago
Jesus was friendly, professional, and explained my options.
Gray Hunter
a year ago
Julian and Jan showed up, diagnosed the problem, and fixed everything in an effective and efficient manner. They did an exceptional job and provided exceptional customer service. Will 100% use again and recommend.
The service was complete and professionally done by a knowledgeable technician that was excellent at explaining all my needs!
Marco Gutierrez
a year ago
Jeran and Javier went above and beyond with setting me up with a new water heater. I can’t recommend them enough. Thank you for taking care of me and my family!
Marcoso Oliva
a year ago
Joey Martin was here quick and explained everything that needed to be fixed. Once he started he was thorough and quick getting my issue fixed. Leak fixed and water was back on in no time! Exceptional work! Appreciate your professionalism, expertise and customer service.Thank you!
Yes Nathan helped us real good today and he was a lot helpful and explaining everything to us I was really impressed with his help thank you very much
Goettl’s service provided by Jeran and Ian was great. They answered all questions and helped solve every issue I had!
Jared Faulkner
a year ago
I had called for an estimate on a water heater replacement and Jeran Cooke was the technician that came out, was very professional, friendly and kind! Everything went great!
Jeremy Jimenez
a year ago
I was having a really bad sewage clog and needed help immediately, We had Francesco Tocci help us and he was the kindest most helpful and thoughtful person to ever help us with our needs. I am extremely thankful and satisfied to have had Francesco help. 100% would recommend.
Zack Ruiz
a year ago
Services technician Francesco and Julian did an amazing job! Very knowledgeable and explained step by step what my issue was and how to fix it. So thankful for them
D N
a year ago
Today I had the pleasure of meeting Mr. Francesco Tocci. Immediately he was polite and kind. He came into my home to find the water leak. He listened for a while and then went to work. He knew exactly where to cut and found the leak shortly after. He fixed the leak and explained everything to me as if I was 5 so I could understand fully. He was honest and a joy to have as my plumber. I would absolutely request him again in the future if I needed more work. Not to mention his Italian accent made everything even that much better. Congrats on Goettl for finding such an amazing man, worker, and gentleman. He also left everything clean and treated his work as an art.
Really great company, would absolutely recommend. Arrived within the estimated time window and Jeremy was quick, friendly and effective. Will definitely use their services again
Deanna Wright
a year ago
Julian came to service my Water heater. He was very professional and knowledgeable. He showed me the part that was being destroyed by my hard water and replaced the part. Also he inspected the plumbing fixtures in bathrooms and recommended parts that will be necessary in the near future.
Earl Vittitoe
a year ago
Julian was Quick, efficient, professional
Roberto Lewis
a year ago
Julian was very knowledgeable and explained everything very well. Any issues we had were addressed. Recommended proactive measures to keep our piping in good shape.
Joshua Crosby
a year ago
Henry was focused, informative, and efficient! I appreciate how quickly he arrived and completed the job at hand. Goettl should be happy to have a person like him working for them!
Alec did a great job and explained everything I needed to knowThank you! H. C
Carissa Lamm
a year ago
Julian and Jan were so professional and helpful. Their work was impeccable and they fully cleaned up and left everything in order. They were even nice enough to hook up my washer, since the job was unexpected on move- in day. Thank you!!
Kacie Munson
a year ago
Jeran was very polite, professional, and very informative. He answered all of my questions. He went above and beyond explaining everything as we went along with our appointment. I gained an incredible amount of knowledge through him. I would highly recommend him to any of my friends. I am very satisfied with joining Goettl's program. 🙂
Mark from Goettle was so amazing. He fixed my guest bathroom so my disabled father could use it, he was awesome with my giant dogs, and he fixed my kitchen sink. All in the same visit and with no fuss. Thank you so much, you have no idea how much I appreciate it!
D. Rodriguez
a year ago
Awesome customer service! Jr. and Guellermo were great!
Alex Schlecht
a year ago
Nate was fantastic! He came out on his day off because he was closer to us than the tech on call today and he stayed and checked everything twice to make sure everything was working and registering on his meters correctly before he left. He never appeared rushed or wanting to take short cuts because it was his day off.I generally try to avoid having service people come out to my house and will go through hell and high water to try to fix things myself because of the bad service I've had in the past....Nate and the Goettle experience today was amazing and I even signed up for their membership program. It's nice to know that I can rely on a company if my AC goes out and know that it will, in fact, be repaired the right way....and not the half a** easy way thats going to result and multiple calls and visits for a repair. Thank you! Oh and I got a cool flashlight too 😎
Evan Mayo
a year ago
The guy that came out was awesome. He got the job done correctly and in a timely manner.
Ernie Kish
a year ago
Francesco did an outstanding job fixing the leak. Please let him know. 2/27/2024 plumber
Julián was great!Very friendly and very informative.Was very professional!
Emilio Moreno
a year ago
Professional Julian and Henry did an amazing job. Francesco came by and gave an explanation in detail and provided options. My daughter even got a stuffed dog from them.
Miguel Mendoza
a year ago
Julian and Henry did an outstanding job repairing my clogged shower drain, which required going thru my houses foundation. Professional and courteous throughout the entire process keeping me informed throughout the entire process. Highly recommend them.
Tyler Miller
a year ago
Francesco Tocci was absolutely amazing. Efficient, friendly, went above and beyond!! Thank you Francesco!
Diane Keller
a year ago
Jr was great. He at least got some heat going for us. Very happy.
Timo Mcgarvin
a year ago
These guys are awesome, &professional, with attention to detail!Installation went smoothly, & cleanup was a breeze.Julian, Devon, Alek, & Joey all excellent in their trades, and great to see old school standards.
Greg Sherman
a year ago
Jr and Jeremy were fantastic, went above and beyond. Higyeshly recommend.
Suzanne Knosp
a year ago
I am very impressed with the professionalism and transparency of this company. Every step was thoroughly explained. Jake was friendly, pleasant and made me feel taken care of. Thank you!
Vicki Salcido
a year ago
Zach, Tony gave a great break down of all the issues. Helped the best they could professional, and helpful. Gave many many options for help and support Zach R and Tony G are huge assets to goettl
Danielle Vsoske
a year ago
Julian and Jan did a great job. Miss J did a great job as well. Great people and great service.
John Rogers
a year ago
Shane B was exceptional. He gave us all of the information and took plenty of pictures to show us exactly what was going on. 10 out of 10!
Bella Pena
a year ago
Julian and Devin were amazing!
Tia Boudreau
a year ago
Had a problem with our washer valves- Francesco came same-day to help us get it fixed and he was fantastic! He got it done fast, he explained everything well, and did a very thorough job. We're glad we contacted Goettl.
Celina Luna
a year ago
Shane B was amazing and fast.
M Ellis
a year ago
Jake and John Escobar were amazing.They, and Daniel and John, took great care and compassion for my mother's needs.I will definitely recommend Goettl to friends and family.Thank you.
Pissy Missy
a year ago
Julian Jeff and Devin did an awesome job!! Very professional and informative!! More than satisfied with their work!!
Cynthia Leal
a year ago
Spectacular job from James , josh and Jake. they worked together to figure out a major issues that we had going on with our plumbing. They are going to have some of their team come out on Monday to completely resolve the issue. Thank you!
Karen Reynolds
a year ago
Shane B was great! He did a great job and let me know all of my options for additional work needed. Thanks Shane!
Donald Graham
a year ago
Jake is a true professional with the customer focused excellence. Just a outstanding experience
William Denton
a year ago
Joey Martin was a pleasant change from plumbers which we have used in the past.He certainly understands what Customer Service is all about!Joey was on time, well-mannered, and very professional. He took care of our problem, took time to explain all aspects of the project in detail, and left the work area nice and clean.We will definitely utilize Goettl’s services in the future, as needed and have nothing but the highest praise for Joey Martin!
K R
a year ago
Shane B. looked at my system, very quickly figured out what the problem was, and corrected it. Although I have been very disappointed with Goettl up to this point, (especially after Tim cashed my post-dated $9000 check early, after giving me his word that he wouldn't, causing all sorts of problems), I was pleased with the prompt, efficient service today.
Jesse Guajardo
a year ago
Jake and Shane B from Goettl came over today on time and efficiently completed both a water heater flush and A/C inspection. Both very professional! Great job Goettl...
James Novak
a year ago
Jake Was very helpful diagnosed the problem right away. It was different than what I thought it was got the job done friendly courteous, and my dog likes his toys.
I want to call out Jeran and Josh. Jeran was a lifesaver right before Christmas with a water leak in my house. He came and was determined to find the leak (which he did, but it wasn’t easy). When he finally left my house in the early evening, he still had two more stops to makeYesterday, Jeran and Josh came to address another leak (long story, nothing to do with Goettl). They were determined, efficient, effective, and did not make me feel inadequate or like an old lady. I could not be more pleased with the service these gentlemen provided! Thank you, Goettl, for hiring good people!!
Ian Speedy
a year ago
Shane E, was on-time, very professional and knowledgeable!!!!
B B
a year ago
Julian and Jeff were very thorough, polite, professional, and friendly. They got the job done efficiently and cleaned up afterward, (and wore shoe covers while in the house ).
John Doe
a year ago
This company is amazing they don't over promise and under deliver. They do the exact opposite. I was so impressed by the technician Hector that I even called management and it caused me to write my first positive review. You might pay a little more but it worth every penny.the tech/ plumber Hector was attentive and professional. They made a customer for life out us. This company and their technician Hector left me in awe and speeches and how respectful and professional they are. While writing this review I'm still waiting on the other companies that I called also last night to show up or just give me an ETA.
Richard Auclair
a year ago
Great to do business with a company that delivers as advertised. Had a plumbing problem and called Goettl. They sent Jake DeVore out and all is well, and quickly. Jake did a great job and was very thorough, professional and knowledgeable. We will always call Goettl.
Yeri Padilla
a year ago
Jordan O. Was great got my maintenance done in an appropriate amount of time and was very knowledgeable thanks again Jordan!
Shenaz
a year ago
Very happy with the work from Goettl. Amazing service, Jake did a fantastic job with the instillation of a new water heater. Quick response time with thorough explanation on the work that needed to happen. Highly recommend Goettl and Jake!
Nathan has been an awesome technician! He is kind and thorough. He is sure to answer all of our questions before leaving. We appreciate his service
Susan Roberts
a year ago
Jake DeVore did a fantastic job. He showed up early for the job, removed a cap on the exterior clean out that was corroded onto the existing pipe and got the job done despite the fact that it was raining. He was friendly and courteous and explained everything as he went along. Have been looking for a reliable plumber as my house is old and I think I just found him!
Paul Cicchini
a year ago
Jeran Cooke performed an inspection of my plumbing, drained my water heater and inspected the cathode today. He was very hospitable, respectful and knowledgeable. A thoroughly enjoyable visit with lots of helpful information. The visit was comprehensive with water testing of tap and RO. He helped dispel a lot of the disinformation regarding salt softener systems. I could go on and on. I hope you are fortunate enough to have him on your next visit!
Don Sullivan
a year ago
Could not be more satisfied with the work that Julian and Devin performed. They were so easy to work with. !!!
Paulette Watts
a year ago
Julian and Brad where very professiona and took the time to explain and answered many questions. Thank youA+++++++++++++++
Dara Goodwin
a year ago
Jake came and checked my plumbing, he was courteous and very informative. I love how Goettl and their employees are always great to work with.
Zack Ruiz
a year ago
James came yesterday for a simple snake of our kitchen line, and found it needed more than just a typical backup cleaning. Jorge and Devin came out today to hydro pressure our kitchen line, and they were both great, worked fast and got us back up and running pretty quick! All three dudes were honest, worked with us, and the home office was able to help with pricing to make it competitive with others, while offering top notch service. We always use Goettl, and I share the name of Wacky Zacky so it’s an obvious match! 👍🏽🤙🏽🐻⬇️
Linda Stiver
a year ago
Jake was very professional fixed my problem quickly. I definitely will request him for future issues.
neal trebbe
a year ago
Great company got me in sooner than expected. Jalin was great!!!! Explained everything in terms I could understand. Have a autistic grandson and he loved the dog that James gave him
They were able to get someone out within an hour on a Saturday and fixed the issue in the most cost effective, clearly stated way. Joshua was very helpful.
Steven Koch
a year ago
Jake DeVore came out very respectful, did his inspection, got my on the next list to get my pipes camera. Very helpful
IRENE CAVAZOS
a year ago
Devin and Julian came out early and worked quickly to fix the leak under the sink. They were professionals and very courteous. Didn't try to add anything to the service. I appreciate that!
Scott Corlett
a year ago
Jake did a great job taking of our plumbing issues. Fast, friendly service.
Randy Creighton
a year ago
Julian and Daren were awesome! They provided amazing service. They were knowledgeable and professional. They treated my property as if it were their own. I'll definitely be calling Goettl for my future plumbing needs!
Joey Martin was polite gave me all the information to make decisions
Clarke Green
a year ago
Julian, Devin, Khris, And Joshua were great.Kept us informed the entire way did good work and very pleasant to be around
Susanna Horn
a year ago
I highly suggest Goettl for your air conditioning needs as they are prompt and efficient. I had Nate Gould come to check on an issue we were having and he was very friendly and knowledgeable. He was excellent in helping resolve our issue.
Azuregryphon1
a year ago
Hector & Jeff did a great job on my main water line break and replaced my water heater. Hector explained all the repair details.He came back and made sure my landscaping was covered properly. 10/10! Best service ever!
Ben Bushman
a year ago
Had a water heater leak develop the day before I was scheduled to leave town. Went online and their website was easy to navigate and to schedule an appointment. A time window for the technician was selected and then I received a text that the technician was on his way at the beginning of the time window (I’m used to people showing up late or after the scheduled time). When the technician (Joshua Bruss) arrived he could not have been more efficient or professional. He went above and beyond by answering questions and providing options to correct the problem - including same-day replacement of the hot water heater. Thank you Goettl, and thank you Joshua.
Raul Benitez
a year ago
Jake did a great job, went above and beyond for us. I really appreciate his service.
Jesse Bley
a year ago
The team came out with little notice to help fix my plumbing issue. Thanks Julian and Devin!
Barbara Ortiz
a year ago
We had an estimate from someone else but we decided to go with Goettl. Not only great service but great people as well. Thank you Jake & Daniel.
Tammy Jorde
a year ago
Julian, Jeff and Franceso fabulous!! Love Goettl, I truly can't commend you enough. It's very clear you take care of your employees as well; happy people! Amazing company.
Laura Moreno
a year ago
Hector Alvarez showed up earlier then expected and he diagnosed and fixed my problem perfectly. He explained things to me as well.
Mick S
a year ago
Hector did a fabulous job. He replaced a toilet and two bathroom faucets. Excellent!
O'Neil Hughes
a year ago
Had a minor issue at first, but supervisors reached out and handled the situation very effectively to rectify the problem, sent someone out immediately, laid out options at no charge, and gave us our best route forward. Very communicative and helpful! Would use this company again!
From beginning to end, James, Hector, and his crew were very thorough and honest about the work that needed to be done. They kept me updated and finished in a timely manner. I wouldn’t go anywhere else.
Kelly Tousley
a year ago
Jake came out in the morning and worked with me on my sewage pipes and Devin and Julian ended coming out and flushing the pipes. Everyone was super helpful and very professional.
Jake was awesome he was very fast and very helpful 10/10 recommend!
Josh Minalga
a year ago
It’s nice to find a company that has employees that do solid work the right way. Great company with above average employees. Keep it up.And give Jorge a raise! That man is a gem and an absolute professional.
James Jacobson was outstanding with his knowledge and took his time explaining every detail.Julian and Devin arrived to do the Water Jetting and they were outstanding! I was impressed and I Highly Recommend them.
DeRon Reece
a year ago
Jake is Awesome. Water overflowed in my bathroom and he knew exactly what to do!!! Thankyou Jake.
HIlary H
a year ago
JERAN was amazing, thoughtful, helpful, solution oriented. I am so thrilled with your company. The booking experience was great and so were all the great options. I lost my favorite people due to a company change. I feel you all are trustworthy and your technicians are well trained and have exemplary customer service. Although I am sure they are all fantastic, for my home we want JERAN. I cannot thank you enough! I look forward to future projects and I know I am in great hands!I WATCHED YOUR ADDS FOR YEARS WISH I CALLED SOONER!I wanted to add that I had another wonderful experience with Joe who was up to replace my washer dryer hoses and worked very well with my appliance company. Again I am so happy with the service and professionalism fro this company and it is every time !
Jake showed up and did a fantastic job. Best plumber I've ever had.
Mary Mingo
a year ago
Jake was awesome! Job done, clean up done. Now back to doing laundry!
Katrina Morin
a year ago
Julian was amazing. Quick and got the job done!
Debra L
a year ago
James did a great job of installing the "super Sadie" sensors
Scott McCaw
a year ago
Julian, Jorge, and Devon were fantastic.Plumbing issues are never pleasant to find out the old plumbing is worse than thought.Julian arrived on time taking precautions to ensure his shoes were covered before entering, and kept the same professionalism throughout.The 70 plus year old pipe coming from the sink to the drain ended up having holes. In order to fix, the brick on the back wall had to be partially removed.Upon further investigation, the lower joint below the sink also had a hole going into dirt below the foundation.Julian was great about explaining the issues and quickly came up with a plan for replacing and repairing.He was also great in working with the project manager to work the best pricing for us, too.Julian, Jorge, and Devon were back the next morning to cut and jack hammer a small bit of concrete bothe in front of the sink inside the kitchen and outside on the patio. Then tunneled to the joint needing replaced.Once completed, the did a great job getting the hole backfield and fresh concrete laid to cover the holes.All while keeping the area clean and dust free.I can't say enough about the care provided throughout the entire process.Julian, Jorge, and Devon have resurrected my faith in hiring someone else to do a job I normally would have done. And have cultivated a solid customer for life.Thanks, guys.
Very nice and made sure all was explained
annazona
a year ago
I highly recommend. They installed a new heating and air conditioning system in my home and helped to work through all the issues you would expect in a 35 Plus year old home that had never upgraded its air condition system before.Update. I just work Shane B. To got a quote on new and upgraded insulation. Shane was wonderful to work with and we are extremely happy with Goettl.
LL Diener
a year ago
My bathroom sink was clogged. I was able to make an appointment the same day, and Joe M came out, on time, and fixed the issue very quickly. He was professional, friendly, and did a great job. They are definitely my go to for plumbing and HVAC services.
Paul McDermott
a year ago
Jake was awesome. Professional service. I'd hire him again
Rayana Eldan
a year ago
Excellent work and thorough explanations. We felt very well taken care of and informed. Super pleased. Great job Jake!
Johanna Jagel
a year ago
Kudos to Jaren. Not only did he look professional but acted it as well. Courteous and respectful behavior much appreciated. Could not fix problem due to needing owner approval but overall I highly recommend Goettl for water heater issues.
Jeff Randall
a year ago
Called up Goettl for a push-pull shower faucet that wouldn't shut off all the way. This thing was original to the house and it was in pretty bad shape. Hector came out and carefully explained my options, and the pros and cons of each. I wound up replacing the entire valve. It was pretty expensive, but Hector did great work and was finished quickly. The quality of the work was worth the price.I was so impressed I got some quotes for some other work around the house. Hector again explained all my options, and didn't give me any pushy sales tactics. This was very appreciated.I am very satisfied with Geottl and will absolutely be calling them again.
Joe Ennesser
a year ago
Had a great experience with Goettl when our HVAC went out. Easily got a service appointment for the next day and they showed up right on time (even a bit early). Jesus was our service tech and he was super professional, explained what was needed after the assessment, and did the work quickly. Couldn’t have been easier!
JR was FANTASTIC!! Job was done correctly, cleanup done properly. This is my second time working with this tech and each time expectation’s were met and exceeded. He is helpful and really knows what he is doing. David was good too. First time working with him. This company is one of the best I’ve worked with and it’s because of technicians like this that make it so. Thanks guys.
Travis Vayda
a year ago
Jake DeVore was our service rep today for a plumbing checkup. He was very professional and informative about the status of our home. He wasn’t pushy with any sales tactics since our house didn’t need it but did mention one option we could do if we wanted as a preventative measure. Excellent service overall!
Mellissa Davis
a year ago
We just had an unexpected leak in our HVAC condensation line causing water to come through the second floor. They were kind and quick when we called in the late evening to get service. They sent someone out first thing in the morning. Julian was professional, explained everything, and was able to help coordinate with a water restoration company so we had it all taken care of quickly and for a fair price. We have worked with this company a few times and have been happy with our service each time.
Erika Buckner
a year ago
I have used Goettl for quite a few years now, and I will say their customer service has improved exponentially in the two years! I am so glad they called me to do a free walk through and estimate because we found so many problems we got a jump on!I had to do a lot of updating on my house, and Goettl gave me a streamlined service and got a HUGE job done in one day.First, I had to install a new H-VAC unit, and boy, was that a job! I had a super old system that used the banned coolant, so we had to use a crane to get the old unit off the roof and install the new one. Great work. My AC is running so much better. And I don't have to worry about it going out, and no one would have fixed it!Next, I chose to have a new water softener system installed for my home, and boy, have I noticed a difference! I got the outside tanks, and they installed a new reverse osmosis faucet in my kitchen. Not only do I feel a difference after my showers, but I also feel so much better about drinking the water in my house! I used to buy the Britta filters, and now I have a better filter in the/for the whole house! Also, they went above and beyond to hire an electrician to come and put in a new box. They even found an osmosis faucet to match my existing finish.I know that there is a big price tag to pay on jobs like this but when you consider the time and energy it takes for these guys to install, dig, move, sodder, and test...etc etc etc....You can't find better! You might end up paying a little less with another company, but if you want to feel comfortable with people doing bug projects in your home, then these are the people to call.I want to shout out my AC guys, Jose and Adrian! And the plumbing team, Hector and Jeff!!!Everybody worked till the job was done and perfect. I saw pictures of everything, and they walked me through all the procedures and maintenance. They made me feel comfortable with being around my property and home, and I know I can call them any issues I have.Thank you, Goettl, for making the day seamless and comfortable. Thank you for giving it your all, and I am a customer for life!Thank you!Give local, stay local!
John Grady
a year ago
Joe Martin was amazing. He was at my house within 45 minutes of calling Goettl to set up an appointment, same day. Joe was up front, honest, professional and friendly. His work was top notch. Goettl is very pricey, but Joe made it worth it for his expertise and my peace of mind knowing the job is done right the first time. Give this man a raise!
bellal joseph
a year ago
I lost 3 units with the last storm. I called many places Goettl was more than just then the price. Tim was informative and worked to get me the best price, he also worked with management to help me. JR (Jesus) helped install the units and was so kind and informative. One of the units had a manufacturing issue and they replaced the unit and identified it hassle free. They are professional kind and experts. In a world with no time I couldn’t have picked a better company.
Josh Pacheco
a year ago
We just had a brand new hot water heater and water filtration system installed and are very pleased with the results. Julian, Jeff, Jorge were the techs that came on site. They were professional, courteous, and went to work straight away after explaining to us what they were going to do. The quality of work was impressive as was their explanation of what they did and how to understand and operate our new equipment. My wife and I were very impressed with how knowledgeable and friendly they were. We look forward to many years of usage for our new system and feel confident it was installed with high quality.
Melissa Rawn
a year ago
Joshua was amazing. He went out of his way to help me and explained everything he was doing. He went above and beyond and it was so refreshing to have someone do great quality work and not try to rush to get things done. He did a great, great job. We need more people like him; someone who is obviously passionate about his job.
Amanda Murphy
a year ago
Julian and Jeff, Joey and Devin were great in helping get the plumbing lines in my old home water jetted. They also replaced the drain and p trap in my shower. All four employees were kind, communicative and efficient. We have used Goettl for everything, including our water heater and brand new AC system and they're always top notch.
Monica Vega
a year ago
I called this morning for my water heater that was not working . First off they came about an hour after we called ! Such a fast response and the young man that came out , Hector Alvarez was very knowledgeable, courteous and put us at ease from the beginning. He explained everything that he was doing and what to look for in the event that it happened again. So thankful that it was an easy fix and if you need good plumbing work done call Goettl
Baby Steve
a year ago
James B. And Shane were wonderful! They were so friendly and helpful, and they both offered explanations of our assessment in terms I understood. They took pictures and offered us quotes, allowing us to choose what we want serviced in our follow up visit. They treated my family and dogs as though they've known us for awhile, and provided my kids and dogs with toys! Wow, very impressive. Thank you so, so much.
Loree Kester
a year ago
Chris P. is phenomenal!! So friendly and understanding, prompt and amazingly fixed the issue same day in little time. Goettl customer service was great when I called, overall such a great experience especially given it was such a stressful situation. Being a week from moving out and selling the home, to have the A/C go out was a huge stressor but Chris’ great service set me at ease instantly. I’m moving out of state, but will recommend Goettl highly and use them whenever I can!
Tiffany Mejia
a year ago
Our experience with Goettl was amazing! We noticed our air wasn’t cooling this morning. We were scheduled for Thursday, but they were able to send someone the same day! James B and Shane B were so awesome! Friendly, respectful, and honest. Thank you to the Goettl Team for keeping us cool during the hottest time of year!
Review Account
a year ago
Jeremy did a great job - he found the issue quickly and was able to fix it without issue. I was weary of the cost based on previous experience, but since this service call was reasonable I agreed to a follow up for some more maintenance and coil cleaning. Jeremy was nice, friendly, and trust worthy and because of people like him I’d hire this company again.
Nick just came in did my whole home plumbing inspection and he was awesome! Professional and courteous, and he provided great info on maintaining our water heaters and lines. After a major flood last year he was able to troubleshoot our issues, and make corrections to prevent another catastrophe! I would and will recommend this service to any homeowner!
I had a weekend plumbing emergencyand was grateful to find Goettl on line. I had a tech at my door in less than 2 hours. Joey Martin was very professional and took care of the plumbing problem in no time. He explained everything and was courteous and professional in every way. He convinced me to become a Goettl customer.
Valerie C
a year ago
I recently had the pleasure of working with an outstanding plumber who cleared a clogged drain in my home. I couldn't be more impressed with the level of professionalism and expertise displayed by Nick from Goettl.From the moment Nick arrived, he took the time to explain the situation and the steps he would take to resolve the problem. He was courteous, respectful, and demonstrated a clear understanding of the issue at hand. His knowledge and experience were evident throughout the entire process.Not only did he quickly identify the cause of the blockage, but he also took the time to thoroughly explain what had caused it and how to prevent it from happening again in the future. His attention to detail and commitment to ensuring that the job was done correctly was truly impressive.Throughout the service, he was tidy, and he took the time to clean up any debris or mess that had resulted from his work. He also took care to ensure that my property was protected throughout the process, which was much appreciated.Overall, I could not have asked for a better experience. Nick's knowledge, skill, and professionalism were truly outstanding, and I would not hesitate to recommend him to anyone in need of plumbing services. If you're looking for a reliable and competent plumber who can get the job done right, look no further than this exceptional professional.
Charlie Mitchell
2 years ago
Goettl stands by their word to do the job the right way. They diagnosed our problem, and patiently worked with us to understand our options. Then they completed our very big job quickly.Mr. Franks was very responsive with questions and helpful in many ways. Joe and Jaren worked their tails off and were very professional and easy to talk to. The other guys that helped diagnose our issue were also good guys and knew their stuff.We would recommend Goettl to anyone who wants a company that stands by their word, and strives to do that.
Jack Chris
2 years ago
Once again Goettl is the best! I've had them come out before on a different property and was super impressed so I called them back again. Not the cheapest but definitely the best value. Hector Alvarez, the tech, was patient and answered all my questions (I had multiple issues). Cool guy even my baby pug loved him and was laying on his lap while he was working under the sink! So we got a hot water heater, a kitchen faucet, a toilet flapper, and a drain clear. All done quickly and professionally.
Carrie Trevizo
2 years ago
Very professional! Great customer service! Highly recommend! Mike, Markas, Ryan, and Alton were all very polite and hard working guys. Awesome communication and did a fabulous job installing our new AC System!
Brianna Harder
2 years ago
We will be lifetime customers of Goettl! We recently signed up for the Sadie guard dog protection plan and we had Nathan and Shane come out to do our HVAC maintenance and they were amazing! They answered every question I asked (being a new home owner there were a lot) honestly and very clearly. Both were very courteous and professional! We are VERY satisfied with the service provided! And our dog loved his Sadie dog!!!
Lia Caldwell
3 years ago
I had a leak in my water main line so I called around and Goettl had service professionals out within a couple of hours. Jorge and Jesse were courteous, knowledgeable, and professional. And the best part is that your were able to replace the line same day so there was no further disruption to our plumbing and use.
dePhane marcelle
3 years ago
Our experience with Goettl has been the best. Their employees are so professional and friendly. Steve and Dalton came to change out our hot water heater. They were on time, cleaned up, and worked so well together. It made our experience enjoyable. This company takes before and after photos, emails them to you, and has been great to work with. Thank you, Goettl, for such great service and employees!
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Goettl Technicians Are Top Class

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Goettl Technicians Are Top Class

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Established in 2012, Goettl Tucson is proud to offer loyal service to the community that has treated us so well over these many years. Originally known as American Refrigerator Supply, this location officially joined the Goettl family in 2019, and has continued to grow and thrive ever since. In 2023, our Tucson location won the Highest Associate Engagement award. We carry forward our ideals of being family oriented, community involved and dedicated to our customers.

Key leadership at Goettl Tucson includes Robert Bray Jr. (GM), Jeff Heisler, John Franks, Daniel Davis, Chris Padilla, Benton Baxter, and Jorge Verduzco, who all work tirelessly to ensure quick, thorough and top-quality HVAC and plumbing services. In addition to our expert staff of HVAC technicians, our 44 employees include a team of 14 plumbing professionals ready to address all your water and plumbing needs.

In Tucson, Goettl services cover Marana, Red Rock, Avra Valley, Oro Valley, Catalina, Oracle, Amado, Three Points, Green Valley and Catalina Foothills, ensuring that no matter where you are, Goettl can help. Our fleet of 27 fully stocked trucks have everything needed to conveniently address the most common HVAC and plumbing jobs. In addition to standard HVAC repair and maintenance, Goettl Tucson also services water heater leaks, and offers trenchless repairs, duct cleaning and plumbing camera services.

At Goettl, we provide total home comfort solutions, enhancing quality of life in the communities we serve.

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Did you know approximately 8-12% of our service calls are to come out to fix other companies mistakes?