Providing San Antonians with home comfort solutions since 2019.
We know what it takes to live in Texas. Whether you need expert heating, cooling, or plumbing service, you can count on us to do things the right way.
Schedule today. We’re here 24/7!
Home comfort made simple.
Rest easy knowing your home comfort needs are our priority. From HVAC to plumbing, we’ve got you covered.
Upfront & Flexible Pricing
Plus easy payment options.
Free Estimates & Second Opinions
Let us help you make the right choice.
Fully Stocked Trucks
Returning comfort to your home faster.
The RIGHT WAY Guarantee
100% satisfaction with every service.
Current San Antonio Promos
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$85 OFF ANY REPAIR
Expires in 85 days
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$2,000 OFF AC/FURNACE
Expires in 40 days
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$80 DRAIN CLEAR
Expires in 40 days
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$1,000 OFF TANKLESS WATER HEATER
Expires in 40 days
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$1,000 OFF WATER FILTRATION SYSTEM
Expires in 40 days
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$200 OFF TANKED WATER HEATER
Expires in 40 days
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$350 OFF HYDRO JETTING
Expires in 40 days
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$500 OFF ATTIC INSULATION WITH HVAC REPAIR & REPLACEMENT
Expires in 40 days
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$750 OFF DUCT REPLACEMENT
Expires in 40 days
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$89 FURNACE OR AC REJUUUVENATION®
Expires in 40 days
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$89 WATER HEATER REJUUUVENATION® + FREE PLUMBING INSPECTION
Expires in 40 days
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FREE DUCT CLEANING WITH HVAC REPLACEMENT
Expires in 40 days
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FREE RO SYSTEM WITH TANKLESS WATER HEATER REPLACEMENT
Expires in 40 days
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ZERO PAYMENTS, ZERO INTEREST UNTIL 2026
Expires in 405 days
What your San Antonio neighbors have to say
Thorough and Friendly Service by Tyler Leila
Plumbing service
Tyler Leila was extremely knowledgeable and friendly. He was thorough and provided me all the information needed to make an informed decision. He didn't leave a mess and was friendly during his visit. We will definitely keep this business in our back pocket for all our plumbing needs.
Service Provider
Tyler L.
Excellent Leak Repair and Communication by Andrew
Main water supply line leak repair
Had a main water supply line leak at the coupling – been leaking for months but could not find it. Andrew was awesome. I appreciated his communication and expertise. Rather than proceed with a guess, he confirmed the observable with another expert and fixed the matter professionally. I am very satisfied. Best experience ever, and I have had oversight of hundreds of properties. This one was mine, and I can trust the work performed because he discussed it all with me and documented it with photos. Excellent!
Service Provider
Andrew
Thank You Matt, and Thank You Goettl!
Air Conditioning Unit diagnosis and repair
Thank you Matthew Lopez for your AMAZING service on repairing our Central air unit. I appreciate your time and patience and overall being completely thorough on your service! Definitely will recommend.
Service Provider
Matthew L.
Proud San Antonio roots since 2019.
Goettl is a big name in the Southwest but we’re a tight-knit team with deep Texas roots. Many of us are born and raised San Antonians, and we’re proud to serve our community. Choose us to be your partner in home comfort. We’re here for all your HVAC and plumbing needs.
- Castle Hills
- Adkins
- Hedwig
- Losoya
- Von Ormy
- Grey Forest
- Universal City
- Timberwood Park
- Helotes
- Schertz
- China Grove
- Saint
- Elmendorf
- Somerset
- Leon Valley
- Converse
- Boerne
- Cibolo
- New Braunfels
- And More!
We’re also in Austin
5
Years of Servicing the
San Antonio Area
89
Service Trucks available for the people of San Antonio
100+
HVAC & Plumbing Technicians
at your service
4100+
Local Members Using Smart Sadie Maintenance Program
Jerry was great with taking care of the plumbing issue at our house and making sure everything is taken care of properly.
Joseph was very attentive. Very knowledgeable. All the Goettl technicians have been great
Professional and friendly while staying efficient at the same time. Thank you!!
Very good service, therapist, professional service, very responsive.If there's a problem they do their best to fix it and it's worth the money.Thank you
Miguel Benavides was amazing during my HVAC rejuvenation tune up! 10 stars if I could!! Miguel took the time to explain every detail, offered multiple options that fit my budget, and made sure I fully understood each step. I felt completely taken care of, and Miguel’s thoroughness gave me real peace of mind. I couldn’t recommend them more highly!
Jehad is courteous and highly knowledgeable.Brayan, Jason, and Christian were the three techs who installed the unit and new ducts. They showed excellent work ethic. They cleaned up all debris, and most importantly, the system works perfectly. Today Ignacio came and inspected the work, and found no problems at all. The entire team has earned 5 stars.
November 5, 2024:Jehad did a good job assessing our A C system. He explained thoroughly what our new system will be.November 6, 2024. The team Brayan, Christian and Jason worked awesome in replacing our whole A/C system and air ducts. They were respectful of our property, answered our questions without hesitation. They all did a fantastic job. We thank ya'll for your services and definitely recommend your business. We appreciate you.November 7, 2024: Ignacio inspected the newly installed air condition and duct system. He was very knowledgeable, and good expertise. He listened and answered our questions and concerns..he helped us to install our Sensi a/c and heater app..Fe Alexander
Goettl sent Ryan to fix my clogged drain. He arrived. On time and cleared my drain quickly. Advised me of a break that was In the cities right-of-way. And sent a video confirming his findings. All for less than $100. Glad I chose Goettl!
Sam was absolutely amazing! He was very professional and personable. He was very confident in his skills and really cares about his customers.
Darean Guerra was awesome!! He explained everything and even gave us helpful advice! Will definitely use Goettl and Darean for all future plumbing needs!
Goettl came to the rescue. Excellent service, knowledgable technician and quick service. Provided me with important information on my unit something I have not experienced with the installer of ac system. Good to know there are still companies that look out for customers. If you go Goettl you will not be disappointed! They have top notch knowledgeable personnel from the time you pick up the phone and set up the appointment. Thank you Reagan you are awesome!
Sam is outstanding!!! Explained everything. If anyone needs work done please ask for Sam !!! My AC works amazing . Thank you Sam !!!
Sam did an outstanding job with my A/C repairs. Very professional and very welcoming.
This is Leticia Baca and my husband Ed! We are in the midst of finishing a huge project involving kitchen pipes and old sewer line; replacing them all. It is by far the most expensive plumbing project we have ever undertaken. I doubt we would have decided to have the work done without Ryan’s help and guidance in giving us an educated understanding of the problem and the project. He helped us to understand the gravity of our situation and promised to be here anytime we needed him and he has been. He is an excellent leader and project manager and gave us superb customer service. Both my husband and I were exceptionally impressed with his professionalism and that of every member of our plumbing team! Kaelin, Ryan’s partner, was an excellent member and so were Paulo and Adrian who did the intricate and back breaking sewer line work! Please let Ryan and all the team know how much we appreciated them! No doubt they would appreciate hearing it from management. Sincerely,Leticia and Ed Baca
Jesus Gloria was a great technician. Everything was taken care of very well and he was very thorough with the system check.
This is the type of quality service that everyone needs! Billy went above and beyond in helping me discover what was going on with my AC unit. He not only provided the service that I asked for, but also looked more into the issue to make sure that everything was functioning the way it’s supposed to. Update it was not however, Billy and his team assured me that they provide quality for the quantity. The team’s customer service is respectful and transparent which I feel everyone needs. Thank you Billy and the rest of the team!
Nacho came by and did a very though and complete inspection. He noted two things that needed to be fixed and got it scheduled. He also explained the process that Goettl uses with the City Inspectors.
Lionel did an amazing job! Feel a difference on A/C unit and so far was very professional. He is a life saver!
Billy was fantastic! He fixed our issues and our A/C is back on!! Great service!
Great review for Goettl Plumbing.We had an blockage in our sewer line.Tyler Leija was dispatched the same day, and found the blockage using a camera tool.He cleared the blockage temporarily.The actual fix would require digging up and replacing the bad area of pipe.Paulo "Adrian" Dado and his crew came out the next day with backhoe, dug up the area, and replaced the section of pipe.The next day, after inspection, Adrian and his crew filled in the hole and then cleaned up the area.This is a brief description. There was A LOT of work involved.Very professional work.
Billy and John were awesome. Set up everything perfectly and went the extra mile to take care of some additional needs. Definitely the best A/C experience yet.Our tech Jorge that came out the day before helped quickly assess the situation and get us set up for a new system and water heater. Jorge was very friendly, would highly recommend!
Jesus Gloria did an excellent job and explained all the details of what was found and went through the options to choose from and what each option would give. Decision is easy.Frank did an excellent job at explaining every thing in terms that were understandable to both myself and my wife. This greatly assisted in making the right decision to look at all options on either repair or update/purchase for the future and in the long term, saving money.
Johnny Rivera and Billy Solis came by to fix some work for me and did a fantastic job. Give these guys a raise!
Had Jesus come out and inspect my AC unit after it stopped working and he really hit the mark on creating a friendly professional environment and helped me through this stressful process and to choose the correct path that worked best for me. Everyone from the technicians to the crew who came out and installed my new unit were absolutely incredible and left no trace of them being here working. Would absolutely recommend for any and all services they provide for your home and will be calling them again when we need help.
Rudy was my tech and fixed my leak after i called another plummer that didn't fix the problem.Very profesional I advise to use this company . Great experience all around
Miguel is truly a blessing. Checked everything carefully and offered best advice and systems
I am so pleased and satisfied with Goettl AC & Htg! I called on a Sunday and Jesus Gloria showed up and got us up and running in no time! He was efficient, knowledgeable, courteous and helpful! Thank you Jesus! We will be calling you again! I highly recommend this company!😊
Darren guerra was great, gave us several options and explained in full detail what needed to be done. Very neat and clean in his work. And finished the job in a timely manner. Very happy overall with everything from start to finish. I did think the price was a little high though but considering it was getting late and didn't have much options.Will definitely call and useGoettle again and I will ask if Darrean could help again.
Now I understand why this company is so highly rated! Outstanding customer service from the time I called to make an appointment to when Tyler came to our home to evaluate our concerns. I learned so much about our plumbing, thank you! The level of professionalism is unmatched! Also Tyler was very down to earth, easy to talk to, he was obviously very intelligent and it was clear he was a master of his trade! Thank you Tyler, I would recommend Tyler to everyone! He is definitely an asset to the company.
They delivered what they promised wasCouldn’t be happier. Came all the options
Rudy Farias with Goettl Plumbing came by and was completely professional, on time and connected us with what we needed. That's why we always use Goettl.
Doug and Aiden were very helpful fixing a pressure problem and putting a new toilet in.
Jorge was friendly,knowledgeable and helpful explained to us the issue with our AC .
Mr. Nathan Bloodworth arrived and immediately troubleshot the problem. He was extremely knowledgeable and got the job done in less time than I expected. Thank you.
Andrew was very professional. Explained everything about the problem we were having with our sink drain. Made great recommendations. The service was timely and the alerts for when they were headed this way were very helpful.
Jesus was prompt and went straight to work. He was transparent and explained in detail the advantages of certain improvements. He was knowledgeable and initiated the improvement process right then and there!
We came for a quick trip and walked in to our family member’s home with no AC. I called this company on a Sunday, and a holiday weekend no less, and they were able to get us in the same day and fixed the problem quickly. Thank you!
Joseph Gutierrez came out And provided a very in-depth conversation on the systems they have for water softeners and carbon filter combinations. I was debating over another product with a different company and he very thoroughly explained the difference. This led me to decide on moving forward with their system, An exceptional employee, and I am sure the company appreciate his professionalism as much as I did.
Jesus Gloria was awesome, knowledgeable, and very helpful in getting our AC system up and running. It's hot outside and this guy saved us. Thank you so much for all the help and support.
Jesus Gloria did an outstanding job diagnosing our system and giving us a solution that's fair and affordable. A true professional!
William , Goettl Technician is a Professional Highly Qualified Individual who performed his work in a skilled manner within a minimal amount of time .
Frank M, was great he took the time to explain all the details of the estimate and explained what needs to be done. Thank you Frank!
Jeremy Ortega was excellent in his ways of explaining what my HVAC is doing during peak times of the day during summer. Great Customer experience overall.
Darrell Gonzales was very informative, honest, and knowledge. I am very satisfied with his work and would gladly appreciate if he was again assigned to service this AC unit.
Darrell was very professional and did a great job diagnosing our AC system. We will be calling Goettel AC next time.
We were hearing hammering between the walls. Tyler came out to my home to perform an evaluation. After doing several tests he quickly found the issue. We discussed several options. I ultimately opted to have the problem fixed to avoid damage to other appliances. He completed the work in a timely manner.
Peter helped a lot with explaining the root cause of our AC unit not functioning as well as it should be, and explaining why he recommended the fix/parts that he did. Took plenty of time to troubleshoot what was actually going on as opposed to just treating the symptoms, and explained in an easy-to-understand way what he found and how to fix it. He also gave good advice about simple DIY maintenance we can do moving forward to keep the system healthy! Goettl as a whole was very easy to work with and I was able to book an appointment as early as the day following my phone call. Great service from start to finish!
Andrew was an awesome and knowledgeable technician. He walked me through best and worst case scenarios. He was very informative offering multiple repair options. The best case scenario turned in our favor and we are back in business. Huge thanks to Andrew!
Great work from Richard, found our issue within 10 mins and was completed within 30 mins time. Thanks again !
Matthew was amazing! Very professional and pleasant. I would highly recommend him! I would use Goettl just because of him.
Very helpful, honest and friendly. Quick to respond and same day service! Miguel was great company to talk with and knows what he’s doing. Recommend Goettl and their team for A/C work!l to anyone looking for great service.
They are always very prompt, efficient and extremely knowledgeable. They are also very friendly, personable and explain things in a way we can understand.
Joseph was really professional and knowledgeable will definitely use them again
Douglas was very professional and provided great customer service. He explained the plumbing process very well.
William came out to our home following our yearly A/C maintenance to see if we had a compressor saver issue. Immediately William was able to identify the issue and even went a step further for us to identify other issues. Being in corporate sales/project coordination for power generation I could see how much electrical knowledge William had on top of HVAC, which is a HUGE bonus to have in that field! I personally learned a lot I did not know. It left us feeling very taken care of and very confident in Goettl as a whole. He represented the company extremely well. I was impressed by how much he knew and hope to see him grow and move up with the company as we stay customers of Goettl.
Andrew was a true professional. Explained the issue, fixed it and showed me how to prevent it.
Abdiel arrived promptly as his text said. He took the time to patiently answer all my questions and help me decide the best solution. Prompt, polite and profession service from the first contact and even after the completion of work. Thank you!
Great service from a great company! Lionel did an excellent inspection, was very professional the entire time, but most importantly is a great conversationalist! I can't say enough positive comments about Goettl!
Very knowledgeable get me informed of what he was happened to do. Did it in a timely manner very, very satisfied? Thank you guys so much.
Daylan was very professional and explained all work done and why. I will continue to use Goettl and inform all whom I know of the service provided.
Our AC went down for the upstairs unit. We have a maintenance plan through another company but they do not provide 24/7 service. I called Goettl and I am so happy I did. Jesus Gloria was out within a few hours. I was called to confirm the appointment window. Then texted with the photo attached so I would know who my technician was and the link to track their arrival. Jesus was so professional and explained everything to make sure I understood. He took photos and videos to make sure I could see what he was talking about. Then showed me the photos after the repairs. I am so impressed with this experience. The company very clearly communicates how important customer satisfaction is to them. A+++ service and Jesus did an amazing job. I will definitely consider their maintenance plan in the future which also includes routine plumbing inspections and flushing for the same price other companies charge for HVAC services alone.
Peter is very experienced and professional. He knows a lot and explains everything in detail.
I called Goettl to get a second opinion on a/c repair options or replacement. Peter Medelez conducted a very thorough system check and confirmed all the same issues previously identified but found an additional issue; tipping the scale to full replacement. We appreciated his professionalism and knowledge: answering all our questions and explaining the issues and options. We ultimately chose Goettl for the replacement option due to their price and professionalism.
Peter was great! Explained every detail I needed and answered all my questions!
Jesus Gloria provided exceptional service as the Goettl Technician this past weekend. He demonstrated great attention to detail in addressing the issues with our air conditioning unit and resolved them quickly, within 30 minutes. Jesus has a strong dedication to his profession and the company he represents, as evidenced by his professional demeanor and the quality of his work. His customer service skills are top-notch, earning a 5-star rating from us. We were so impressed by his service that we have decided to become members of the Goettl service.
Jehad and Cameron provided great recommendation and customer service for my AC replacement.
Got exactly what we needed with the service and had great customer service from Tyler for our plumbing and with Jehad for our AC work. They were awesome! Thanks!
Rudy came out and was very professional and addressed our plumbing needs in a timely manner, highly recommended.
William and Cameron were knowledgeable, friendly, professional, respectful and put on plastic booties over their shoes when they came into the house. Our pets were comfortable with them and that says a lot. We will definitely ask for them again in the future if our AC has any issues.
Jehad did an amazing job after checking the entire unit he came down and thoroughly explained everything that needed to get done/replace.
Matthew was on time respectful and very curious. He explained everything I needed to know and I felt no pressure to buy additional things. Thank you Matt .
EXCELLENT CUSTOMER SERVICE!! Jesus Gloria provided AC maintenance today providing with photos and video of his findings and a thorough explanation of any issues found. Richard Wenzlaff and Junior also came out today for the plumbing maintenance and also provided EXCELLENT CUSTOMER SERVICE. I have very clean water. They checked out my water heaters, water softener, osmosis, etc…no issues were noted! Three AWESOME, hard-working, thorough gentleman! Professional and courteous! Thanks guys! Appreciate your hard work and honesty!
Awesome experience. Jesus Gloria was very friendly and informative and solved the problem quickly.
Josh was amazing! He was personable, polite, professional, and he walked me through everything he was doing and looking at. If I could give him ten stars I would!
They are very professional and very nice. I live with an elderly mother and my toilet was clogged, they responded right away, clean the area. I cannot say enough. I would use them again and recommend them
The company was very quick to respond. They came in the same day and got our AC fixed within an hour! Our tech Matthew Lopez was great at walking us through the whole process. Also had great customer service! Definitely would recommend!!
Frank Soto was on time and very professional. I was given a couple of options on how to correct the plumbing issue and the leak was fixed within a couple of hours. Very happy
Nacho, our Tech performed a check on our newly installed HVAC sys. He was courteous, knowledgeable, and approachable. He answered all questions my wife and I had and provided some good tips for system longevity. Good on the Goettl company for hiring Superstars like Nacho!
Daniel Castillo explained everything throughly and the process of what I needed. He was able to explain in detail why I had been having constant issues and how to best resolve this. Really happy with his service, overall knowledge and ability to help us understand great rep, and customer support when I would call in.
Matthew did an amazing job ! He was very fast and super helpful. I highly recommend getting services through Goettl !
Matthew Lopez’s service was top notch!! Quick and very attentive. He was thorough and explained everything that was taking place. I will always refer to Goettle for my AC needs and ask for Matthew!
Matthew Lopez was our tech and he had the absolute best manners and great work ethic. Clear as could be with issues and repairs, couldn’t ask for a better tech!!!
Husan “Sam” was knowledgeable, friendly, and extremely helpful when providing our AC maintenance care. He was very thorough in his inspection of our equipment and responded to my questions in a candid and professional manner.
Goettl has been my choice of A/C and plumbing even before becoming Goettl. Have always gotten excellent service at reasonable prices. They will continue to be my “go to” guys.
Great service. Miguel B did a great job and took the time to discuss everything with me.
Absolutely fantastic! Our AC unit went out unexpectedly. We called Goettl and they were here so quickly. The technician immediately knew what was wrong, didn’t try to upsell sell on anything and fixed the problem within a few minutes. Will absolutely call them again. I was super impressed by the responsiveness and professionalism of Josue.
Jehad was awesome! Fast and found the problem right awesome. I appreciate the service.
Came home from work to an 85 degree house and a broken AC. Called at 0800 and they sent Matt Lopez out by 0915. He quickly diagnosed the issue and gave me the news that no one wants to hear, it needed replaced. He was extremely professional and kind with this news and assured me that we could figure this out. He called Tony Vizzone who helped get together estimates and drop the price to something that I was able to afford. Matt and Tony made this awful experience bearable and I can’t thank them enough for all that they have done for myself and the community. I’m a customer for life now!
Quick service and turn around time. Professional and friendly staff. Excellent quality of workmanship. Would highly recommend
Thank you Matthew Lopez for your AMAZING service on repairing our Central air unit. I appreciate your time and patience and overall being completely thorough on your service! Definitely will recommend.
Jason and Aiden did a great job with the pressure value install great customer service, explained everything that was done and got the job done in just a couple hours which I thought would take longer. Thanks for all the hard work.
Darean and the rest of the Goettl company were all very professional and courteous. Darean explained everything clearly and got the job done. Thanks!
William was absolutely delightful and knowledgeable. He was able to help and explain further needs.
Jesus and Darrell are excellent technicians for my scheduled service. Very polite and knowledgeable. They explained everything in a way I can understand. Outstanding service!
Rudy and Chris came out and found our leak. Highly professional and extremely skilled. Thanks for doing a good job.
Richard Wenzlaff came to fix our clogged drains and was very polite and professional and quickly fixed us right up. No issues and would highly recommend Goettl to anyone!
Jeremy arrived early, well groomed, professional. Explained everything to my satisfaction. Quick service, repeat customer for. my 2nd home. A trusted company.
Rudy and Chris were very helpful, professional and courteous. My only issue was with the scheduling. Our window was 9a-11a. We received text at 8:30a stating technician was enroute so I rushed to property. Tech arrived almost 11:30 after we were given new window of 11-1. This should be no reflection on Rudy and Chris.
Jehad on time and very knowledgeableExcellent worker with excellent job.
Rudy and Chris and did a great job. They quickly assessed the problem the with the hot water heater. Rudy got me in touch with the office to get a plan for a new system to be installed today. Excellent service from and Chris. They deserved a 5-Star rating.
Doug Rivera was polite and professional. He did an excellent job and cleaned up after the job was completed. Outstanding job.
My A/C tech was phenomenal! Did an excellent job on my unit. Great conversation and knowledge on the unit. Definitely recommend others for his services.
Jay did an excellent job. Highly-qualified and recommended. Very pleased with the service preformed did a great job. I will be getting some worked done on the duct work he found problems with. I am very pleased with him being so thorough identifying the prob.
Carlos was kind and honest about work needing to be done to my house. I’ll change my rating if I’m disappointed with their work but so far doing business has been easy and stress free with them.
Team of Arthur and Ralph knocked it out of the park. Quick reliable service. First maintenance call we had William who also knocked it out of the park.
Deonte was great he was quick and I appreciate him taking the time to check a price on the service saved me $100.
Bryan Lopez, Christian Saucedo Wonderful service and kind professional techs.
Without hesitation, we highly recommend Peter with Goettl AC & Plumbing on his knowledge in describing (with photos and measurements) numerous recommended A/C repairs. Peter was professional, personable and patient describing installation of a new system. Tony, also was great to work with finalizing billing to replace to the unit's duct work. We recommend them to anyone!
Abdiel was outstanding, came in and was efficient, got done quickly and did a great job.
Richard of Goettl was thorough in his work and showed me everything he was doing. He explained why the kitchen drain was so slow and showed me video of the drain from the sink practically to the street. It was educational. He was professional, polite, and knowledgeable. I recommend Goettl for your plumbing needs.
Marcos was amazing! He really explained the work being done today! He took his time and went the extra mile. I truly appreciate his time!
Abdiel is a good Tech. He showed up on time. Very friendly and takes time to explain any issues and is very helpful in answering any questions. He represents Goettl well.
Rudy & Chris was amazing. He thoroughly explained everything and found a leak in the AC drip pan! Thank You!!
Have used Goettl several times before and always request Joe Benavides!!! Always courteous and professional. A true asset to your team
Frank M and Terron did an excellent job with explaining and giving my options on my water heater. Please use these folks
2.7.24Jay Cruz, technician, arrived on time today to service/check my ac/heating. Jay arrived timely and was friendly. Jay checked my inside unit, ceiling vents, etc and he made some recommendations. He was easy to talk to and very professional. He will be sending me an email with the recommendations and costs associated so that I can save the money to have these taken care of. I will say, no other technician has been as proficient as Jay.Yesterday, 2.6.24, I received a call from Betty. Betty was also very friendly, professional and knowledgeable. She listened to me and made recommendations and advice. By the end if the call, I felt like Betty was a friend.Thank you to Jay and Betty!Late one evening I was washing clothes. Daughter noticed water on floor under washer. I was so upset and worried about finding someone to fix the problem, whatever it was, and especially the cost. Goettl this the rescue! Namely, their employee/plumber, Chris! The next day, Chris came, found the clog in my pipes, and…voilà! We joined their $14.95 per month plan and that was all we paid for a job well done! Thank you!3.26.24Tyler Leija was great! He checked my drain pipe outside with a camera. Advised everything was clear. He checked my kitchen and master bathroom sinks and toilet. Tyler was friendly, but professional. Thank you.4.17.24Frank M arrived here on time. He was friendly and professional. He explained everything he was going to do today. He completed everything he mentioned. He provided suggestions of things that need or should be taken care of. Nothing urgent. He installed the water heater sensor in addition to other plumbing type things. He drained the water heater. He spoke to his supervisor, Terronne (sp?). Should received estimates for hvac and water heater. Thank you Frank! Great job!
Matthew was Totally professional, respectful, knowledgeable and a very kind person.He didn’t rush me and was very thorough! Thank you so much -I’m glad you were the one helping me
I am very satisfied with the drain clog/clearing work that Deonte Wilson did for me today. He was very professional and personable. He explained everything that he was doing and was very pleasant to talk to as well. The price was right and service was outstanding! Thank you!
Dad and I are thankful for your company and am comforted by the products in our home that u have so proudly taken care of on our behalf.
Roy A. was a pleasure to work with. He thoroughly and expertly explained all of the issues with my system with pictures and videos. He was transparent about the remediation options available to me and patiently reviewed each option with me. The install team, Daniel and Roy, were equally as awesome. They too were extremely knowledgeable, patient with my questions, and worked diligently to get my new unit up and running safely in one day. I couldn’t have asked for a better team.
Tyler did a great job, taking care of the plumbing problem. Great customer service, and describing the problem.
Outstanding, thorough professional service by Sam. Ensured all services were fully explained and all work well done. You can be proud to have him as a part of Goettl's service team.
Pedro did a thorough job,he even took the time to walk me through the proper care of my unit.
Our thanks to Billie for his great service and insights. Also, the professionalism from Goetti And in particular, Stacey, and her scheduling and notifications are always a pleasure. If we could expect this kind of service from all vendors, we wouldn’t have to write reviews! Well done guys.
William the technician did a fabulous job. April did a great job settingup the appointment.
Jeremy Ortega came today performed my annual service.THANK YOU Jeremy and Goettl for the excellent customer service.
Nacho Hernandez serviced my water heater and was super. Knowledgeable, efficient and friendly!
Excellent very professional and help full , he went above and beyond his service, I would highly recommend him and his company!!
Professional and straight to the point. Didn't feel like I was being overcharged or getting unnecessary work done.
Carlos is top notch, very knowledgeable, courteous and explains everything step by step. I truly appreciate his honesty, and throughness. I will always call Geottl to do our check ups. Thank you.
Frank did an awesome job finding the leak, giving me an estimate on what needs to be done and was very nice and easy to talk to. I recommend Frank to anyone that needs plumbing services. 🙂
We were very pleased with Peter. He was prompt and answered all our questions. Great service
Abdiel did an excellent job checking out system great customer service!! Our rejuvenation was awesome!!
Our experience with Goettl and in particular their Inspector Nacho has exceeded our expectations. His inspection was thorough. We felt comfortable expressing our concerns and his positive response put our mind at ease. We thank him and the Goettl crew for taking care of our AC plumbing and repair needs and their support to us as customers.
Rudy and Chris came out and were SO helpful. They went above and beyond to help me with water damage and working with my insurance. Highly recommend!
We had a stubborn clog in our shower that we were at our wits end about. Decided on calling Goettl and we’re very pleased at the service from beginning to end. Very prompt and professional. Andrew was great and explained everything and our options very clearly. We were very pleased with service today. Thank you so much!
The water softener (which is outside) was ruined by the recent weather. Rudy and Chris were able to diagnose the problem and replaced the softener on same day. This was critical to avoid any plumbing problems in the house. We appreciate their professionalism and attention email to detail.
Thank you Joshua Lopez was very professional friendly. Excellent service today thank you so much
Roy is outstanding: professional, thorough, friendly! He understood our HVAC ducting issues and devised the appropriate solution. He was very personable and it was an absolute pleasure to work with him!
Chuy Flores with Goettl plumbing and Air, is an absolutely awesome professional plumbing !! If i could give him more than 5 stars i definitely would!!! Chuy is very respectable and knowledgeable in the HVAC industry and gets the job done the right way!! !!!
Jehad came to my home today and helped me to get a great system in place for my old home. We are getting an upgrade at a good price. He is a great tech.
Roy was professional and knowledgeable about what needed to be done. Service was performed quickly and efficiently with no surprises.
We had Goettl come out and service our ac units.The Billy McDermott, the technician. Was great. He explained the process and then did the work. I would recommend Goettl and Billy!
Ruby and Chris were very professional and thoroughly explained what they were doing. They left the area just as they found. Excellent service!
Carlos,was absolutely the best. Professional to the max, honest and respectful. Answered all my questions.
Mr. Farias taught me a lot about the water system in my house and prepared the ground for Mr. Dado to come and fix everything. He was always very honest and delightful. I actually enjoyed his visit.
My technician Jorge (George) Gutierrez was out today performing the a/c system check. He did a fabulous job and identified significant issues and concerns for the longevity of my current 12 year old system. He was very knowledgeable and helpful on what my options are and in the end I’ll be getting a new system instead of worrying about the current system failing in our extremely hot temperatures. He was very respectful of my home and my dog was ecstatic to meet him.
Frank identified the need for new faucets in the master bath and discussed my preferences. The type of faucet being replaced is no longer available (mini wide spread) so he had to do some research to come up with a solution. Had to be ordered, not surprisingly, and we appreciate his conscientious performance.
Jehad was polite and respectful in my home. He completed the job timely and professionally. Highly recommend.
Jehad did a great job with the AC tune-up, and it was all free due to my past services with them!
This was my first service with this company and it was a pleasant one. The technicians were professional and polite and quickly resolved a minor scheduling conflict. Interaction with a sales manager for a quote on needed equipment was equally pleasant.
Nacho, Mike, and Ernesto did a wonderful job on our unit. Professional and courteous!
Peter came out to check over our system. He was very thorough and knowledgeable. Would highly recommend.
Roy Adame did my AC furnace tune up that is part of my Goettl Sadie membership. He did a great job in explaining what he was doing and checking for. He gave me his expertise recommendation and advice on what to do to have my AC furnace and compressor running better, smoother, and to give off better quality air flow throughout my house. Thank You Roy !
Joseph was very friendly and professional. He did an awesome job installing our bathroom faucet.
Plumber Andrew is kind, helpful and very knowledgeable. Will miss seeing him!
Signed up for the Sadie membership as a a preventative measure to avoid bigger problems down the line. Had my appointment to check my system today and to my surprise the tech discovered a huge gash in my ductwork! Thankfully so because the ductwork up there is a very tight space which I could never squeeze myself into and would’ve gone unnoticed for who knows how long. Huge thank you to Technician Roy Adame for making the trip out on a Saturday afternoon, going the extra mile to fully inspect the system in a tight space, and fully explaining the possible causes of the damage and the impact it would on the system performance. 🙏🏼🤙🏼🫡👏🏼🙂
Peter was great. He was very thorough on explanation of the units and what needed to be done very grateful for his information.
Abdiel Chavez was our service technician today for Goettl. He was very thorough, knowledgeable and courteous and the work was done smoothly and in a timely manner. We enjoying meeting Abdiel and having him in our home.
Tyler did a great job. Fair, honest and while informing me of offers didn’t try and up-sell me. Definitely will use again
Jonathan arrived promptly and was very professional. His diagnosis of the problems was efficient and he spent time to explain the repair process in detail. We were impressed with the quality of service provided.
Nathan was friendly, professional, and vey informative. Definitely recommend.
Matthew was very professional very considerate of my home and in my pet I would recommend him for any job.
Rudy and Chris came on time and got right to work diagnosing a leaking pipe. They were very knowledgeable and straightforward about the problem they discovered. Very happy with their professionalism and honesty.
We hired Goettl to replace our hot water heater. Initially there were some issues with our master bath shower not working after the install. We called the company who came out to look and let us know a cartridge would need to be replaced. Unfortunately that’s not an area with which we have any bit of expertise and we felt very let down. That said, Goettl stepped up in a major MAJOR way. They didn’t simply repair the cartridge; they rebuilt and replaced the entire valve, even creating a passageway from the closet to make easy access into the wall, just in case problems ever arise.I truly am overwhelmed with the level of service and would recommend them time and again. In fact, we are dealing with some toilet issues and fully plan to call them up when it’s time to replace them. This is a company that stands behind their word,
Ralph was prompt, professional and did a quick assessment and took care of my existing drain clog and provided information on how to prevent similar problems in the future.Jaime De La Rosa did my system maintenance and he was professional and thorough. He is an excellent technician and I hope he is assigned to my future service calls.
Tyler Leija was very forthcoming, knowledgeable, approachable and worked fast and with precision. Damn near wanted to buy him a beer.
Rudy and Christopher were wonderful and thorough and professional and courteous. I highly recommend them.
George was very detailed about our issue and very patient with us in addressing our questions and concerns. Very friendly and professional service.
Manny G and Marcos C arrived ready to work, they installed insulation in my attic.I'm very happy with the work they completed.
Andrew Arizola is exceptional. I was impressed with his knowledge base, his job performance, and finally his great work ethic... he is absolutely an asset to Goettl.....
Ryan and Juan were very professional and polite. He explained everything he was going to do, allowed me to watch if I wanted, and was quick.
Joe Benavides was very knowledgeable and friendly took care of our kitchen sink clog and informed me of issues we have with our plumbing we will definitely call again when we are ready to get other issues he recommended done
We appreciate the guidance, time, and explanations during our most recent service appointment.
George and John came out yesterday for my furnace rejuvenation, they did a great job explaining what the process entailed, showing me pics of my unit and provided me some options of future maintenance to keep my unit running top notch. Will be scheduling them for duct cleaning and to install my water softner. Great job guys!
Mr. Guerra is Professional, Courteous and explained what they would do. He’s a Great Asset to the Company.
Ryan and Reuben were great, I will definitely utilize their services again. Johnathan came out to fix a different issue quick and friendly yet again. 5 more stars.
very professional & kind, have the tools and training to fix the situation in one visit
Husam was very knowledgeable and courteous during his service call with us. He quickly identified the problem and walked us through the whole process... highly recommend Goettl for heating/air conditioning issues.
Great fast service! Ralph was very professional and a great person to work with, definitely recommend!
Jorge and Pete were great! Super knowledgeable and very courteous would recommend them highly!
Ralph was excellent with our service call!!!Update:Jeremy was also excellent!!! Very thorough, patient and informative. Definitely request him for your service!
Goettl Plumbing…man these guys were great. I know others may have different experiences from time to time but this was mine.From the initial phone call to the plumbing technician, Jonathan Saucedo, coming out to the house, it was the same level of high class customer service. Everyone reiterated what we discussed and the highlighted the critical points of my concerns.Jonathan came to the house, greeted himself very professionally and immediately addressed my concerns. He was very informative and knowledgeable as his explanations were very thorough and concise. He took pictures to document what we discussed (these pictures were also later sent to me for my own records). Jonathan performed some additional inspections (not just visually but broke out some equipment to measure and gauge some stuff). Jonathan gave me some additional recommendations based on his professional observations and findings and emphasized some critical issues that may need immediate attention. Again, I do not believe he was trying to ‘con’ me because he explained to me every step in detail, why he was doing it and most importantly, never seemed bothered that I was looking over his shoulder with whatever he was examining.This made making a decision on those critical issues requiring immediate attention based on his professional recommendations a little easier. Again, Jonathan never once tried to push me or lead me or sell me on anything.As a side note, these guys do show up with the flashlight and a stuffed animal mascot - and each has a story behind it too. I thought it was a gimmick but it’s like the TV commercials.Overall, the level and quality of service exceeded the initial cost of the service call. It’s rare to have an experience like this nowadays but it when it does happen, it is an enjoyable experience.
Outstanding service with a very Knowledgeable young man ! Very happy with the service call !! We hope To be able to use Darean again in the future
Darrean Guerra was incredible. He was thorough and upfront about everything he did. The job was challenging and he was upbeat and cheerful about it. Definitely recommend
They notified me before arriving and were here during the time slot given. Very nice and informative.
Carlos was well educated and very thorough. He took the time to educate me on the issues with my unit. I appreciate his time and effort.
Very satisfied. Came in on time, asked what was needed, went right to work. Finished work in a timely manner, and checked everything before leaving. Would recommend for any plumbing issues.
Extremely professional and thorough! Made us aware of all issues and let us know which were the highest priorities.
Carlos took his time explaining every thing so I could understand. he was very professional, and a very kind person. I want to thank him again for coming out.
Peter and Nate were so informative and were super helpful and polite! They deserve a raise!!
Sam did a great job with the tune up and is was able to answer all of my questions. He also gave various options for the services I am asking for.
Our Tech was very professional and informative. Deonte, is the ultimate professional. Glad I had him the second time.
Abdiel Chaves did a fantastic job and took great care of us. 10/10 would recommend
Goettl came out this morning and unclogged our upstairs tub in no time! And they were readily available to schedule an appt as soon as I called yesterday late afternoon. They did safety checks of all water lines, water heater, etc. Professional, friendly, informative, definitely recommend!
Excellent collaboration between Justin and Daniel who represented Goettl, and us the customers, to get outstanding issues resolved for an HVAC home installation project. Just call Reagan at the reception to schedule, identify, and ensure an appropriate response to your issue. We found that Goettl practices what they preach in "doing things the right way not the easy way"!
Had a really great experience. Ralph M was great, patient, and did good work. Will use Goettl again for sure.
I highly recommend the professionals at Goettl! From start to finish it was an easy process. Reagan was so knowledgeable and scheduled every aspect of the installation of my new system! The Techs, Ignacio and Mike, completed the installation in a timely manner and left my home perfectly clean! The team at Goettl will always be my first and only call for all of my AC/HVAC/Plumbing needs!
Your technician, Joseph explained everything in a very understandable way, was very polite and right on time!
Great job guys, Thank you JR and Austin for answering all my questions today.
Very thorough performing service give customers more options to decide...no pressure he worked on the HVAC system
Friendly fast service. Matthew was very pleasant, did a systems check and showed and explained everything that was needed with suggestions and prices.
The work was very professional & neat , I was very surprised about the quality of workmanship. The crew was very knowledgeable & very respectful while working. I would recommend Goettl plumbing to anyone with the great job they have done….
I was very pleased with Goettl Plumbing/AC company . Joseph came out and was excellent at explaining the issues that were going on with our pipes & then did a great job fixing the issues. Thanks, Goettl!
Tyler Leija was very thorough and explained everything carefully about our plumbing issues. I’m glad we called Goettl.. Thank You!
William and Peter were amazing! Although Peter is in training, you would not have known if he didn't tell you. Services provided were top notch! Thank you!!!
Frank M is fabulous! Great service!Sam is wonderful. I would like them to send him every time. Great service. On time. Expert knowledge. Highly recommend!
Roger came out on Thanksgiving Day to fix our unit. Turns out, our home builder completely shorted us on the amount of blown-in attic insulation (which you think a home inspector would have caught) and also our unit is too small for our house which is 4 years old. Roger took the time to explain all of this to us in detail and got our unit up and running. Thank you Roger!
Michael was very professional and polite. Got the job done in a timely manner installing the sensors.
Joseph was professional, friendly, and very thorough. He answered all of our questions and gave us a detailed explanation of what the problem was and why it occurs.
I found Darean to be completely polite and professional. He kept me informed as he went what he was doing and why. He answered my questions and gave me some advice as well on how to keep my plumbing and faucets in good shape.
Tnank You to Josh and Roger they were very courtesy, friendly, and knowledgeable, we valued their honesty and opinion. As customers it was important to us to feel comfortable in making our decision. They did a great job and would recommend them to family and friends.Best bro"s ever.,
Darean serviced our drain line blockage. His professionalism and knowledge for being so young was incredible. This has been one of our best experiences working with a plumber. He was methodical, clean, (like really clean!), and very determined to go above and beyond. I don't leave reviews often but this experience was worthy of a 5 star review. Highly recommend Darean.
I enjoy the excellent quality, the great value, and the responsibility I get from Goettl. Carlos Zaplen was an amazing professional and kept me posted on what he was doing step by step and explained things the way a regular non-AC repair person would understand. Thank you, Carols.
Matthew was on time and very thorough with his work also answered all my questions. Thank you Matthew.
Jeremy was Very courteous and professional. He explained the service he was providing us today and worked efficiently. I would recommend his service.
I couldn’t be happier with the service provided. Deonte went the extra mile (literally) to make sure my issue was fixed the same day. He is very professional and is one of the most thorough, hardest working individuals I’ve meet. Thanks for everything you do.
Abdiel was very respectful & professional. It was after hours but he didn’t rush & made sure I was satisfied with the service call.
Matthew is an exceptional technician and was super helpful and explained everything very well. I highly recommend goettl and techs like Matthew if you have any ac or heating issues.
Jeremy was very professional. He gave us several suggestions on how to maintain our HVAC system. We would highly recommend him to anyone.
Matthew was very professional and did and outstanding job in. Performing my annual furnace rejuvenation!
Jeremy was professional and informative period took this time to evaluate the situation, and talked me through each step..
Really great meeting Matthew today!!!! Super informative, looking forward to continued service
Tyler Leila did a great job in conducting a plumbing inspection of my home. He was thorough and explained all issues he encountered. He was professional and well trained to answer all my questions. I also appreciate his promptness with the process. I liked that he took video and photos to support the need for improvement. Well done!!!!
Darian's great work and explains every on what he was to do from start to finish.
Matthew was too cool! 😎🧊Outstanding customer service!We had an HVAC check up. He took his time to explain the checks he performed & the results(with pictures) he gathered. Overall, he left us with more knowledge than we had before his visit.
Darian did an outstanding job with our plumbing needs today. Very polite and competent. Thank you Darean.10/31/24Linda and Dave SchlueterMatthew was excellent!! Very professional and thorough. Thank you Matthew for checking our system and making the necessary repairs.Dave and Linda SchlueterJosh was great and really made our day!! Fixed our water leak.Dave & Linda2-27-24Ralph was outstanding and very professional and informative. We deeply appreciated his help. God bless him.Dave and LindaThank you Joseph for all of your help in analyzing the problems with our reverse osmosis unit. We deeply appreciated your help!!Dave and LindaBrandon and Jonthan were great. Very professional, efficient and friendly. Thank y'all. Dave and Linda
All I can say is that Michael Zuniga is the best! He came out to our property this morning diagnosed and fixed the problem right away. Michael Zuniga was very professional, knowledgeable, respectful of the property and courteous. I highly recommend Goettle AC and Plumbing company for all your plumbing, heating and cooling problem. Make sure you request Michael Zuniga as your technician. He will not disappoint you.Goettle AC & Plumbing Co,I wanted you to let you know how appreciative me and my family were of the caliber of service we received from Mr. Michael Zuniga. We’ll definitely be using your services again. Thank you Michael Zuniga!
Carlos is very professional and explains what is needed without pressure.
Ralph did an amazing job and explained everything in a clear to understand manner.
Had Doug Rivera and Aidan from Goettl come out to flush out my water heater. But when they did a whole house inspection they found a few more concerning things. One was my water softener hasn’t worked in years and pushing hard water. Then they noticed how my toilets in bad shap and a few things rusted. So I had them install a 3 star water softener then 3 must needed toilets. This water softener is badass! And water is super soft. Also, they added a nice drinking super filtered water spout. Must needed for all the cooking and drinking from the kiddos. Their service and professionalism is unmatched. Thank you for your hard work Doug.
It’s been almost a week with our new 3 ton system and we are so happy. Danny and Roy did an awesome job educating us with the installation. And the next day as well with the duct cleaning and sealing. We have such piece of mind now.
Doug, Pedro, and Greg were fantastic to work with today. Every single gentleman was prompt, professional, and expertly skilled at their job. They were also really pleasant to talk to...I'm truly grateful that I called Goettl because good help is hard to find. Working with a company that has so many wonderful employees feels like hitting the jackpot. I would absolutely trust each gentleman with future work. Not only that...I'd absolutely refer friends and family to them (the real test of trust). Thanks again guys for doing such a great job!
This company is the very Best. After a late afternoon SOS call because of some serious water issues. They found a tech to come out today and get this figured out.The Service Guy- Tyler came out at 845PM to help fix my Pressure Release Valve that blew up my water softener today. It has been a horrible day, and this company made every effort to help me get this taken care of so it doesn't happen again.Not something anyone wants to experience.The service guy, Tyler, was professional and very informational. He explained all of the issues to me and is trying to fix this. This company is the best at professionalism and customer service. I would give them a 10 star. This plumbing company will get the job done and done right. You will not be sorry you choose them. They are the BEST! Thank you
From start to finish, our experience with this company was top notch. Their response time was immediate, and when we were scheduled their employees kept us updated with time arrival estimates. During the service, Andrew was extremely knowledgeable, diligent, and went the extra mile to ensure we got our situation figured out and resolved. Andrew spent the time to make sure to check all the pipes, explain the issue, and conduct a water test in front of us so we could fully understand the area and process. Andrew is well spoken, great at what he does, and also a genuinely nice person. We also met Andrew’s supervisor, Ben, that was extremely pleasant as well and diligent with the process of purchasing a water softener system. The entire process was stress- free, comfortable, personable, and successful. Thank you guys so much and it was awesome working with your team!
Raymond and Joe have been great, reliable, very respectful, cleans up after themselves great. Absolutely 2 great guys. Carlos came first for AC repair and because unit was so old he recommended a total new unit. Carlos was very great, reliable, very respectful and cleaned up after himself. This is our first time using Goettl and we are very very pleased with the service and all 3 were very respectful. I would definitely recommend them for any service they do.
We had our new AC unit, both inside and outside, installed after the old one chose to suddenly retire. I can’t blame it- it had faithfully served for 20yrs, so it was due its pension. A little warning would have been nice, but here we are. On the 1st day of an historic heat wave, it went out. That was Monday afternoon. We had a tech out on Wednesday, late morning, and an installation team arrived late Friday morning. Those 2 guys were absolutely amazing, worked professionally, efficiently, and they knew their stuff! By Friday evening, we were finally starting to get some relief! On Saturday morning, it was actually cold enough that I had to turn it down (up?)! Thanks, Goettl, for saving us! You’re a little expensive, but I guess supply and demand will do that. It’s the reason for one star removed- if not for the astronomical pricing, it would have been 5 stars.
I cannot begin to express how incredibly thankful I am for Johnathan from Goettl Air Conditioning and Plumbing San Antonio. I had a major plumbing issue on Father's Day, and Johnathan swooped in like a superhero to save the day. And let me tell you, it was no ordinary plumbing problem – it was a clogged sewer line that had turned my house into a toiled-toilet! Yikes!Picture this: it's a scorching afternoon, the sun is beating down mercilessly, and all of a sudden, my toilets start doing their best impression of a water park. I was in desperate need of a plumbing wizard, and that's exactly what Johnathan turned out to be!Despite the sweltering heat and the fact that it was Father's Day (the man deserves a day off, for goodness' sake!), Johnathan arrived promptly, armed with all the tools of his trade and a smile that could brighten even the darkest of sewer lines.So, if you ever find yourself knee-deep in plumbing troubles (literally or figuratively), do yourself a favor and call Goettl Air Conditioning and Plumbing San Antonio. And if you're lucky enough to have Johnathan show up at your door, consider yourself blessed. Not only will he fix your plumbing problems, but he'll do it with a smile, a joke, and the kind of dedication that makes you believe in superheroes.Thank you, Johnathan, for turning my Father's Day fiasco into a memorable experience filled with laughter and relief. You're a rockstar, and Goettl Air Conditioning and Plumbing San Antonio is lucky to have you on their team!Five stars, two thumbs up, and a standing ovation for Johnathan!
Called after midnight for a leak. The answering service employee said he could have someone come by between 11 am and 1 pm.Doug Rivera arrived at about 11 am. He located the leak and fixed it. He applied the $50 discount card sent to me.He was knowledgeable 6 seems to enjoy his work.He gets a rating of 5 stars. Overall, the company gets 4 stars. The price is high per the time spent. He completed the job in less than an hour. Then, doing the payment took a few minutes.While the service is good, the price is steep. If one can't afford the payment, they'd have to charge it. Charging it would mean interest on the payment. Something as essential as plumbing should have the option of installment payments. You likely have some who would use you but can't afford it. I do realize installment plans can be problematic if one doesn't pay on time. Tricky situation for both you and the customer.Also, $89 to come out. I can see that if the customer declines to have the work done. If the customer agrees to the repair, the service fee ought to be taken off.Again. Doug is only charging what Goettl requires. He did the job and gets 5 stars.
We had the A/C rejuvenation. (Preventive maintenance) I was impressed with the technician.(Jesus Gloria)He was very personable and professional. He took time after the service to explain what he did. He also gave suggestions that could help the longevity and performance of of our A/C system. I am very pleased with the service. Thanks Jesus and Goettl A/C.
Steven Martinez came to complete repairs. His carpentry work was top of the line. The repairs looked as if nothing had ever taken place. EXCELLENT JOB!! We are VERY happy with the service GOETTL provided. Very professional company!
This company is very responsive and made sure that my services could be completed very quickly.George the technician that was sent out is amazing, he came out and diagnosed the issue. Although it was not something we were expecting considering it is a brand new home he treated the issue with so much care and consideration. Which is exactly what we needed during such a stressful time. I felt he was on our side and genuinely cared. He walked in with a stuffed dog named Sadie and small gestures like that just put me at ease.He walked us through the whole process to make sure we understood and were happy.We then spoke to Tim who helped us picked the best AC for our home. Giving us 1-5 star ratings on systems. Tim as well treated this issue with so much care and consideration.Through each step of this process I felt very informed and aware of what was going on.I 1000% recommended this company
Josue was great! They found the issue very fast and got our air conditioner working within the hour that he was here. It was 84 in our house when they arrived and house has already cooled 6 degrees! 🥵 Very grateful for Goettl and their excellent customer service. We signed up as a member because we were so impressed and are looking forward to receiving regular maintenance from them.
Our AC system froze up on June 7. We called a local Cibolo tech who said to thaw out the system, change the air filter, and see what happens. All was good for a week or so; it appeared. I respect tech who was not out to grab money. We called Goettl on Sunday, June 19, and arranged for a rejuvenation. On Tuesday, June 21, the system froze again, and we called Goettl and told them the service call needed to shift from "re juuuuu-venation" to repair and possible replacement. The air handler was 8.5 years; the compressor was as old as the house,13.5 years old. The air handler died immediately when the warranty expired and was replaced with a different brand than the compressor. We have 3220 sq feet to cool.Goettl texted me and said a technician would be coming between 1 and 3 p.m. (the appointment time was bumped up., Yay!) on Wednesday, June 22. Our tech guy Billy, friendly and professional, took a look at our compressor and suggested that the compressor may be too small for the house. *Spoiler alert* He was right. He looked inside the system and ran several checks. The starting current for the compressor was just over 150 amps--not good. The compressor's max rating was 130 amps. The dude gave me some serious side-eye when I told him the air handler and compressor were different brands. Based on his looks and no words from him, this choice was egregious and unforgivable in Billy's world. I told him the price was right, and the fix lasted 8.5 years. He said that argument was hard to refute. He asked about the need for portable AC units that kept us afloat.The conversation was an easy one. There was zero pressure from Billy to upgrade. We discussed options such as ductwork and an additional thermostat for upstairs to deal with top versus floor heating and cooling differences and hopefully eliminate the need for portable AC units. Billy suggested that those future upgrades or modifications may be considered after the new system was in place. This former Navy Nuke knew that an upgrade was in order.The Goettl team arranged financing, at an excellent rate, in literally minutes via text messages and phone conversations. The Goettl teamwork was impressive because it was collaborative and factual. Then they offered us five options and discussed each cost, ratings, and warranty. We went with Number 4. Goettl arranged for next-day installation.As it happened on Wednesday, we received a text from Goettl on Thursday, June 23, saying that the installation team would be arriving around 1:30. The team and I hope I get the names right, Robert, Marcus, and Manny, got straight to work. Six hours later, we had an epic new system with matching parts.In celebration, we went out to Mr. Crabby's for another terrific meal. When we left, the downstairs was 76 degrees, and the upstairs was 82. When we returned in two hours, all rooms in the house were at 73°F. Kudos to Goettl and the entire team! Highly recommended. Being a college professor and former US Navy nuclear reactor operator, facts matter. Goettl's commercials suggest that they are very tech-savvy. The company's founder, the dad, was technically and ethically impressive. His traits and standards have been passed down and enhanced. They indeed do things the right way, not the easy way.The entire was not perfect. The text messages indicated the arrival time was just enough time for my wife or me to jet home and greet them. A little lead time could be helpful, but timing jobs of this nature to the hour or minutes is nearly impossible if you are doing things correctly. So my score is 99.9% out of 100.
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Here’s how it works.
Pre-Season Prep
Get your system ready for whatever weather comes your way with routine TLC and maintenance.Give Us a Shout
Reserve your system Rejuuuvenation® by calling us or scheduling online.Prepare Your Space
Please make sure your systems are easily accessible and your furry friends are somewhere safe.No Surprise Arrivals
We provide you with a small window of time for our arrival and will let you know when your Goettl technician is on the way!Six Critical Checks
We get your unit in tip-top shape with six critical checks required to ensure your system is working optimally.
Round-the-Clock Support
Reach out to our 24/7 helpline for immediate repair assistance. We’ll promptly evaluate the situation and schedule your appointment without delay.Rapid Response
Your repair needs are our priority. We’ll arrive as swiftly as possible, always keeping you informed of your Goettl technician’s arrival time.Personalized Solutions
Our expert technician will discuss repair, pricing, and financing options with you to find the perfect fit for your needs and budget, ensuring a tailored approach to every job.Prepared for Excellence
Our fully stocked trucks allow us to tackle your repair efficiently and effectively, ensuring the job is done right the first time.The RIGHT WAY Guarantee
We’re proud to offer transparent service, accurate quotes, and precise work. We’ll go above and beyond for you and promise to do things the right way, not the easy way.
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Goettl Technicians Are Top Class
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Goettl Technicians Are Top Class
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Goettl Air Conditioning & Plumbing
7847 Fortune Drive,
San Antonio, TX 78250
You can call us for assistance 24 hours, 7 days a week.
Established in 2019, our San Antonio location has deep roots in the community built off the legacy of Will’s All Pro Plumbing and Air Conditioning, which has served the area since 1972. Recently recognized as Goettl’s Top Branch of the Year for 2023, we are proud of our strong reputation and commitment to excellence.
We are a close-knit team of over 100 associates, often described as one big, happy family. Our branch embodies the spirit of a tiger—ferocious and fierce in our dedication to bringing home comfort to our customers. This camaraderie and teamwork drive our success and ensures that we provide top-notch service to every home.
Key leaders at our branch include Ken Fairley (GM), Teri Campos, Steve Bloomfield, Steve Cruz, Josue Perez, Ben Tracy Durocher, Matthew Mendoza, John Bessent, and Joe Alviedo. Together, they lead our team of 106 HVAC and plumbing professionals. With 89 fully stocked trucks, our team is equipped to provide professional HVAC and plumbing solutions in a single visit.
We are deeply committed to our community and their pets, and are honored to support organizations like the Animal Defense League of Texas and K-9 for Warriors. San Antonio is a vibrant, diverse city with a rich history, cultural heritage, and growing economy, and we are proud to be a part of it.
At Goettl, we provide total home comfort solutions, enhancing quality of life in the communities we serve.