Providing San Antonians with home comfort solutions since 2019.

When the water softener fix didn't work, they refunded me the cost, even though they said it might not work up front due to the age of the water softener!...

The service was excellent from start to finish. Everything was explained in detail, making the process easy to understand. I felt comfortable the entire time and really appreciated the patience and professionalism. Overall, a great experience that left me feeling confident and well taken care of.

Peter was an outstanding technician! He arrived on time, was very professional, and took the time to carefully explain the issue and the steps he would take to fix it. His knowledge and attention to detail gave me a lot of confidence in the work being done. On top of that, he was friendly and easy to talk to, which made the whole experience stress-free. The repair was completed quickly, everything was left clean, and the cost was very reasonable. I highly recommend Peter for anyone needing reliable and trustworthy service—thank you for the excellent work!

I recently had an excellent experience with Goettl air-conditioning technician Cameron, and I highly recommend his services. Brianna called and was able to get Cameron to us two hours before our original appointed window. He was professional, courteous, and very responsive. He came fully prepared with the right tools and parts for the job.
He took the time to carefully inspect my AC unit, explained the issues he found in a way that was easy to understand. What really stood out was his attention to detail. Wearing boot covers from the start, not only did he fix the immediate problem, but he also cleaned the unit, checked the ducts, and made sure the system was running efficiently before he left.
The quality of his work was outstanding, and you can tell he genuinely takes pride in what he dose. He even offered tips on how to maintain the system to avoid future breakdowns, which I found really helpful. The cost was fair, considering the level of service I received.
It's rare these days to find someone so reliable, honest, and thorough. I'll definitely be calling Goettl again for any future maintenance or repairs, and would recommend Goettl and Cameron without hesitation to anyone looking for quality services.

Brandon did any amazing job. He got here early, is incredibly polite and straightforward. He quickly diagnosed the problem and worked to find me the best...

Had a emergency with plumbing, Goettl staff was so amazing even on a Sunday afternoon. Employees And staff were great very informative . Big shout to them...

Mr. Gonzalez was very professional & was able to check everything out . He advised me every step of the way while making checks of my water heater; checking the water pressures to the bathroom faucets. He was very knowledgeable & very respectful while working. I would recommend Goettl plumbing to anyone with the great job well done…..

Andrew responded to our a/c distress call and delivered an amazing service with incredible professionalism.
He provided meticulous feedback to our questions and before we knew it, we were back up and running by the time he departed.
I Highly recommend this company and Andrew for their quality service and professionalism.

Tyler B. came out to perform bi-annual inspection/tune up. Very knowledgeable and kept me informed of all the activities he was performing. Goettl is an outstanding company with top notch people working for them. Highly recommend!!

Junior Gonzalez was our technician for our yearly plumbing check up. He was very through and explained what he was doing as he went along. It was a pleasure to have him service out plumbing today.

Jesus Gloria is amazing and showed outstanding customer service and exceptional maintenance in my home we will continue to use Goettl for further business.

Jonathan Saucedo and Angel Zamora were an amazing team. They worked extremely hard to get my home back up and running for a full replacement of my water...

Chris Acosta serviced my A/C system. He was very professional and showed and explained everything he found and serviced. I would recommend your company to everyone.

Kaelen and Ryan were both very respectful, knowledgeable, and efficient. They also were friendly and attentive to my overly affectionate pup, and he was in hog heaven.

Our longtime plumber retired. Since we replaced the AC and got the Smart Sadie plan from Goettl, we called them for our water leak. Clayton Purvis was awesome! He dug until he found the leak, told us what to expect, our options, how much it would cost to repair or replace it. We chose to replace the water line and they will be out tomorrow to do that. Clayton was not pushy. He was very professional, polite and it was a pleasure to meet him.

Thanks Clayton and Goettl!

Tyler was great very knowledgeable. It was a maintenance visit. An they installed the sadi sensors. Great visit nothing was wrong with my system. Best part didn't spend any money.

Jonathan's, Clayton's, and William's professionalism and expertise were above reproach during the installation of my water heater and softener. They walked me through each step and took the time to provide maintenance tips.

The following day, Jesus Gloria came out to inspect and service my HVAC. Again, I couldn't have asked for better service. Jesus was knowledgeable and took extra steps to ensure there were no further issues with my unit.

I wouldn't think twice about using Goettl Air Conditioning & Plumbing again!

Jesus Gloria was very polite, professional, thorough with his explanation of our HVAC system, its maintenance needs, as well as several options at different price points and financing options for us to choose from. We really appreciate the service!

Jesus Gloria was a great help when he came out to assist with our AC system. He gave clear descriptions on the issues we have, and explained the solution options that were recommended.

Billy McDermott from Goettl came over to help me with my clogged AC pipes. He was very courteous, helpful and informative! Not only did he unclog my AC pipes, he provided much needed advice on how to avoid future problems!

Our AC went out and Miguel from Goettl came to the rescue! He was professional, knowledgeable, and very thorough in explaining the issue and the repair process. He worked quickly to get everything running again and made sure we were comfortable before leaving. You can tell he truly cares about his work and his customers. We’re so thankful for his excellent service—highly recommend Miguel and the Goettl team

Andrew came out and did an amazing job inspecting our water heater and and gave us a run down of why it went out. Previous company quoted less but they didn't have the service and care that Andrew and his team did. So even if it was more expensive we went with Goettl because how experienced and kind they were. Got hot water same day and long before winter comes.

Thank you Jehad for Fantastic, right on time service on our AC. You are a kind and professional tech and we appreciate you and your great work very much!
Ed and Leti Baca

Our AC went out and Miguel from Goettl came to the rescue! He was professional, knowledgeable, and very thorough in explaining the issue and the repair...

Dado and Adrian were very knowledgeable, professional, punctual and kept us informed with every phase of installing our tankless water heater and backflow...

Our technician was extremely professional and helped us with everything we needed without any hiccups! He’s an incredible employee!! Jose was great

Marcos, Blake and Jose are the best. My HVAC install was seamless and they made sure to walk me through the entire process. A very professional team. My family and I appreciate all their hard work.

8/14/25 Update:
Billy, Goettl technician, service our AC late on Sunday night, then scheduled to come and double check the unit in a few days. Everything checks out and is working well now. Thanks Billy for great customer service

8/10/25 Update:
AC not working again since Friday night (8/8/25). I contacted Goettl as instructed, not satisfied with the response, still waiting for resolution and contact/communication from a manager.
*****
7/30/25 Update:
Goettl assistant install supervisor Nacho and his crew (Manny & Julio) assessed the entire system again today. They were polite and professional and made sure all our concerns were heard and addressed. It is believed the issue has been identified and fixed. Thanks Goettl for making the situation right!
7/22/25 Update:
Issues continue. Techs to arrive again today. Updated review to follow pending outcome.
7/2025 Update:
Goettl service technicians have returned to assist with some issues. Both Ian P. and Will M. we're both very professional it was believed issues were resolved. Dispatcher Betty was also able to hear my issues and arrange for a tech to arrive as quickly as possible.
*****
Initial review 2/2025:
Jorge "George" was respectful and easy to communicate with. He listened and answered all our questions. Informed us of what and how Goettl could do with the 20+yr old system in our home, and gave us time and space make the best decision for us. So far very pleased with Goettl's professional conduct and standards.

Isiah was very professional and informative. He answered all of our questions clearly. Also, he made sure everything was cleaned up before he and his crew left. You have an excellent employee in Isiah!

I am so pleased with the service that I received. My house was taking a long time to cool down and as it turned out I needed a new AC.
My experience began with Miguel. He was professional and courageous. He was able to back up his recommendations w data and pictures. I was pleased with his patience by taking the time to explain several options to me.
The day of installation was pleasant. Julio and Mario spent the day in the attic or outside installing my new unit. They were professional and thorough. They helped me install the thermostat app and sensor app on my phone.
As for my overall experience with Geottl I am pleased and would highly recommend this business to anyone who needs AC repair.
Today is the first day that I woke up without a sinus headache!

Andrew Morgan was a great technician. He did a great job to find the solution why my AC was not operating properly . He told me step by step. I was real...

We suspected that the black stuff recently building up on the sides of our A/C ceiling outlets could be mold. An afternoon call to Goettl brought Blake to our house at 6:30 that same evening. He thoroughly checked the A/C outlets, units and duct workk, concluding that moisture leaking from the outlet plates was creating the mold.

We discussed options and agreed that a detailed lcleaning and sewing of all the ducts should eliminate this problem. He discussed financing and, and returned the following morning to make all the arrangements. He also advised us not to continuously run the A/C fans when the unit was not cooling, which seems to have helped with the humidity already, even though the duct work isn’t scheduled for a few days hence.

It was a pleasure to work with a knowledgeable A/C technician who could quickly isolate the cause of our problem and arrange a solution.

Andrew Morgan was great, he fixed the issues I had found a few that also needed work and fixed thise as well (all under warranty, most companies would not do this, they would wait so they get paid to do it again) . He answered all my questions, and was very professional and did great work. I always appreciate the work from this company. It's why they are the only ones I call when I have HVAC or plumbing issues.

Andrew Morgan did great work, he came to the home fixed the issues I found. He also found a few more issues and fixed those as well. All under warranty, so...

Technician Alex Nelson was outstanding!! He was very transparent and explained everything clearly and efficiently. This is my first time using this company and I'm glad I chose them. Would definitely recommend.

Jonathan and Clayton from Goettl replaced our kitchen faucet and hot water heater yesterday. Great job! Professional, friendly, humorous, and knowledgable.

Jonathan and Clayton of Goettl replaced our kitchen sink faucet and hot water tank yesterday. Professional, humorous, and they worked well together. Great...

Our washing machine drain pipe was backing up. I called Goettl and they came out within a day. Andrew Arizola was very friendly, professional and knowledgeable. Our issue was resolved within an hour and now we’re back in business! We’ve used Goettl in the past and have been happy with their service! Highly recommend!

Everything went very smooth. Alex Nelson was a pleasure to deal with today. We have always been very happy with the service we get. We would highly recommend Alex for his services anytime.

Had an issue with my outdoor unit, Alex came out same day and fixed it while explaining everything he was doing. I truly appreciate how quick and efficient the service was!

Alex Nelson was our technician. Very knowledgeable and patient with our concerns! He fixed the problem and gave me valuable information about my AC unit to make the best financial decision. Thank you. Recommend 100%!

Alex Nelson was beyond world class despite a cramped arrival, 100 degree weather and me telling way too many stories. His friendliness, patience and most of all honesty in explaining options and the plus delta behind them helped make an appropriate and balanced decision. He went back to the shop and got us a window unit on Friday night! Absolutely the best!

Alex Nelson came to our home as our unit has been running more often than usual. Alex did an in-depth inspection of the whole system. At first I thought the coils may have needed to be cleaned but turns out it was something much smaller. during the process Alex showed me what he was looking for and acceptable ranges certain items needed to be in. Basically a high level overview. He also informed me of an inexpensive monitoring system that Goettl offers that will keep us informed if anything is out of the ordinary to help identify issues before they become bigger. Alex did a great job in making sure we were serviced properly. Great technician you have there Goettl.

I had an outstanding experience with Goettl thanks to Mr. Andrew! From the moment he arrived, he was professional, courteous, and extremely knowledgeable....

Alex Nelson, true, & David came out promptly when scheduled and installed a new water heater. They were courteous and very nice. Alex came out when the AC breaker broke while the water heater was installed. The process when well and we are very happy with the service.

Tyler and Joseph did an A+ job in helping us unclog our sink drain! Truly professional in their customer service and in working with our budget to make sure we were happy. Can’t recommend enough!

Great service, very professional and Ryan (the technician) was extremely courteous, knowledgeable and expedient. I highly recommend this company for your...

Alex Nelson was the technician that came to my house. he was so nice professional and informative. fixed my a/c issue very promptly. highly recommend him

A/C was acting up overnight. Called first thing in the morning and Andrew came out later that morning. He did a great job getting me cool air again!...

I had an outstanding experience with Goettl Air & Plumbing thanks to Fidel, Nacho, and Jason. They were professional, knowledgeable, and courteous from start to finish. They worked efficiently and kept me informed every step of the way. They were diligent in following up to make sure everything was running smoothly and answered all my questions with patience and clarity. You can tell they take pride in their work and truly care about customer satisfaction. I highly recommend this team—they went above and beyond!

Overall great experience! We got our call answered right away and got an appointment immediately. Our technician assigned was Edgar. He was great and very...

Both AC units went out. Called first thing in the morning and had a technician out at my home by 9 am. First time using Goettl and was extremely pleased...

They were fast responding and reasonably priced for the pipe leak I had. The tech Darian was very friendly, helpful and thorough.
Definitely recommend

on 4/15 I scheduled an online appointment to have my Air Condiction system annual maintenance check completed. I was able to get an appointment for the...

Great customer service on both plumbing and HVAC needs.

I especially love their route service as it lets you know exactly how far away the technician is.