
You Cannot Afford to Ignore Hard Water!
When a homeowner has a toilet that is backing up all over the bathroom floor, or a ruptured water line turning their front lawn into a swamp, he or she is going to jump into action swiftly. Not all plumbing problems will elicit the same type of response, however, even if the problem is actually just as deserving of it. The problem is that some homeowners don’t necessarily recognize this as being the case in all situations.
Take the matter of hard water, for instance. No, we don’t mean ice. We mean water that has certain quality issues that we’ll detail a bit more below. Hard water has a lot of negative effects on plumbing systems and water quality in general. Some are immediate and obvious, while others may be more cumulative and take time to surface. All of them should really be resolved as quickly as possible, though.
What Exactly Are We Talking About Here?
If you hear “water quality problems” and immediately start thinking of scenarios in which you and your family are at risk of health issues, don’t worry. That’s not what hard water is going to result in. Hard water isn’t full of biological pollutants or chemicals that are going to harm you. It’s water that has too high of a mineral content.
Typically we’re talking about things like calcium and magnesium. While this may not mean that your water is unsafe to drink, it does mean that there are some likely problems that will develop over time. What types of problems are we talking about?
So Many Problems!
Yes, health issues aside, there are still a lot of problems that hard water can and will lead to in your home. It can build up in your pipes, for instance, leaving deposits that will constrict the pipes over time. That can throw off water pressure in the system, and even lead to damages.
Plus, these deposits look really ugly on fixtures. Hard water can make it hard to clean your clothes, your dishes, and even your body effectively! And it may result in tap water that doesn’t taste all that great, either.
What’s the Solution?
So many problems, yes, but only one solution is necessary. That’s the good news. You just need to hire our plumbers to install a water softener in your home.
A water softener works by swapping out hard water minerals with sodium minerals. It’s a whole-house system, so you don’t have to worry about where you’re using water in the house. We’ll install your water softener, and then you just have to replenish the softening salt occasionally. It’s that easy. And you know that when our plumbers install your equipment, that equipment will be of a high quality and it will be installed properly, every step of the way. So be sure to contact us if you notice the signs of hard water in your home.
Schedule your water treatment system services with Goettl Air Conditioning and Plumbing. We Do Things the Right Way, Not the Easy Way.
Testimonials
What Our Customers Say About Us



She showed up even late in the evening completely focused and energized. Completely knowledgeable and able to provide complete assessments of my system. I want her back every single visit now 🙏🙏🙏.
I highly recommend the Sadie watchdog program!!! 👍👍👍















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I am very happy with the service I received today from Parker, he had to install a warranty part that was going bad. I am gratefully that he found my problem. I will always call Goettl for my service.
I had Zack Beckett do my two toilets for me. He did an amazing job, they both work well and no leaks. I recommend him highly.. Thanks Goettl for great technicians..
Elaine T










Explained everything clearly and was very respectful..
Thanks for a job well done Frank.

I think the guy that was supposed to be assigned to me had problems. My appointment was from 9-1 and Austin was assigned to me at 1:30 and Drove over an hour to get to me.
Now that's 💜

Excellent work and I’ll be happy to work with him in the future,
Thank you!
—Rey


We are true believers of Goettl and will definitely use them in the future!







I also want to give a big shoutout to the management team. it’s clear they really care about their clients but, even more importantly, they take care of their team. That kind of support really shows in the quality of the service. I will definitely be using Geottl for future plumbing needs.


He was on time, very polite & professional, walked us through the HVAC Rejuvenation testing and shared all results.
Really appreciate the time he took to explain, wearing the booty covers on his shoes and follow-up afterwards.
Excellent service!
What more can you ask for….
Gratitude.
Michael & Angela









The Service Manager reached out and we spoke, he explained the reason for the high cost of the repair and offered to credit our account with a substantial amount,
This is a company that stand to what they advertise and their workmanship is above what they promise.
I would recommend this company to all my neighbors.
I also enrolled into their monthly membership to come out twice a year and check everything out.
Thank you for standing behind your work….
Have been trying to speak to a Service Manager since Sunday the 26th of October, it is now October 29th called every day but no answer.
I was billed $270 for 50 minutes of a copper pipe repair, and over $600 for a close to 18 inch pipe with a fitting.
The repairman man was cordial,, it’s the company Goertl that is not a good customer friendly company. When I called to dispute the charge I was told that they are the most expensive company around. Shame. shame, also it’s a veterans owned company and they only gave a 5% discount to us because of my husband being a veteran.
Our dispute is on the cost of material, hence the hole where pipe need repair was pre prepped.
All main valves were shut off and pit was dried.

We are confident that our system will be amazing , are thankful that Mike provided us a good experience.














Great service!
ML








What really stood out was his deep knowledge and attention to detail — he didn’t just do the job, he made sure we understood what was causing the issue and how to help prevent future problems. It’s rare to find someone so thorough, respectful, and genuinely dedicated to doing the job right.
Rodell represented Goettl with true professionalism, and we couldn’t be more pleased with the service. Highly recommend both Rodell and Goettl for anyone needing expert, trustworthy plumbing service!




Regards & Thanks again
James & Debbie Terrazas
7003 Mill Wheel




Daniel came out for a new issue and got it all handled in one visit. Love this company and their techs!














Caleb was professional and clear. He showed me what he found and told me how I could proceed. Thank you Goettl 😊 and thank you Caleb!





Thermostat. Stopped working on Monday night 10/20 /2025. GOETTL Tech. Kevin Andrew text to notify me of his ETA. Was very punctual. Explain what the problem was, he checked it out , went up to attic and found the problem. Explain to me the issues that was causing the A/C Thermostat to turn off. Went into detail explaining to me what was causing the A/C Thermostat to turn off. He was very professionalc and ourteous.
Thank you Kevin... Blessings








He explained, while he saw no immediate problems. what we might expect going forward, given the furnace's age and condition. After I asked about major component vs. whole-unit replacement, he provided a thorough explanation, and pricing, of options for us to consider.
Very good experience with Jef! Highly recommend!

















This past week our service technician was Andrew Morgan and he is such a friendly, knowledgeable, and skilled technician. He spent time making sure the job was done correctly and he explained it in terms that I could understand. Not only is our unit functioning even better than before, I also gained knowledge of how the system works.













I highly recommend Goettl as this is the second time l've used them in less than a year. (2 seperate issues)... and I highly recommend them..anytime and anyday.
They have exceeded to top any expectations I could have ever had with any company.


Jerry also noticed our water pressure was low after flushing toilet then trying to wash hands in bathroom sink which were so he suggested a new pressure regulator as we have had a new better water conditioning system installed. We now have the best water pressure even when using a shower and kitchen sink faucet at the same time. Also Jerry is a master plumber and we appreciate his knowledge and experience. Will definitely call Goettl again when a plumber is needed.
Ralph & Kathy Lesmeister



Darean Guerra today. He arrived on time and took the time to explain what he was going to do. He was very knowledgeable which helped me trust what he was doing. He left his work area clean. I am very pleased with his work.




Now we have a new flange, installed correctly, and ready for the new toilet!







The company is installing a tankless heater and the customer service is outstanding.
I recommend Geottl to all!


They made sure my carpet was covered and when they were all through they cleaned up perfectly
I would recommend your company to anyone looking to put in a new air conditioner.
Thank you so much for all you did for me.
Sincerely, June Jones

And I would highly recommend the company and the quality technicians like Jarod.
Jarod is the go to if you want excellent
Customer service and communication for any AC related issues. He is very knowledgeable, personable and trustworthy. I am grateful and satisfied.







They listened to my issue, were very through, checked for leaks, etc. I’ve lived in Lakeway for 30 years, used MANY local plumbers - but Goettl will definitely get all my business moving forward. HIGHLY recommend!
Ty, Wil & Adrian!

Everyone from the Goettl sales representative Christian, Tech / Advisor Josias recommended a HVAC A/C and Heating system replacement. Technicians team Veronica and her partner.


Jeremy Canchola serviced our mini-split today with the usual Goettl efficiency and professionalism.
Highly recommended!


Hopefully, we will get Jack for our next service call.







Robert, Tyler, Adrian & Luis, Thank you all so much.

