We do things the right way, not the easy way._^®

thank you again to the team at goettl great customer service your tech so friendly and helpful and explain everything to me. Parker Mottram took the time to tell me what was going on with the a/c unit thank you so much

I called and they were able to send out a technician that day! Blake triaged the situation and then went over all options available to me. We decided our course of action and Blake performed the work in an efficient and professional manner. Thank you, Blake!

Amanda was extremely professional and knowledgeable. She was fast and friendly! 10/10 Staggs also was super helpful and dropped off a part we needed for our system! Thank you!

We had the pleasure of working with Jehad, and his attentiveness, expertise, and clear communication significantly enhanced our experience. We truly appreciate his thoughtful feedback, genuine concerns, and remarkable patience throughout the process. Thank you, Jehad!

It was a routine yearly check up in which our technician Andrew discovered a minor issue that needed to be corrected with our new system. He was an outstanding professional. Since this was noted on our yearly, contracted service there was no additional charge for this repair in which Andrew put in several hours and again providing the best service and communication. We highly recommend Goettl!

Colby was very helpful. Very considerate. Cleaned up. Less pressure. I am still waiting for a call back about the service I received last month for plumbing inspection. I was told by 3 different people my concerns would be reported to supervisors. Yet I have heard nothing.

ROBERT B. Gives a GREAT plumbing Inspection..Explaining Complicated mechanics very Easy to Understand..pointing Out The Most Important thing s I need to know as A New Home Owner

Max is a fine young man. Honest and easy to talk to. He worked with me to keep the price down on some things he had to do on my water heater! Really appreciated how knowledgeable he seemed.

My A/C stopped working in the Texas heat. Luckily, I was a member of their maintenance program which is very reasonably priced! Tech stopped by first thing the next morning. Turned out my outside A/C circuit breaker had tripped presumably due to age or overheating. Tech didn’t charge me (plan benefit) and recommended I have an electrician inspect and replace the breaker to avoid a repeat. 5-star service 🙂

Kevin M. was very courteous and knowledgeable. He made sure that all of the services were complete. He went above and beyond to make sure my unit was at peak functioning levels! He checked and rechecked before he felt comfortable enough to say that the job was complete. I highly recommend him! Great job Goettl!

Plumming inspection and service was
Professionally done. Mr. Alex Arevalos took the time to inspect and service all bathrooms, water quality thru the house and inspected water softener. Appreciate his attention to detail and knowledge that provided peace of mind concerning Plumming system for our home.

The service was outstanding!! Armando the tech came out and thoroughly discussed what we needed. He was helpful in explaining the technical aspects. He then got everything in order. The next day, the installation crew Tina Angelina and Bob were top notch. Friendly and answered all my questions. Worked 6 hours straight...cleaned up, walked me thru everything they did. The system works great. I highly recommend them for any services.
20 MAY 2023....our new AC unit wasnt working as well as we hoped....we called Goettl and they got a tech out in 3 days....Matt showed up and trouble shooted the problem....within an hour nice cool air!!! Thanks everyone for your prompt service and customer relations!!!!
24 January 2024.....tech Camren White came out as first part of our double inspection ....he was the plumbing part...professional and friendly. Very knowledgable....installed sensors and explained a lot for us. Another example of the top notch customer service you provide

6 March 2024 tech Matt Wilburn came out and inspected our heater system.....he was thorough and explained what he was doing. Matt was courteous, friendly and even brought my wife the stuffed animal dog which she loves! I cant say enough good things about Goettl ....very pleased

7 October 2025...tech Andrew Juan came out for a plumbing problem. Came up with a solution quickly and efficiently. He explained everything and was helpful. Once again Goettl did as advertised. Highly recommend thus company because they stand by their customer service.

William was our service technician. Just like every prior Goettl employee coming into our home, he was wonderful! William's cleaning and inspection of our water heater and assessment of all of our plumbing connections was very thorough. He gave us a list of items we should look into updating and prioritized those which could cause us issues sooner rather than later. He also informed us about all of the services Goettl can provide without being pushy. Educating us along with stressing the more urgent items we should look at first without the pushy sales tone. This is why we choose Goettl over and over, in fact, we don't call anyone else, just Goettl. My husband and I will review the list we were given and get back to Goettl when we are ready. Having just had Goettl install a 5-ton A/C unit 2 months ago was a big hit to our savings but each person who worked on that job was excellent, professional, respectful, and again today, William was just as great. Goettl takes care of us with their wonderful customer service so we continue to reach out each time we need them. Thank you!

Ron was polite, on time, and professional. I appreciate his taking the time to provide feedback regarding the system maintenance check he performed rather than just letting me know it was complete. Above and beyond. Thanks!

The tech Gilbert Castaneda and his associate George were very professional and polite and explained everything he was doing. He made suggestions that would prolong the life of my unit and that was very much appreciated.

Andrew did a fantastic job. We have used Andrew and Goettl for several plumbing jobs and they have always been terrific. Andrew is very knowledgeable and is excellent at communicating in a very understandable way what he is doing and why. He is very good at figuring out the best solution and then is an excellent technician.

Andrew cleared a clogged drain for us today (10/7/2025). He clearly explained the issues with the drain and offered 3 solutions to correct the problem including preventative maintenance. He was very professional and left our space super clean. We were very happy with his service!

Jesus and David are very knowledgeable and personable. It’s was easy to talk to both of them and answered all our questions. Very pleased with the service so far.

We've been using Goettl for the past 4 years. From a new air conditioning systems, water filtration system installs, and new water heaters they've done it all for us. They've always been professional, courteous, and responsive. Today we have our heating system inspected and prepared for the Vegas winter. Kevin Martinez was another wonderful example of the great service Goettl provides to their customers.

Goettl has been a great company for me. Im a member and they come and check on my ac/heater and plumbing. Today Ashton did a great job. Friendly and professional. I highly recommend.

Goettl A/C is a top-notch company that truly knows how to take care of its customers. Their technicians are professional, courteous, and always go the extra mile to ensure everything is done right. You can count on them for reliable service and lasting comfort.

Andrew examined all three plumbing under the sink and discovered a little water from the water softener middle valve on osmosis’s system. I will contact sweet water to check it out. I told him of my hair clogging issues and he suggested

Christian was amazing. He was very helpful and explained a lot and was very professional. I would recommend his service to everyone. He is highly recommended by me.

Absolutely wonderful fast and friendly service. I called on a Sunday and they happily helped set up an appointment for Monday. The next day they were able to come earlier than our scheduled appointment which was wonderful for us. Our repair man, Dayton, was fast, friendly and efficient. He explained everything throughly and gave us a very reasonable quote. We will definitely stick with Goettl!

We ordered a new refrigerator from Lowe’s. When they delivered it, they said they could not install the water line. We were not familiar with plumbers so we asked our neighbor who did the plumbing in his new shower. He said Goettl and he was very happy with the results. I called them they sent out a wonderful servicemen, Gerardo Gonzalez. The builders had used 3/8” pipes and Lowe’s seemed to only have 1/4” connectors. Gerardo solved our problem and we had to get Lowe’s out again the next day to finish the install. We highly recommend Goettl and appreciate the caliber of their staff!

Gilbert Castaneda was completely knowledgeable and patiently answered all of my questions during my HVAC Rejuvenation. I hope he’s my tech at the next one! Thanks Gilbert & Goettl!

David Guerrero came out to our house to do a tuneup on our heating system. It was very professional and courteous. He also explained everything that he was doing as he went along. Highly recommend.

Great customer service and communication. I van Farias took his time to look at every area and patiently explained everything. Extremely polite. Inspired much confidence went above and beyond.

On October 6 2025, Jonathan Johnson came out to do routine service on out A/C unit. Our unit just is 10 years old and upon hearing this, Jonathan proceeded to do a thorough and comprehensive inspection of the unit. Jonathan was professional and polite
He even went as far as calling Lennox to ask about our warranty on the unit. I am very pleased with attention to detail from Jonathan.
Great guy. Great job.

Technician Angel Rodriguez was great! Very professional and courteous - explained the maintenance service he was performing as well as installed the smart sensors. He made sure that I understood about the sensors and the Goettl app and answered all my questions.

My technician today was Hugo. Hugo is a true professional who answered all my questions about my unit and left my house much better than he found it! Really,really fantastic job. I can sleep well tonight and every night after his visit!

Great service by Goettl today! Jr fixed the issue with my AC quickly & efficiently and then installed the sensors for the Smart Sadie program. He walked me through downloading the app and answered all my questions about my AC unit and Smart Sadie. As a bonus, he was able to come even before the scheduled window and was so polite & respectful!

My service technician today was Angel Rodriguez. He was wonderful! I am a member of Goettl‘s monitoring service and I pay a monthly fee of $19.95. I’m not very computer savvy so I wasn’t using the app that all the in-house sensors connect to. Angel explained things to me and showed me how to do it online so now I understand what all these sensors are doing in the house and what they can tell me and help me with as far as troubleshooting any problems before they occur. . My system is new this spring from Goettl and the condensation drain pipe hasn’t been putting out much water all summer. I’m used to water coming out of these pipes so I asked Angel to check it and he did by pouring some water through it and it was flowing fine on the other end. Angel explained that when the system is new, it just doesn’t have that much condensation to drain. Also the heater needed some adjusting to work properly and Angel knew what he was doing and fixed everything so everything works properly now as far as air conditioning and heating. Angel inspected the ductwork in the attic and pointed out some issues that I should address whether it’s on my own or hiring Goettle to do the work. Angel put no pressure on me to have his company do the work. I can’t say enough good things about this man. Very professional and knowledgeable. I hope to have him be my technician anytime I need somebody coming out to perform maintenance or fix my system. Thank you, Angel Rodriguez!

Thank you for sending Christian today. He did a great job. Was very good at explaining what was going on and showed me all the test results that he conducted. I appreciate your help

Jose C. Came out for our annual system check up and did a great job. He found a small issue and was able to resolve it quickly. I highly recommend Goettl to people because of staff members like, Jose.

Thanks All!

Reese McKeen-Reyes with Goettl was out here within one hour of me calling the company. He had my problem fixed within minutes and was very professional and very pleasant. I am very happy with Goettl and the service that their representative Mr. McLean-Reyes provided. Jef from Goettl came out today to maintain my new furnace and he was very professional, efficient, and very helpful. He went above and beyond what was expected of him. I’m very pleased with Goettl and highly recommend them.

Rudy took care of us today. But we couldn't qualify for a payment plan, so we had to get the galvanized fittings. Couldn't even afford the brass fitting option. We're happy with the work done, but I'm a 100% service connected Disabled Marine Desert Storm Veteran with Gulf War Illness. I wish someone could step up to help us, but it is what it is. Thanks for sending Rudy, a wonderful thorough hard working man.

Blake was our service tech for a/c heater check, just a quick cleaning was all we were gonna need. Blake informed us that there were a few other mods we could benefit from but did not pressure us and assured us that our a/c heater has got a few more years left in it. Thanks to Goettl and Blake for coming out.

Christian A. came out to service my ac unit today. He was professional, explained every process step-by-step, and thoroughly checked the system. Great experience all around and glad to have him come out to my home.

We love Goettl. Today Alex Nelson came to check our heating system to be sure we were good for the coming winter and we were. Alex was extremely pleasant and professional. He explained very clearly what he had done and what we would need to do in the future. It's good to feel that you can trust service people!

We had such an amazing experience from start to finish! Our AC went out and we had technician Colby come out. He did a thorough job checking everything and explaining our options. We did have to go with replacing both of our systems. Jeremy called us to go over the options and helped pick what was right for us. They scheduled us the next day, I loved how quickly they came out! Carlos, Jose, David, and Humbert showed up bright and early and got to work! They were so amazing and efficiently got everything done. They stayed late to make sure everything was working and we didn’t have any questions. Overall, such a great experience with Goettl!

The plumbing technician Jonathan was very knowledgeable and answered my questions. Luckily it was an easy and fast fix. He provided tips of what to do to prevent the issue from recurring which was much appreciated.

Jesus Gloria came and did the rejuvenation service on my AC. The AC is new and works great but now works much better. Educated me on how to keep things clean.

I live in a very old home and my service tech Ricardo Pena came over, inspected, and showed me all the pictures of the quality of my old system. I needed to get an entire indoor and outdoor unit. The condition of my unit was resulting in health problems for my family. Ricardo assisted me with the process of getting the unit with the finance guy and was scheduled for service a day later. Manny Garcia and his helper Marcos came and installed the units in one day. They also came on the day after to sanitize my vents. These three educated me through the process and my home has never been so fresh. I am very impressed with these three.

Peter was very respectful of our home. We didn't feel forced to have to buy right then and there. Instead he explained every detail and walk us through this process. I loved that he didnt bash no other company like the way the others did. I highly recommend Peter and this company they really do care about their customers. So thank you again Peter and Carlos keep being friendly and caring about your customers it really does matter in this world.

Excellent customer service! Scott was knowledgeable and professional. He explained everything that he did with inspecting the furnace and showed me pictures. Great job!! Linda Parker

I bought a new air conditioner for my home this past week. It is totally new and very awesome. Glad I did it! The new thermostat is a smart thermostat and I am still learning new tricks that are super cool!

Pablo was on time, very pleasant and professional. He’s a hard worker, did a fantastic job, can tell he takes pride in his work and seeing that gave me peace of mind that I was getting good work done. Very happy with this appointment.

Camren was dispatched to our house for an emergency water leak in our kitchen sink. He was on his last call for the night, he was 30 minutes away and he came out to help us even though he was tired. He came in happy to help us and even brought a Goettl stuffed dog which we gave to our child. He inspected the leak found the cause which was actually from our water drinking filter system. He capped the water line to stop the leak and advised us to contact the water filter company asap. We appreciated his service and Goettl’s dispatch team to get us help when it was close to after hours. We highly recommend.

I noticed my expansion tank on my water heater was leaking.
I called Goettl and set up an appointment.
Mike H arrived on time and with his extreme knowledge and experience, he was able to replace the tank and give my system a much needed flush. Mike was so courteous and polite and answered all my questions and gave me advice on the how and why this happened and how to avoid this in the future.
Thank you Goettl and thank you Mike!

Hugo worked very hard and into the late evening to get our unit repaired and running again. Above & Beyond any previous service company I’ve ever used.

Trevor and Bobby did a fantastic job installing our new units. They worked hard and kept us informed every step of the way. Both guys were friendly and accommodating. They were aware of our animals and made sure doors were closed every time they went in or out.
Adam was also very good with our situation. When there was a hang up with the loan company, not due to us or Goettl, he quickly found another to accommodate. He went above and beyond. Thx for making our home cool again.

Christian was amazing. Wore shoe covers, kept my carpets clean. Explained every step of the way. Reassured me what was necessary vs what could wait. Priced very competitively. Will definitely be reusing this company and asking for Christian by name.

Top professionals , very Informative. Kept work area clean. Both Installers are first class. Will keep this comp this was a ac/ heater installation.

Well at first I was not going to call them,because I had some issues when they installed a new AC for me.But after 10 different plumbers gave me a run a round I decided to call them back and I'm very happy with them.Was a major job thinking and physical and Tee and Zach masters it.Corry did the processing and instead of getting my shower flowing again and ripping walls in Kitchen or bathroom, we decided to get rid of old nasty cast iron tub,and replace it with new one with surround shower. Now after all these years I have new shower and tub.This was a awful time for 1 month, were I should have called these guys first.They were also the only ones to come to my rescue during a heat wave 2 years back when my Ac gave up,they had a new one on my roof the next day.I will absolutely sign up for your membership program,and tell everyone I know how great you guys are.❤️

I like to give my honest and grateful review for Goettl AC Services. My family and I have been without AC for almost two weeks. I called for just a quote, explained the financial position we are in. This is where the grateful part comes in, phone call starting happening 1st office to tech, tech to Noah, Noah to Cody. A three-way call an a blessing.
Miracles come in different forms, my came as a" little boy with a funny hat holding the flashlight for is father".
Thank you Noah, Cody, Lupe, and the entire Goettl Company.
I will recommend your company every time.

David G was amazing!!! He was extremely thorough and explained everything well. He was kind and wonderful with our son. Cannot recommend David & this company more. Thank you for everything.

Michael provided excellent services, over 2 days. On the first day, he repaired an irrigation leak, cleared a kitchen drain, replaced a garbage disposal and a kitchen faucet. He returned the following day to install a water softener and a kitchen water purification system. On both days, he was on time, explained the service, cost estimate and warranties. He was polite, considerate of my property and demonstrated how everything worked, cleaning up all evidence of his work, before leaving. I'm very happy with the service he performed.

Robert was detailed and patient in explaining what he was doing and giving me instructions on what needed to be after he installed the filter cannisters

Great communication skills. Excellent customer service!! Carlos was very professional. Experienced showed photographs that everything that needed to be done prior to doing it. I’ve been using this company now for over four years and they get the job done at a fair price and quality work. And of course my dogs love to chew up the dogs toys🐕 Joseph did great job very thorough and professional explaining everything with photos

Miguel G, did maintenance on the heating system. Appreciated his explanation of what he was checking, what to consider for the future and professionalism.

I am sooo happy with Steven Griffith's work. He accomplished a near impossible job on my last minute emergency. He's 5 stars in every category. Off the scale satisfied.

Jehad was awesome. He explained everything thoroughly to me and was even early to appointment. Was fast too but not rushed and answered all of our questions. Highly recommend! Thanks, Jehad.

Eric is very professional and takes the time to explain what he has done and why the device was done or needs to be done. Eric also is quick to respond when needed.

The guys that came Hector and Devin were awesome great professional guys explained everything with complete detail also gave me suggestions on what to do next to maintain all of my pipes in top top shape will definitely continue with them and the company Great Work Guys !!!! Thankyou beyond happy

I have always had the pleasure of having my A/C as well as my Plumbing mainted with Goettl. Today I was blessed to have Brandon C as my technician. He was very professional and attentive. Addressed my concern and helped get me a resolution. The technial service and customer service I receive is why I stay with Goettl for all my A/C and Plumbing needs.

Stacy Reilly was out for my yearly heating system maintenance. Stacy is professional and knowledgeable, as well as a nice guy! I have been a long standing customer of Goettl and have always had terrific customer service and this year was no different!

I had a clogged sink and called for help. Schedule and appointment was online, I had next day service they arrived on time, were super efficient, and fixed the problem fast. Jerry was very professional, and knowledgeable I’m really impressed and will definitely use them again.

Dago did an excellent job, kept me apprised throughout the whole procedure, the quality of workmanship was impressive. Price quoted, was the price that I paid, even though it took a little longer, glad to have Goettls team available when you need them, thank you Goettl !

I was offered a free plumbing inspection and I met Francesco Tocci. What an amazing person and professional. The trust I established with him led me to go forth with the tankless water heater and soft water system. I couldn't be happier with my decision and it is all because of Francesco. Thank you.

Updated Oct 3rd 2025. Had my fall HVAC inspection with Ivan Farias and he did an amazing thorough and quick job. Very friendly very professional and gave my dog another stuff animal,which she loves.

Had sewer issues and Jeff Faulkner came out and took care of everything, explained everything very well, showed us the camera and issue. Unfortunately we need a repair that will cost several thousand but Jeff was great.

The customer care call service over the weekend was less than stellar. I explained I had backup, could not flush toilets and they scheduled me for 4 days out until I complained and got it moved up 1 day. I pay monthly for the Sadie membership which should get priority, no emergency charges etc but the call center would not send anyone for an emergency service call. Not exactly what I call 24/7 emergency service.

Blake was extremely knowledgeable and offered a hybrid solution that other technicians had not thought about. He also made suggestions for sensors which came with my new membership and installed them where needed, enabling me to stay on top of any problems with my system. He was great at explaining his ideas regarding installation of a new drain line and necessary equipment. He took the time to answer all my questions. I appreciate that Goettl hires individuals who are experienced and well-trained with excellent communication skills. I highly recommend Blake and Goettl for all your HVAC and plumbing needs.

Julian with Goettl provided excellent plumbing service! He took the time to explain everything he was doing step by step and even showed pictures to make sure I understood and could see the work completed. I really appreciate the quality of both the service and the products they use. Best of all, the cost ended up being much lower than I had expected! I highly recommend Goettl for anyone in need of reliable, professional plumbing service.

I had Amanda come by to check my AC and heater unit, and I couldn't be more pleased with the service! She was professional, thorough, and took the time to explain everything clearly. I really appreciate her attention to detail. Highly recommend

Bronson was the best tech! He showed up on time, with booties and a great attitude. He was polite and courteous. He quickly responded and was wonderful! We have been Goetttl customers for 10 years and would not dream of calling anyone else for our plumbing / air conditioning needs. They take care of Veterans too. We bought our water heater and air conditioner from them as well. Very honest company. Employees/ supervisors are always great!

Amanda was on time and very personable. She did the seasonal maintenance check then discussed a couple of potentially problematic issue that I might want to consider getting ahead of. I’m happy with the service and experience.

I am very happy with their service, and the tech was awesome to work with. His name was Parker M.
I am very happy with the service I received today from Parker, he had to install a warranty part that was going bad. I am gratefully that he found my problem. I will always call Goettl for my service.

Personable service with great technicians. Customer Service has been excellent.

Hunter came out and left a clean work area. His friendly approach was supportive as explained and fixed our situation

Benjamin and Daniel were the best partners we could’ve had in a dire time. We’ve worked with other plumbers but Goettl was faster, great at explaining, and stayed considering the impact on our home. We’re really lucky for this combination of brains and hard work ethic.

I called Goettl and received the immediate appointment I needed for my air conditioner. My service professional, Ashton Teo, arrived exactly when he said he would, and was able to diagnose and fix my AC problem in record time, cool wonderful air in less than 30 minutes. He also found a component which required attention, and addressed that in record time.

Mr. Teo was professional, extremely knowledgeable, and pleasant. If I have any other problems with my house (Plumbing/AC/Heating) I would call Goettl, and only Goettl, and if they send Ashton Teo I know the problem would be fixed immediately and completely.

We had Brandon come out to look at our air-conditioning unit he found the trouble with no problem. He was fast accurate, and did an amazing job. We would recommend goettl to everyone.

Just wanted to let Goettl know that Mr. Preston Walker came out for our 1yr. A/C maintenance service. He showed me everything that he was doing. Was very kind and professional. My wife and I just wanted to say thank you very much Mr. Walker. We were not charged for the service. We're glad to be Goettl customers.

Griffin was Excellent! Very impressed and happy with the service! I love my new unit and all my upgrades. Please make Griffin my Technician for future visits.

Goettl once again provided great service with friendly and knowledgeable staff. Kalif was a pleasure to have working in our home. He is courteous and through, a great “brand ambassador” for Goettl. Thank you!

Jeff has excellent customer service. He explains everything to the T. I like people whit a nice smile and a sense of humor , he does. He can come service my house any time. Thank you for sending him. Cynthia

Very professional. Explained everything as he went. Answered all of our questions. It was a full house re-pipe, so it was a big job. Made sure that his work each day Was completed and cleanup was done when he left. Did a wonderful professional job.

Excellent service and very timely. Friendly technician that took the time to detail and explain the needed services. Great service technicians. These are great hard working professionals!

I am a new resident of Las Vegas and I am not to familiar with services here in Las Vegas. Goettl is legit. I trust them and trust their services. Our technician, Daniel Chavarian was very courteous, respectful, and honest. I will use Goettl for all my hvac and plumbing needs. They are very professional and I like their attention to customer needs and satisfaction. I thought I was going to receive a flashlite😁

Goettl, this will be my 3rd or 4th check up on my home maintenance program. Each time it cost me money on this n that. I hope to be all caught up so that when they do come I can get a thumbs up and not have to have a charge on my card. I realize maintenance will eventually save me the greater expense later on down the line. Its hard trying to convince my wife that all this money I’ve been dishing out will in the long run be worth it. She insist that we pay the monthly program and that they alway find a reason for us to pay for something which always runs between $300 and $500. She says honey our house is brand new 2 yrs old but they always find something that needs replacement or worn out😩. They quoted us $1500. for a job that all I did was change to a better filter solved the issue of having a loud fan. The service personnel are always super great, courteous, respectful, and always explain what they find and what they suggest should be the right course of action to proceed. I will continue to have faith in them until I don’t. I hate when she is right and says I told you so🤬

I’ve had several great experiences with Goettl over the past year and a half since moving to Austin. Most recently, Preston was incredibly friendly and helpful with getting additional services added and scheduled on short notice. He made the whole appointment enjoyable and dare I say fun.

Pablo arrived in the window that was promised. He was very efficient when something wasn’t working quite right. He found another workaround to inspect my heating system. He cleaned off the firing point with sandpaper as I’ve seen many other technicians. Do he inspected everything took pictures of everything and sent the pictures to me. He asked if I would be interested in a price on a new system. I told him not at this time there was no hard sell. My system is now 21 years old. I plan to replace the heater and air conditioner, but not for another few years. I found four seasons to be excellent and Goettl to be just as good.

Another great experience with Goettl! We felt our plumbing project was in great hands with Adam! He was super knowledgeable, efficient and friendly. Many thanks!

My service with Jeremiah was excellent, as all my service with Goettl has always been. He was very quick and efficient and in and out in no time! I'm always happy to recommend you guys to others!! Thank you!

This team worked so many hours installing the tankless water heater and the water softener
system.and aqua Flo system. Amazing guys who made sure the installation was done right.

Joe and Jonathan installed a tankless water heater to replace our very old water heater. Great work, great product, and thorough attention to detail. Always appreciate Goettl quality

Troy and Jesus from Goettl Air Conditioning and Plumbing were exceptional! They arrived on time, were highly professional, and incredibly nice throughout the visit. Their work was outstanding, showcasing top-notch expertise and care. Highly recommend them and Goettl for excellent service!

I am so greatful to Goettl, Jeremiah was AWESOME! He was professional and courteous. Explained what he did and kept me informed of what was found. Thank you!

This is the second time Ashton Teo has been out to our home to service our A/C system. He was very professional, knowledgeable and loves his job and you can tell! Thanks Ashton! Kudos

Francisco the plumbing technician was very courteous and knowledgeable. Showed me the correct way to flush a hot water heater. He can be my plumber any day. Thanks.

Our tech was Dan, he was very thorough and checked out everything. (he checked way more things than previous techs when you were 4 seasons) He was very personable and explained everything and answered all questions that we had.

Preston was amazing! First he gave my doggies a toy! Then he proceeded to help resolve an issue i was having with my air conditioner and found another issue that might have prevented future issues with the system! Im thankful.

Jarod has been to the house for A/C maintenance or repairs a few times, he is very knowledgeable and explains everything that is being
done. I really appreciate that. I also appreciate how quickly they were able to get an appointment scheduled for me.

This is how a service/install company should work. Price was exactly as quoted and was very fair, comparing to multiple others. They never tried to add on extras like all the others did. Installation day was when they said it would be. They scheduled the building permit, attended the inspection, and it was on time. Best for last, the system works perfectly and is super quiet Why can't more companies do business like this.

A+ experience with my yearly AC maintenance check up. Amanda Nations was extremely thorough and detailed with her inspection and cleaning process. She spent extra time making sure everything was done perfectly right. She showed me everything that was going wrong (and right!) with my unit. Even taught me how to properly maintain the unit myself throughout the year. Extremely pleased. Thank you so much 🙂

We had a decrepit HVAC system in our condo that was dripping. Chris R was the technician that came out to assess our system and couldn't have done a more thorough job. Not only that, he made sure to explain every single detail to ensure myself and my wife were fully aware of the issues we would be facing short and long term. His advice ultimately helped us make the crucial decision to get a brand new system in place - although it was expensive, it was well worth the price! Customer service of Goettl was impeccable from beginning to end. Chris made sure to document everything that needed to be done, Carlos and Juan came the following morning (talk about quick turnarounds too) and installed everything effectively. They were extremely polite, clean and efficient, getting the entire job done in less than a day! I would highly recommend the three of them as well as Goettl to any of my friends and family, as well as all of you reading this. Excellent job.

Stephen was able to make it to my house with in 2 hours of my placing the call, and per the tracking he had to drive from far south Austin to far north Austin. He was professional, friendly, and was able to get my AC working in the short time I had to be able to make it to my meeting. I highly recommend Goettl for AC repairs, if for nothing else, they have an employee like Stephen.

Update 10/1:
Stacey and Troy serviced my HVAC today, they were thorough and explained all the new upgrades and services. Very knowledgeable guys.

Joey was very accommodating and listened to my concerns and worked up a plan to fix issues. Very nice and thoughtful.

On time and your estimator was very much the professional. I am impressed with his thoroughness and knowledge of equipment option available to me.

Update: I accepted your proposal and wow, three days later my house has heat and air. Installation time was a little over five hours with breaks, and all the time your crew worked efficiently and professionally. Nothing left undone. A big THANK YOU for you guys.
Update2: Goetti set up the building permit appointment with the county, and attended the inspection, which past with no issues. Other companies that I have dealt with have not done so much. Furthermore, I did get multiple estimates, and all the other companies had convenient add-on's which proved by the inspection were a unnecessary expense, thus making Geotti price the lowest and most honest of them all. By the way, the heater and a/c have work to perfection and are both very quiet

Very happy with Dan the technician and Goettl Air. We called when our heat unit wouldn't start, and Dan was at our door within 40 minutes. He diagnosed the problem, and the unit was working shortly thereafter. Dan is very knowledgeable and answered all my questions. I highly recommend Goettl Air. Ask for Dan.

Adrian was great. He explained everything to me gave me a quote and had me sign the approval. Which i appreciated. Everything he did was very professional. I would recommend Goettl

We have been Sadi club members for years. The service is excellent from the customer service representatives that answer the phone to the individual technicians that come out to your home. Two years ago we replaced our AC unit and went with a Goettl installation after years of having them maintain our older unit.
This past week our service technician was Andrew Morgan and he is such a friendly, knowledgeable, and skilled technician. He spent time making sure the job was done correctly and he explained it in terms that I could understand. Not only is our unit functioning even better than before, I also gained knowledge of how the system works.

I have been using their services for over a year. I pay a small monthly amount and they check my heater, ac, and check my complete house for water leaks. They
flushed out my hot water heater too. I am totally impressed with all their employees and their services. I don’t understand why everyone isn’t doing this.

Preston was my tech today and as usual service was perfect. Betsy Morgan 09-29-2025

We were so happy with the evaluation and maintenance service on our furnace and believe the pricing was fair. We'd like to give our technician Diego our thanks. He was very polite, explained everything he did and even gave us a tutorial on our thermostat. We will continue to use Goettl for our heating and AC needs.

Preston explained that AC unit was low in refrigerant and capacitors was not running properly. This explained my higher than normal electric bill. The repairers were done quickly and AC is running smoothly now.

John installed it. The new faucet looks great, working perfectly and no more leaks. He was very easy to talk to, covered his shoes so he didn't bring dirt through the house, knowledgeable and went to HD store to get parts necessary to complete the work, filled the soap bottle with soap, ready to help with anything else. Highly recommended.

Called with a broken pipe under house. Napoleon came out quickly and got the repair done super fast. Such a kind person and was very reassuring when I was freaking out. Such a great company!

We bought our unit with them three years ago, and since have received great service. Christian was out today for a maintenance check and he reminds us why we stay SADI members. Great deal.

I really like this company. The technicians and every contact point I've spoken or interacted with were friendly and also know their trade well, willing to be competitive with other companies on price, and they were able to replace a rare hydronic HVAC system in one day that requires specific knowledge and techs while working with my schedule, which can be difficult as a fellow service professional working with clients. I didn't experience high pressure sales tactics with Goettl either.

Alek did a fantastic job. Within my minutes of arriving he had detected the problem with water leakage in the front yard. He discovered a sizable hole in the waterline, most likely caused by pack rats. He was then able to repair the damage and BANG, problem solved in less than 30 minutes. Doesn’t get much better than that! Thanks Alek

Mark came out installed RO I’m very satisfied with his knowledge and the stellar job he did for me I look forward to doing business with him again Thank you Mark.

Junior has been great and very honest. He got the AC back up and running in no time. Really appreciate him taking the time explaining everything as well. Give this man a raise!

Adrian and Tim are excellent. They were on time friendly very knowledgeable can't say enough. Cleaned up and couldn't even tell they had been here except for the beautiful A/C and heating system they left with us. Thank you so much.

I had a great experience with Goettle . Jordon did a wonderful job in diagnosing issues with my air conditioner. He was very knowledgeable , so helpful, and very professional. On the return appointment , Jeremy did a great job as well. He listened to my concerns and finished what needed to be done. He was very professional. Thank you both!

Braden and John came right on time, were very thorough and checked all of the plumbing in my bathrooms and kitchen. They serviced my hot water heater and found a leak in my outside pipes and fixed it on the spot. They even went to the store and got a part that was needed to fix one of my toilets. I highly recommend these two. They did a fantastic job!
I had Shane B. out on 8/11/23 for my A/C yearly check. He was very experienced, thorough and informative about the A/C and other homeowner issues. I would definitely recommend him. I have had Goettl for years and am very happy with their technicians knowledge and experience.
I had a mystery leak in my kitchen that was coming in under my flooring on July 22, 2024. Jeran C. came within an hour of my call. He checked all of the possible sources and finally found a pipe that was deteriorated and leaking in the attic above my garage. He did an incredible job fixing the pipe in the blistering heat and attached a regulator to my water source. I am so grateful for his due diligence in figuring out where the leak was located. The techs at Goettl are all very good at what they do!
My AC was starting to put out warm air rather than cool in August so I used my Goettl app to contact a tech. Within a few hours, tech James Barris arrived and was very thorough in examining my unit. The AC went back to working wonderfully with no repairs. I’m very grateful to have professionals that are so quick to show up and reliable. Thank you James!
I want to thank Jesus Pacheco for finding the ongoing issue that was making my a/c malfunction. I appreciate his knowledge and experience. He knew exactly what the problem was. It became apparent to me that I needed a new system. So the very next day Pat Quiroz set up a brand new system with a lifetime warranty on the condenser. It was an incredibly hot day but he was very thorough and informative. I love my new system! I can change the thermostat with my phone if I want. I’m so grateful to have Goettl taking care of my hvac and plumbing needs!
Francesco Tocci did a great job doing my plumbing maintenance. He checked the hot water heater and drained out the sediment and I was happy to hear it was still doing well. Thanks Francesco!
Sept 2025---Jeffery Jose put in a new hot water heater in my home. He was very informative in letting me know what the process was and I appreciate his knowledge of how different systems work. Thank you Jeffery for all of your hard work in the desert heat!

The technician came to get us a quote for a new hvac system. He was very thorough. He walked me through his steps and explained to me some of the different systems, in layman’s terms. Thank you

Highly recommend Goettl. We’ve been using them for years, they come through for us everytime. Just had Mike H. out to diagnose some plumbing noises coming from the bathroom and he fixed it in 30 min.

Great service techs. Full disclosure repairs. I’m a Sadie plan member and have a lifetime warranty on my air conditioner through them. I’ve been very happy with GOETTL.

Pablo was on time. He had great communication and everything went very smooth. Even fixed a few things the last tech from a different company overlooked. I trust Pablo to work on my HVAC system anytime.

They did a great job. Came out quickly, diagnosed issue and replaced our unit within 3 days. Very courteous and knowledge and kept us informed during the entire process

Marco was very helpful in installing our new furnace. He worked very well with the other 2 workers. He came to me and taught me about things I needed to learn.
He was very professional getting the furnace in . He made sure the new filter was put in well and secured it so it looks very neat, as opposed to the old one-- really large, obtrusive, and screws falling out, but too high for us to correct.
Thank you, Goettle group.

Griffin Cottrell did the yearly check of my air conditioning unit. He seemed knowledgeable, thorough and persistent. When he found the unit was functioning at 35%, he continued to search for the reason why. He replaced the capacitor and cleaned the coils which improved the function. I would highly recommend Griffin, as well as Goettl for your air conditioning needs.

Davey Bell worked on the HVAC system as well as added monitors. He is very analytical and quickly figures out the problem. He’s great. Skip Yonder worked on our tankless water heater…no hot water. He cleaned the system and all its parts and got us hot water again while he ordered parts. He’ll be back. Both technicians were professional, knowledgeable in their areas of specialties, and explained what they were doing so we better understood the problems and solutions.

Alan, Tristan and Angle were courteous, professional and hardworking technicians.
They replaced all drain pipes and all water pipes. The job was scheduled for 5 days and was completed in 4.

Preston Walker was an exceptional technician. He explained everything. He was respectful and courteous. He is a great representative for your company.

Nick Mayhew and Jan came to our house to repair our pipes. They did an amazing job! They were knowledgeable and professional. I would highly recommend Goettl !

Russ came out to or home today to do a rejuvenation on our 2 ac systems. He did a thorough job and explained what needed to get done and what should get done. Thank you Russ.

Just had Preston Walker our technician come by for our complementary check up on our A/C unit. He was incredibly insightful and respectful of our home and yard. Even shared each step of what he was do

We called on a Saturday and thankfully Christian Acosta was the one on call to help us out. He was knowledgeable, kind, super patient with our very curious child, and did absolutely everything in his power to get our AC back on. Unfortunately the blower motor was toast. He got us set up with a window unit for the time being and. Fast forward to today, Wednesday, and Christian and Ian came to install a new blower motor for us. Both gentleman were wonderful! They kept us informed of the process and what to expect as they replaced the parts. Our house is already cooling back down and I have Christian and Ian to thank for that! They did inform us of a military discount, which was very helpful, and they insured the entire process was as streamlined as it could be. If we ever need assistance in the future, I will be calling and asking for Christian and Ian because I know they will ensure that our HVAC system has been treated with the highest quality of service. They also brought our son an adorable plushie of Sadie, the Goettle mascot, and a flashlight. Its comforting to know that when Christian and Ian are on the job, you'll be taken care of as if they were working on their own homes.

Quick & efficient. Mike and Skip helped fix our gas line for the dryer. We needed it capped off safely since we have an electric dryer. They also gave us some tips for our water heater and water pressure. Very helpful and friendly!

I had a plumbing issue that was addressed within 2 hours by an extremely knowledgeable master plumber that explained every step of the repair. His expertise and kind communication were reassuring.

Hugo Castro came on Sunday afternoon and fixed my A/C. He couldn't have been more polite and prompt and professional.
I highly recommend Goettl as this is the second time l've used them in less than a year. (2 seperate issues)... and I highly recommend them..anytime and anyday.
They have exceeded to top any expectations I could have ever had with any company.

James did a wonderful job explaining and letting me watch as he diagnosed why the master shower was taking so long to heat up and also flush our tankless water heater. Very polite, thorough, & honest!

Thank you Jerry for two plumbing jobs well done. Jerry cleaned out pipes from bathroom sink which were draining slowly. Jerry showed before and after pictures from his camera and what a big difference. Sink draining much better now.
Jerry also noticed our water pressure was low after flushing toilet then trying to wash hands in bathroom sink which were so he suggested a new pressure regulator as we have had a new better water conditioning system installed. We now have the best water pressure even when using a shower and kitchen sink faucet at the same time. Also Jerry is a master plumber and we appreciate his knowledge and experience. Will definitely call Goettl again when a plumber is needed.

Ralph & Kathy Lesmeister

I had Chris come out for a plumbing checkup, and he was great. Very educational, as he explained the pros and cons of my plumbing system. He explained what I needed, and what to look for in the future. Very easy to talk to, and was a real pleasure to work with… great guy

2SEP2025- (HVAC) Edgar was professional, knowledgeable, and compassionate. Great guidance provided and was able to advise me in a way I could understand.

I received excellent service from
Darean Guerra today. He arrived on time and took the time to explain what he was going to do. He was very knowledgeable which helped me trust what he was doing. He left his work area clean. I am very pleased with his work.

Dan, the service Tech that was sent out was on time (actually called to see if I was home to come a little early) was very polite, professional, and knowledgeable. He did a great job and even wore booties over his shoes while in my home. First class service! Thank you!

Company sent us Stanley to help with a water line for our refrigerator. Had several problems but Stanley was very knowledgeable and informed us of all decisions and you could tell he just lived his job. It was a pricey fix and I respected Stanley more for being situationally aware that my wife and I needed to talk in private. He informed us, gave space and time to decide, and ultimately helped us out with the repairs. Others in management were very helpful too. Overall great experience

5 star service from Edgar who had to come do a second inspection after the home warranty company did not properly calibrate the unit. He was able to get the unit running smoother and provide great documentation for when I need to call the warranty company.

Andrew was on time, determined the flange needed to be replaced, gave us the quote and scope of work, and made the repairs. He explained how the placement was off, and that it appeared to have been like that since construction (21 years ago when we built).
Now we have a new flange, installed correctly, and ready for the new toilet!

Had an issue after a recent servicing and called for help. I don't know who the woman was that I spoke with in the phone but she was empathetic and very kind. She did what she could to make sure someone could come out same day and was able to find someone even though it was Labor Day weekend! Damian, who was a delight, showed up and fixed everything straight away! Thank you ❤️

Just had Russ come out today to look at my unit, he showed me pictures of the stuff that I might need to replace/fix was very professional very understanding and overall a big help

service tech, Judd Navarro did a great job today servicing my water heater & increasing the water pressure to my home, which we really needed . He was informative, professional ,& polite. 👍🏽Judd.

We were having a humidity problem that was creating mold around the vent plates. The IAQ team of John and James vacuumed and cleaned the ducts and covers with anti microbial solution resolving problem

Davey came out to our house due to an AC issue - he was polite, friendly, and walked us through all our options. He got us scheduled quickly. Highly recommend!

I had my water heater flushed and my anode rod replaced. They were very friendly and knowledgeable . There were a couple hiccups but I trust this company and they fixed the situation!

Russ Sapp came yesterday 8/18/25. He was prompt, very courteous, explained what he was doing with taking pictures of our AC unit and what areas of the AC unit needed attention. He didn’t rush. He spent time answering our many questions. He gave us options and gave us price quotes on the spot for each service we had asked about or that he suggested. He had a sense of humor as I said to him “I take it Sadie approved of you?” I took that from the commercials saying if Sadie doesn’t like the person, they’re not hired. I’d ask for Russ again. He has an A+ rating.

I found that my water heater was having serious issues and the technician Justin was awesome and very personable. He explained everything and answered all questions.
The company is installing a tankless heater and the customer service is outstanding.
I recommend Geottl to all!

I have never had a bad experience with Goettl. All the different workers I have had over the years have been great.
I definitely recommend Goettl for all your needs.

Napoleon Higuera and Dominion fixed my leaking toilet. They were both friendly, knowledgeable and experienced. They replaced the parts inside the tank and left the toilet area spotless and dry. They checked the water quality and made sure everything was working properly.

Nick was helpful, friendly and professional in scheduling the appointment around my commitments.

I have used Goettl for nearly 20 years for my plumbing and HVAC needs. I recommend them as reliable, professional and easy to work with.

Chris went above and beyond during his quote. He pulled one of the cartridges out and with how old they are, it did not go back in easy. He took the time to go back-and-forth turning the water main of

Nick, is the technician that was assigned to my house to check out my A/C. Nick was very thorough. He explained to me what he was doing and why. Nick showed me all the things he looked at on my A/C system. He explained to me why I might need a surge protector on the unit. I told him I would talk with my wife and explain it to her. Nick is a wonderful person to have working for your company. Thanks for sending Nick.

What a wonderful experience with your company. Each and everyone of them were on time very respectful to me and i appreciated that. They came out the same day got the job done in no time.
They made sure my carpet was covered and when they were all through they cleaned up perfectly
I would recommend your company to anyone looking to put in a new air conditioner.
Thank you so much for all you did for me.

Sincerely, June Jones

Goettl has been great so far!
And I would highly recommend the company and the quality technicians like Jarod.

Jarod is the go to if you want excellent
Customer service and communication for any AC related issues. He is very knowledgeable, personable and trustworthy. I am grateful and satisfied.

The service man Colby was on time and very efficient and he seems very knowledgeable about what he was doing and he did a great job , I would definitely recommend this service from these people .

Nicholas Mayhew came to our home to repair/replace the garbage disposal, unclog a kitchen sink and replace a bathtub spigot. He was assisted by Caleb. Nick gave three price quotes and options on what to repair before any work was started. He and Caleb repaired all in a matter of a little more than two hours, including a parts run. Both technicians were courteous, personable, professional and thorough. The price for all was reasonable. I highly recommend Goettl of Tucson.

Saul came to my house about an hour after I called in the workorder. Found the wiring problem and fixed it and left within 1 hour 30 min after arriving.

Amazing service, professional, and informative! Highly recommend! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Edgar & Johnathan were fantastic. Professional and throughly checked our AC unit & replaced our filters. Went over in detail the inspection. Highly recommend & give a 5 Star rating.

Francesco Tocci did an outstanding job for us inspecting and maintaining our plumbing . He fine tuned our system to insure it was working optimally. Please convey our appreciation to him for a job exceedingly well done.

Absolutely FANTASTIC service! I noticed an issue this morning, 2 Professional and GREAT technicians (Wil & Adrian) at my door same day!
They listened to my issue, were very through, checked for leaks, etc. I’ve lived in Lakeway for 30 years, used MANY local plumbers - but Goettl will definitely get all my business moving forward. HIGHLY recommend!
Ty, Wil & Adrian!

Goettl Home Services,

Everyone from the Goettl sales representative Christian, Tech / Advisor Josias recommended a HVAC A/C and Heating system replacement. Technicians team Veronica and her partner.

My experience with Goettl was very good today. Stanley Heath was very professional and thorough during our annual plumbing check. He explained what he was doing throughout the process and also gave me some tips on keeping the water faucets in shape.

Always wonderful service.
Jeremy Canchola serviced our mini-split today with the usual Goettl efficiency and professionalism.
Highly recommended!

Excellent experience! The plumber was professional, friendly, and super knowledgable. This is the first time I have ever used Goettl. Because of this technician and my amazing experience, I will be recommending him/Goettl to all of my real estate clients. Highly recommend.

Would like to commend Jacky Lin for his rehab of our HVAC. He is very knowledgeable & he provided us with outstanding advise & recommendations.
Hopefully, we will get Jack for our next service call.

They did installation on our Electric Hot Water heater. I had excellent Customer Service. The quote was competitive, Zach was personable and answered questions as did office. Satisfied w/installation

Francisco Tocci came out to inspect our plumbing to ensure that all is working properly and performed maintenance on our system. His friendly attitude, attention to detail, and patience in explaining all of his work and recommendations were greatly appreciated.

Had a gas line in my home that needed repair. Goettl was quick to send a technician that night even though it was well past business hours. Chris came over and gave us a quote. He made sure we knew our payment options and thoroughly explained what the repair was going to be like and the steps we needed to take with the gas company. As 1st time homeowners, we were feeling pretty nervous but Chris made sure we were informed and taken care. Repair was done the next day and Chris helped us stay within budget. Thank you Goettl!

Booked a Rejuuuvenation and was very pleased with Romel’s service! He was very professional and walked me through everything he was checking and testing throughout my home and on my unit. Thank you!

I am so thankful to Nick and Devin who came by this morning and found my clogged sewer pipe issue. As a stage 4 cancer patient, my ability to flush toilets, take a shower, and clean my home is vital to my health. Goettl provided me with a reasonable fee to fix this issue. I would definitely recommend their services!

I had John and Mark here in installing water purification, new tankless and some repairs. they were very professional and very satisfied with equipment and service. great techs. strongly recommend. thanks

We have had Goettl of Tucson service for about a year and thank goodness we had them to call when our AC failed and had a condensation leak in the attic . Goettl sent ROBERT out right away. He did a thorough inspection and informed us of what we already felt we needed to do with our old system. He sat down with me and went through the pros and cons of repairing the old vs replacement. He explained everything about a new Goettl system. From all the benefits, to the great warranties to the peace of mind we’d have not having to worry what would and could happen next to the old system. He was friendly, thoughtful and professional. He put in a call to TYLER in sales & finance to reach out to us. He did and went through all the models of systems Goettl has to offer and all info we needed to make a decision and give him a call back. Robert gave us positive points to know we wanted a new system and Tyler gave us option on how. Thanks guys! Next day bright and early came some amazing techs ADRIAN and LUIS to install our new system. Such professionals, friendly with great personalities. You guys worked hard and it looks & runs incredible. You guys are amazing!The decision to invest in a Goettl system was because of an awesome team of Goettl employees.
Robert, Tyler, Adrian & Luis, Thank you all so much.

Bobby Smith is great at explaining the options I have with my AC and Heater. He also let me know about the maintenance plan which is going to be great for me so I can always keep up to date with the AC and the heater. Also I didn't know that you did plumbing and he said I could get plumbing work done too so I am going to do that right away. I liked the photos that were taken to explain the situation on where I am at with the unit. All in all it was the best technician experience I have had since becoming a home owner in 2010. I would highly recommend Geottl and Bobby to anyone because of getting things right the first time, going out of his way to help, following up and keeping promises, and great product and technical knowledge. I'm not super informed on my home machines so it is comforting to be in good hands.