We do things the right way, not the easy way._^®

The pilot light went out on my water heater. Would not stay lit. I called Goettl for assistance. Alex, the technician, could not keep it lit either. He...

Our A/C went out - during Summer in Reno. I was super stressed. I was able to book online and make an appointment for the following day. They kept me...

Needed a part replaced on A/C unit. They came out promplty, repair completed, and back up and running in no time. Brendon and Jonathon were great. The...

Excellent customer service. Prompt response and appointment availability. Service tech was outstanding. Friendly, knowledgeable and completed our job safely and in a timely manner. He respected our property and was thoughtful as the work was in process.

I had an outstanding experience with Goettl Air & Plumbing thanks to Fidel, Nacho, and Jason. They were professional, knowledgeable, and courteous from start to finish. They worked efficiently and kept me informed every step of the way. They were diligent in following up to make sure everything was running smoothly and answered all my questions with patience and clarity. You can tell they take pride in their work and truly care about customer satisfaction. I highly recommend this team—they went above and beyond!

Very grateful for the plumbing checkup. There were a few things that needed attention but easily handled. Follow up appointment tomorrow. Thank you Gerardo for thoroughly ensuring things are working properly.

Had my AC maintenance done today and I was very satisfied with the service the technician Alex Nelson did and the information he gave me was very helpful I will recommend Goettl and technician Alex Nelson to everyone that I know. Thanks Goettl

Will was fantastic him and his helper, both were very courteous and professional, and made sure that any questions that I had were answered very patiently, despite the heat highly recommend these amazing professional professionals

Goettl has been our go-to for service calls because we enjoy their straightforward approach and the honest opinions of their team. Miguel B does a great job as one of the faces of the company. His honesty and professionalism will keep us in touch with Goettl for next time.

7/24/25

Jesus did an amazing job for my mother. She was extremely pleased with the quality of work that was completed along with their kindness.

Miguel was a very nice and helpful person. He was able to show us what was going on with our AC unit and was able to fix it. We appreciate Miguel’s service and helpful service.

Great experience all around. Super helpful on all fronts regarding plumbing and answered all my questions. Highly recommend. Adrian was excellent!

Our AC went out last week and Nick came on different occasions to make sure it was working and was super helpful and got the issue solved quickly and at a reasonable price. Nick is phenomenal and I hope to work with him again on any AC repairs we need.

Ghetto is definitely earned my respect. Stefan is one of the best general managers I've ever come across gets the job done. Robert and his partner were...

Goettl has a sadie's membership program so Brendon came out for a normal check up on our AC unit and he was amazing! He took the time and explained everything without me trying to piece it all together. He even took photos of what it is, the results, and then showed recommendations. Great technician. We now have two favorites to request 🙂

Rudy came out and located my leak and it ended up being from the A/C. He immediately got in contact with the office and had them get someone over to fix the issue. Outstanding service as usual.

Technician Brendon arrived on time and quickly and accurately evaluated the problem as well as my level of understanding. He made sure I realized why he was doing specific repairs and how the cost was adding value to the system. I’ve used Goettle in the past and will continue to use them for future needs.

Ricardo was dispatched to my residence regarding a noise that it was doing intermittent. He come to service my unit and resolved the problem. He was amazing...

Well all I have to say is that I’m sorry for posting this review super late. To be honest I had a bad experience at first. But then I felt bad. I didn’t mean to get anybody in trouble. I really appreciate that David went out of his way to help us. And he was very professional and kind. And well!!! He sent the best AC Technician we ever met!!! Edgar Loredo!!! He was super nice and has a great personality!!! To be honest he felt like a part of our family!!! And he is super smart and knew what he was doing!!! Keep up the good work and keep being a great person!!! I would absolutely recommend this company, because they really cared and helped us!!! Thank you! 🙏

Tight spot, great tech. Jared was fantastic.New install followed a few days after Jared's repairs that saved us over a July weekend (14 year old system).
Install team was phenomenal too -- Trevor and Preston stayed after it until it was done. Great attitudes, informative and dedicated team members. Great experience.

We had major problems and I would not prefer ghetto to anybody but David came out and took care of everything that was wrong explain to us what was going on He's a good man he's got a good attitude he knows what he's talking about and he knows what he's doing David was awesome here now my husband and I will refer ghetto to anybody neighbors family all included thank you

Jeremy came by and did a very complete inspection. He quickly found what was wrong with our unit and got it fixed right away! Very glad to have the AC back in service so quickly!

Superb, punctual, & professional service by Andrew. Plumbing clog issue resolved in less than 30 minutes. As always great experience with Goettl services and staff. Thank you!

Alex Nelson was a great professional and very good Technician. He explained everything in detail to me about my pro and cons of my AC and heating unit.

Jordon was absolutely great. He was friendly, and incredibly helpful — he even did extra things he didn’t have to, just to make sure I was taken care of. He patiently talked me through everything, explaining the details in a way that was easy to understand. You can tell he genuinely cares about doing a great job. Highly recommend.

We had our old water heater removed and a new one installed with all new fixtures. We also had the water valves for our washing machine replaced on the same visit.

William from Goettl was amazing. We called Goettl on Sunday night and had a free consultation at our house the next day. William and Cade looked at our plumbing issues and sat down with us for about 30 minutes to show us our options. There was no pressure and they helped us figure out a way to solve multiple problems in one visit. They were very friendly and knowledgeable.

We got the water heater removed and installed the next day. William said he would have installed it the day of our consultation if he had one on his truck. William did the water heater installation and fixed our washing machine valves by himself. It took him about three hours and he did an amazing job. He cleaned up the plumbing issues and gave me suggestions on how to fix the drywall where he had to cut a hole to get to the pipes. Also, the new water heater is awesome! we got the plastic tank with a lifetime warranty. William explains how everything works and it looks good in the garage.

We will definitely be calling Goettl for all our plumbing issues for now on. They are a little bit more pricier than going to the Home Depot or Lowe’s, but they replace everything and make sure you have a high-quality product to last for years to come. They make sure you know everything that needs to be fixed or replaced so you won’t have any more plumbing issues. They’ve done a great job replacing our air conditioner and now replacing our water heater.

We called multiple air conditioning companies and this was the only one that we were able to get immediate service from. We had someone at our house less than two hours later, at 8 o’clock at night. Ronald was very professional and friendly. He gave us multiple options and did not pressure us into any of them. When we decided to get a new air conditioner, he stayed with us past 11 o’clock until the purchase was done. Everyone we dealt with has been very kind and friendly. This company treats everyone with respect, no matter what time it is. It was a pleasure doing business with them.

Charles Hazen came to our home for a plumbing inspection. He was knowledgeable, kind, and respectful. I learned a lot about our home during the inspection and trust the recommendations he provided. Thank you, Charles for your expertise.

Andrew Morgan is outstanding very efficient in his explaining of everything. We want him to come out and be doing our maintenance check every 6 months

Chris Beers was our technician, and was fantastic. He was extremely knowledgeable, friendly, and thoroughly explained everything to us. I would highly recommend Goettl AC and plumbing, and would also request Chris to be your technician.

We had our old water heater removed and a new one installed with all new fixtures. We also had the water valves for our washing machine replaced on the same...

JR was wonderful! He installed a new HVAC for us. He answered all of our questions, was super knowledgeable and considerate of our space. Great company with amazing techs and fast friendly service. Thank you JR, we are enjoying the new AC!

Jehad was great. Came same day as service request, diagnosed, and went through multiple options to fix current state of unit and recommended various options. Very helpful overall

Charles is professional and very informative! He pointed out and explained more things that made me more knowledgeable pertaining to my house.
I know a lot more detail about the water heater, water filtration, pipes and everything else today because he knew and shared his experiences.
He’s the Best!

Juan was amazing!
His knowledge and expertise of drywall repair is phenomenal!
Doesn't look like any damage ever happened!
Thank you!
James and Roger Mosello

This company is the best. I had technician Zach Becket and he was the great. I highly recommend Goettl for all your plumbing and A/C needs you won't be disappointed.

Technician Zach Becket was excellent. Goettl is the best service company I have encountered. Please use this company for plumbing and A/C service and repair, you won't be disappointed.

Goettl plumbing answered my call and set an appointment the very next business day to replace a toilet. Mike Havlu called and let me know he could come early which was great. He explained all the details of the installation including checking the wax ring. Very knowledgeable and we will call Goettl next time we need anything plumbing and hope to get Mike!

We had a water heater emergency on a Sunday afternoon. We called Goettl and Bronson was sent to us. The problem was immediately noted, a temporary solution was decided, and today the issue was fixed in a very professional, knowledgeable manner. Bronson explained everything being done while answering our questions and concerns. 5⭐️service!

Josias was amazing!! Professional, honest, extremely knowledgeable, friendly, patient and truly genuine. The previous company had no affordable remedy and insisted an entirely new system was the only solution. Josias diagnosed the problem quickly and efficiently, offered several options and saved my budget. I am a very grateful and satisfied Goettl customer thanks to Josias🤩

This is a fantastic company! Jarod and Amanda helped us, and they were genuine, caring people. They gave us a lot of options for what we needed and for our budget, advising us on the ups and downs of each option, but didn’t try to sell us something just that get more $$. They came in under what we expected. This company is clearly customer-oriented and has great values based on what I have researched and experienced. It’s refreshing to see that old fashioned business conscientiousness! They are thorough and extremely knowledgeable. I recommend them to anyone!
Update: the installation technicians couldn’t have been better. Very nice, friendly people. Fast, efficient and knowledgeable. Ricardo and Bobby helped us. Great team!

Jehad provided excellent service! He was friendly and informative. He helped us understand what we needed and provided us with all our options. He did the unit testing in front of us and was very helpful! Will definitely request him again when we need more unit help!

When my water heater tank was leaking, I went on Google and just started making calls. Nobody could help me quickly and the customer service just wasnt there. I called Goettl and they were able to get their technicians out the next morning, earlier than I was quoted (thankfully). Zack and Dominick were amazing and deserve the best! They came into my home respectfully, were kind to my animals and my family, and made conversation effortlessly. They made it a point to explain all options to us in a way we would understand and also helped get us tge best deals. They finished their work quickly and efficiently and cleaned up after themselves. I would recommend this company. Many thanks to Zack and Dominick!

We had a leak in our water heater tank on a Sunday! We were sent Bronson who immediately diagnosed the issue. He came back today and expertly repaired the...

The Goettl technician, Victor, came by today for the annual plumbing inspection. Victor is professional, courteous and knowledgeable. Thank you for checking everything out today!
Update: Samuel came over to perform annual AC service and did an outstanding job!

Had a great experience with Andrew G. He helped me with both my AC units and helped me understand my systems! Also helped me identify a draining issue!

Matthew with HVAC Recycle arrived today to take away all the old materials from our new duct rebuild and new AC unit install. He was efficient, respectful and did a beautiful job cleaning up. Thank you Mathew for your hard work! We have been so impressed with everyone associated with Goettl.

We recently had our AC unit replaced and had a great experience from start to finish. The initial technician who came out to assess the issue (I unfortunately forgot his name) was 100% on point—thorough, honest, and extremely helpful in walking us through our options. When it came time for the installation, Daniel Castillo did an outstanding job. He was professional, knowledgeable, and efficient. He made sure everything was installed properly and took the time to answer all of our questions. The new unit is working perfectly, and the entire process was smooth and stress-free. Highly recommend this company—top-notch service all around!

Jesus did a great job! Friendly, efficient, worked every fast. Our house was 99 degrees because the a/c went out. Jesus got it working within 10 minutes of arriving! Give him a raise, 10/10 would recommend. I gave him 5 stars because that’s as high as the site will allow. Would give more.

The absolute best of the best. AC went out at the beginning of summer. Goettl was there the very next day with an install. Julian and Adrian were incredibly knowledgeable and helpful. Highly recommend. Jesus came and helped connect a new smart thermostat. Very knowledgeable and quick!

I had an amazing experience with Jehad from Goettl. He showed up quickly, which was a huge relief during a stressful time with a broken AC. He was incredibly thorough in diagnosing the issue and took the time to clearly explain everything to me in a way I could understand. What really stood out was his patience and calm demeanor—even when I was on the verge of an anxiety attack, he never made me feel rushed or overwhelmed. He also helped bring the price down, which I truly appreciated. Most importantly, he stayed until the AC was actually cooling and everything was working properly. I’m so grateful for his professionalism and compassion. Highly recommend!

Alex Nelson has demonstrated high levels of professionalism, customer service, and competency while performing maintenance at my rental property. He is a great ambassador for the company, and we are very grateful for his services. Great work Alex!

Tai Estabillo did a wonderful job!
He was very kind,knowledgable and very professional. Thank you so much Tai! We are very happy with the results and service! We love Team Goettl!

Overall great experience! We got our call answered right away and got an appointment immediately. Our technician assigned was Edgar. He was great and very friendly. His extensive knowledge and helpfulness guided us in making the best decision for our HVAC issue. I highly recommend you ask for Edgar!

Overall great experience! We got our call answered right away and got an appointment immediately. Our technician assigned was Edgar. He was great and very friendly. His extensive knowledge and helpfulness guided us in making the best decision for our HVAC issue. I highly recommend you ask for Edgar!

We had a truly fantastic experience with Goettl AC, all thanks to our technician, Hunter! When our AC needed servicing Hunter arrived promptly and was incredibly through in diagnosing our unit. He took the time to explain what was wrong in a way we could easily understand, and he answered all our questions patiently. His professionalism and friendly demeanor made the whole process stress free. He fixed our AC and even offered some helpful tips for helping our AC run more efficiently. We highly recommend Hunter and Goettl AC for their exceptional service!

Jehad was my AC tech and he was extremely helpful and informative. Got the job done and was very friendly as well. I will be asking for Jehad anytime I contact Goettl! He does HVAC ! 🙂

service was fast clean and friendly great job and thank u very much this will be the only company i call from now on and the PRICE was perfect !!! thank u RICHARD 🙌🏼🙌🏼🙌🏼🙌🏼

We’ve been using Goettl for several years now and we’ve always been pleased with their service and technicians. Thomas Perez was no exception. He arrived early in the time window for a new HVAC inspection and got the it taken care of within a short period of time by working directly with the City of Henderson. Thomas had a cheerful demeanor and thoroughly explained the process of the inspection before he began. Of course it passed inspection because Goettl always does it right the first time!

Overall great experience! We got our call answered right away and got an appointment immediately. Our technician assigned was Edgar. He was great and very...

Had a great experience with Goettl. They installed a filtration system in the garage. Work was done by Levi, who did a very professional job at plumbing this system. The job was done in a timely and friendly manner. Highly recommend Goettl and there professional installers.

I experienced a plumbing issue late in the evening, and they arrived promptly, resolving the problem in under an hour. I would like to extend my gratitude to Kristian for their assistance.

Great experience with this company. Jaime was prompt, courteous, and professional. They got the work done extremely quickly as well. I highly recommend Goettl.

Paul S. with Goettl did a great job with my AC. He was professional, on-time, and quickly diagnosed and fixed the problem. This man is a great example customer service, knowledge, and relateabiliy. He listened to my concerns, and explained everything. I would recommend him again.

My wife and i contacted three know plumbing companies in tucson and your competitors, neither of them contacted us until Goettl did. We had a tankless water heater and water treatment system installed , and the Goettl team who did the instalation did a great job. They were focused on the work and answered all our questions throughout the instalation process. Once they completed the work they did a great job in explaining the system and the process of it. They walked us through the whole system and what we needed to do to maintain both systems. My wife and I felt very comfortable with the Goettl team and you could see the pride they take in their work. Francesco Tocci did an excellent job in explaining how both system work, this was proof through his knowledge and experience with the products and the Goettl company. He spoke very highly of the Goettl company and this was evident with the time he spent in explaining the companies position in product guarantee and quality. All Goettl team staff who were involved with our purchases from Francesco Tocci and the installation team really compliment each other and gave credence to the Goetti team of professionalism. Thank you Goettl for treating my wife and I so well, we do appreciate you and will recommend you to anyone as a 5 star company.

Now I understand why this company is so highly rated! Outstanding customer service from the time I called to make an appointment to when Tyler came to our home to evaluate our concerns. I learned so much about our plumbing, thank you! The level of professionalism is unmatched! Also Tyler was very down to earth, easy to talk to, he was obviously very intelligent and it was clear he was a master of his trade! Thank you Tyler, I would recommend Tyler to everyone! He is definitely an asset to the company.

The Goettl serviceman, Adrian, provided me with information about service options. He was courteous, knowledgeable, and straight-forward. I appreciated his thoroughness and honesty. Adrian was genuine, trustworthy, and kind. I appreciate his advice and helpfulness.

I had the honor today to visit with Andrew and Will today, both very nice guys, clean and professional. Andrew listened precisely to what I needed and the speed I needed it in and, with his team, and made my request a reality. Will, another very nice gentleman, did a great job, leaving a much cleaner install than I hoped for. It’s clear to me that these folks have respect for one another and still understand the value of teamwork. While the price was much higher then I expected, knowing I’m up to code and have a strong warranty made me feel like the value was still there.

Word to anyone reading this, do your research so you have the best questions, which will lead to a better quality product for your money.

We were very pleased with our experience with Goettle! Chris was amazing! Prompt, professional, friendly and definitely knowledgeable. I was so pleasantly surprised to have such a good experience in this particular industry - that's not been typical with other companies. I was referred by my mom, and I'll be referring others - they're great!

I recently had my AC unit serviced for rejuvenation with Goettl and I must say that I am very pleased with the service I received. Alberto Martinez, the technician who helped me, was very professional and provided me with various service options and corresponding fees that my AC unit needed. Thank you Goettl!

We called Goettl because our AC just wasn’t cooling like it used to, and I’ve gotta say, I was super impressed. Ken, our technician, was awesome. He was friendly, respectful, and explained everything as he went. He did a full maintenance cleaning and even climbed up into the attic to check things out thoroughly.

One thing that really stood out was the AI tools he used to check how the system was performing. He showed us a super clear report that broke down exactly what was working and what wasn’t. I’ve never seen anything like that during a service call!

Huge thanks to Ken!! Such a great experience. Would totally recommend Goettl to anyone needing AC help.

Goettl sent Brandon to service my family’s home. Most importantly his skills were on point. He was very professional as well. Also after a brief side conversation he helped me not look as bad in front of my old lady. He told her, “There’s no way that would have moved with a snake. Definitely not his fault.” (She doesn’t read company reviews) so thanks Brandon for a job well done and helping preserve my dignity as a man.

The team Goettl fields are friendly, responsive and knowledgeable.. Devin is a prime example, who went the extra mile to make sure i understood all that took place. Although Goettl is a bit more expensive they are worth it.

Yesterday had a good experience.Had a new air conditioner, installed through ghetto, professionals, matt t, eric and Chris did a fantastic job on installation inside and out. I could not be happier. Everything was up to parm, great to work with him. Great to talk with him, just a great experience. Overall, I would recommend this company to anybody and everybody, they get it done, and they get it done, right.

Mr. Tocci from Goettl was very professional and knowledgeable. He even assisted me with another issue I was having. I would trust Mr. Tocci would any issue for my air conditioning and plumbing.

Jaime came by today for the AC rejuvenation. He was on time and very friendly. The work was done in a timely manner and when he discovered 2 issues that needed to be fixed he explained very well what needed to be done and how much the charge for that would be. Thank you Jaime!

GREAT service! Frank was very polite, informative, and patient. Chris was very fast and very informative. Thank you for looking out for veterans and teachers. We appreciate it.

Just wanted to say Jeremy did a great job today. He came out to inspect my attic insulation, but he went above and beyond by also changing my filter and helping me sync up and replace one of my water sensors. He was very helpful in explaining monthly maintenance tasks to me as well as information about insulation in an easily understandable manner. Appreciated the great service!

So satisfied with my service. Jesus is a great tech and yall are my new go to.

Update:
Just had water heater servicing done and Francesco was very polite and helpful. He made sound recommendations and I am happy with the work he performed.

Taylor, Kevin and Jose completed the install of my new 4 ton split system in about 5 hours. I am a 20 year Clark County Senior building inspector retired and HVAC specialist. I can honestly say their work is some of the best I’ve ever seen. Perfect Line set brazing from Taylor. Precise workmanship from Jose and Kevin. All thread tension and unit leveling perfect. This eliminates rattling and noise and is important for proper functioning of the unit. All old condensation lines, pan and vent replaced with new. Tarps were laid down and work area vacuumed at completion. Taylor, Kevin and Jose were very polite and courteous. They wore protective covering over shoes.
If you’re looking for a company that cares about the quality of their work and hires good people and spends the time to train them with the latest technology and codes,
Definitely go with Goettl!!!!!!!!

Francesco, Adrian, Mark, Jeran and all others were excellent to work with. Very prompt, professional and kept me informed on everything. I know I called the best company. I highly recommend Goettl!!!

Jonathan knew exactly what my problem was. Got it resolved within ten minutes and was out the door. Great quick work, by someone who knows their job. Thanks

Mr. Alberto Escobedo Quinones from Goettl did a great with our A/C unit service / drywall paint service call. Very professional, Great follow-on customer service and job by Goettle. A truly first class operation in Las Vegas! Highly recommend them. Thank you!

He was very good and spent additional time with me after the installation to set me up on the app so that I can control the unit on my phone. I really appreciated that so much.

Damian was wonderful! He found the problem, fixed it and set up the online monitoring system.
Thanks, Damian! You definitely went above and beyond for this family.

JR Padilla came out to my house when we were having issues with our newly installed AC Unit. My wife had ALOT of questions for JR and during the entire encounter he was very patient and extremely helpful with everything. He went the extra mile to walk us through steps with the thermostat checking everything and explaining things to us. I know that technology is ever evolving and some of us need to catch up with what's current but JR did not seem to mind trying to make it simple for us to understand. That means alot especially this day and age. Oh and he also fixed the settings on my unit and it's working amazingly well. With all the Goettl Techs that have been to my house over the past 11+ years I have only truly had one bad experience and it was addressed immedi
ately. Goettl may be expensive but the experience we have had is Top Shelf. Techs like JR is why we have remained with Goettl for all these years! Great Job! Thank you JR Padilla and everyone else who has helped us along the way!

Hottest day of the year and poor Polo was outside in it, fixing my ac for my comfort! I couldn't have asked for a better experience, from Pam on the phone to how quickly my appointment was set up to how fast Polo performed the job, explaining everything along the way! First class operation. I would HIGHLY recommend 4 Seasons to anyone.

We had a very very good experience with Goettl. We had a brand new air conditioner put in and the gentleman Eiln and Rickey were very professional and did a great great job. I highly recommend Goettl if anyone had any problems with their air conditioner. Thank you guys. Christy Prizzi

Responded quickly and provided space heaters until
my forced air heater was replaced. Can't say enough good thing about 4Seasons. Their techs knew exactly what they were doing and were great guys to work with.Professional and knowledgeable.

We are very satisfied with the work done by Alberto. He was professional, courteous and diligent in every aspect. He cleaned up and protected the surrounding areas. We as home owners would definitely recommend Goettl air condition company who installed a new unit to our home. Erick and Cipriano are two top technicians who work hours removing and installing my air conditioner. They were Amazing and we recommend them highly

Having your AC unit go out in July is not much fun. I called several companies and could not get someone soon enough until I called Goettl AC and Plumbing. They gave me a three hour timeframe and I must’ve been first on their list because they came early. The technician was Brendon Tracy. He was very informative regarding what the problem was And how the system worked. He let me know exactly what the cost would be And what needed to be done before he actually did the work which I was so appreciative of. Brenden Was extremely knowledgeable And I told him I wanted to sign up for their yearly service, which was very reasonable. I had a service similar with another company when I lived elsewhere and it does help to keep everything maintained and in working order. I just cannot say enough good things about this company. So if you were ever in doubt…don’t be! Goettl A/C is the company to go with!! I will definitely ask for Brendon Tracy To be my technician.

I really recommend Goettl. Each employee that I have met and dealt with has been polite, friendly and professional. Brenden Silvia and another employee installed two new toilets. They did a wonderful, thorough job and I am very pleased.

Alberto was excellent. He arrived on time and was pleasant and personable. He repaired the drywall around my new AC to better than new. It looked amazing.

Both AC units went out. Called first thing in the morning and had a technician out at my home by 9 am. First time using Goettl and was extremely pleased...

Ashton, Goettl's tech is a very knowledgeable, polite, caring and dedicated young man. His company did well to choose him. Ashton solved a problem that others didn't. We are very grateful to him and to Goettl.

During a hot weather spell my air conditioning system began tripping the circuit breaker on the main house panel. After reading the reviews and BBB status, I called Goettl Air Conditioning during a weekend. They dispatched Technician Jef Eusepi. Jef tested the system and found it to be the circuit breaker to actually be the problem. Jef was very professional and very easy to work with. He allowed me view his instruments explaining the status and health of my 20+ year old system which was still in working order. I appreciated service Jef provided and highly recommend him and Goettl to anyone with similar HVAC problems.

Robert was awesome. He came after hours to detect a plumbing leak. Was very personable, knowledgeable and explained everything to us in detail. He was very thorough and put us at ease with his professionalism. This was my first experience with Goettl and I was not disappointed with them. Believe the hype. They’re great.

Great customer service!

Answered our call on a Sunday hottest day so far this year and tech arrived earlier than expected on Monday when your AC isnt...

I'm extremely impressed with the service. I initially called for a kitchen sink clog, but Corey and Alex went above and beyond. They used a camera to inspect not only the kitchen line but also the main sewer line all the way to the city connection. They identified several issues and clearly explained multiple options for moving forward. Corey and Alex are true professionals, definitely five stars!

Amanda Nations and Nick Jacobson were very courteous, knowledgeable, and informative. They provided me with preventive information and posed a number of options to deal with the current situation on my A/C unit. They were also very professional.

ford and nate did a great job getting my water heater replaced i will tell everyone to call goettl for any pluming or air conditioning problems thank you for taking care of this for me

Goettl Tech Vadym arrived on time for the AC inspection & service. Overall, Vadym was very transplant and kept us informed of his progress. The tech was a superb professional and did an outstanding job by keeping us informed. Job well done! Keep up the great work!

Excellent! Alex Nelson has great customer service skills! I will definitely recommend him! He explained everything in detail customer service is my number one priority, and Alex Nelson exceeded it!

I purchased a new a/c unit and it was installed but it was not blowing enough air to cool my home . Junior came out fix the problem and was very thorough and had 2 other gentlemen with him Eric and momo working with him . They all were helpful pleasant, courteous and patient as well working in the heat . I am a happy customer!

My air conditioning went out in a heatwave (where it was 103). I called a couple places before calling Goettl. I waited no time on the phone and they fit me...

I've use Goettl for my A/C and water heater needs. They were up front and honest about what needed to be done, presented all options and never pressured any decision. I recently had a problem with plumbing problem which was due to a main water valve. Juan and Nate came out the very next morning, again, presented the options, engaged in conversation, and were so nice and professional. They handled the problem quickly and made me feel encouraged and confident in their work but always told me not to hesitate in calling them back out. I'm impressed and stand by this company. @Goettl, thank you for you everything!

Mike H. Was fabulous! He was quick with information in my soft water system. Very informative and easy to talk to. Great guy all around!!!
Thank you for his...

I have a monthly service membership with Goettl and recommend them for all their services. All of Goettle’s employees that have serviced my house have been professional and knowledgeable. Recently Dan came to my house because my A/C went out and he fixed it. Dan was detail oriented and thorough. Thanks for your help Dan!

Jeremy knew what the problem was right away and fixed it happily! He is an experienced and diligent worker and young men in training should look up to Jeremy as a mentor. I think Jeremy is the best! Thank you for fixing our air conditioner!

I have two AC units on the roof of my house. Samuel came out on Sunday to service both of them and did an excellent job. He communicated well with me, answered all my questions, and was a very convenient person to talk to. He can come and service my AC units anytime! I rate him at 100% satisfaction. Thank you Samuel!

I am so greatful to Goettl, having such professional and courteous employees. I was kept informed of what was found, and fixed the issue. Thank uou!

We had Dusty Pond as our technician and he was just the best!! Very thorough, explained everything in detail, answered all questions and was very personable. He made suggestions that were very valuable and services that we were unaware of and took advantage of. He was on time and informed us about everything he was doing and showed us pictures of our problem area. We are extremely satisfied with this service and this company, thank you Goettl and especially Dusty!!

We’ve been using Goettl for the past 8 years and I have no complaints l! Our tech Mike H came out today and gave the best service . I highly recommend Mike H and the company

We got an appt for $129 for a routine service of our furnace. The office staff was very professional and even notified us that they could move our appt to a more convenient time slot.

Diego was the technician sent to perform the maintenance. He was very polite, professional, and knowledgeable!

Goettl will be the new provider of our HVAC needs!

Parker was here today. Very pleasant. Great job, respectful of property and us. Knew his job well.
Gave us our options, explained everything in detail for...

Had a water main leak. Goettl sent an emergency technician. Jeran arrived on schedule and was polite and courteous. Main line to the house was replaced and water service returned in the same day. Would recommend.

My air conditioner went out during a heat wave100 to 105 degrees for the following days. I called at 8 am and had a very competent service man at my home within an hour. I would highly recommend Goettl Air Conditioning and Plumbing to those in need of service. Rhonda M.

Brendan Moreno: Brendan came on Thursday, July 10 2025. He was very friendly but professional. When he arrived, he explained exactly what he was going to...

Goettl has been great so far!
And I would highly recommend the company and the quality technicians like Jarod.

Jarod is the go to if you want excellent
Customer service and communication for any AC related issues. He is very knowledgeable, personable and trustworthy. I am grateful and satisfied.

Updated review: 7/12/25

We had issues with our AC system and always needing to keep it at 63 degrees to feel comfortable , which in reality is not a normal thing to do , but because the builder had not installed the duct work correctly, it caused many issues to occur.

As always, Jarod is superb at customer service and satisfaction! He always lets us know the details of the work he will be performing, and the reasons of the work that needed to be done.

Jarod told us exactly what was needed for the fix, and we will be making arrangements for this when we are able to.

We also appreciate that he is not a pushy salesman , but a technician that displays integrity, so this is more so why we are sticking with Jarod and Goettl. We specifically chose Jarod as our go to technician because he is so knowledgeable, personable, trustworthy and a delight to talk to. Thank you again Jarod!

Gina &Juan ❤️

I wanna give a big shout to Jarod Wallquist! He’s awesome! Very personable, friendly, and knowledgeable! And to mention on it! He picked up within minutes of the issue, and took care of it right away. He also gave us advice about keeping up on the maintenance of our ac/heating units so that we can get the most out of it. We will continue to work with Jarod, he’s the best! We also wanted to give another shout out to Will Howington as he is also another awesome Goettl technician for the plumbing side. Friendly and knowledgeable! It’s so great to receive such awesome customer service! We lucked out twice!! Thanks guys! ❤️

Great Job Jesus, he gave a thorough response to the problem with out A/C. This is the person who consult with for your HVAC problems. Good job family!!!

Chris was very knowledgeable and professional . he took a lot of pictures and showed me exactly what the problems were and made the necessary repairs . I wish I would have used Goettl years ago !

I was with a friend today when a Goettl technician arrived to service my friend's air conditioner. The technician was Stacy and he was amazing. He had never seen the equipment before but quickly identified the problem, provided and estimate for repairs and completed the repair. I never saw a tech as qualified, friendly and helpful as Stacy. If you ever need air conditioning service I'd definitely call Goettl and ask for Stacy.

Jarod and Johnathan did an excellent job of diagnosing the issue we called on, as well as identifying other issues that needed to be addressed. The were extremely knowledgeable, courteous, professional and addressed everything in a detailed yet timely manner. Highly recommend them!

Brendon was exceptionally thorough with explaining everything to us very kind and considerate to our needs. Definitely recommend him coming out to your home..

Frank was great. Timely, thorough and friendly. He reset my thermostat for me and gave me helpful info about it. He really went above and beyond i. his service today!

Jordan was an outstanding technician that knew specifically what was wrong with my HVAC system. Explained everything clearly and thoroughly and went above and beyond to show me step by step his process. Thank you!

I had the best experience today with my goettl tech, Jef Eusepi.
I felt very confident with his experience in HVAC. He came to do the AC rejuvenation.
Just perfection.
I’m so impressed, I signed up for the maintenance program.
I highly recommend goettl for your HVAC needs. And plumbing too.

Nathan was very clear about the diagnosis of our HVAC system and the options repair vs. replace. Walked us through the numbers, stayed with us as we were speaking with the salesperson, told us about the no interest no payments for 12 months and stayed with us as we had to unfreeze our credit reports with all three agencies in order to qualify for the no no deal. He was professional, had a good sense of humor and patient. Highly recommend Goettl and Nathan.

Davey was so knowledgeable and friendly! We felt very comfortable having him in our home! I really liked how he gave us all options to repair our AC, not just the most expensive one. Thanks Davey!

Francesco was great! He came in and immediately found the reason for the leak under my kitchen sink. The pipes were installed incorrectly. Francesco had this fixed in no time. Great service! Thanks again Francesco!

I requested a shower drain clean out. They came the same day and cleared my drain. Our technician, Rodell was so courteous and respectful and quick! I would...

William came to repair a leak in our shower and some additional problems in our master bath. He was helpful, knowledgable, courteous and prompt! We would recommend based on this great experience.

On time and your estimator was very much the professional. I am impressed with his thoroughness and knowledge of equipment option available to me.

Update: I accepted your proposal and wow, three days later my house has heat and air. Installation time was a little over five hours with breaks, and all the time your crew worked efficiently and professionally. Nothing eas left undone. A big THANK YOU for you guys.

Davey performed my annual A/C maintenance and did an awesome job! He was thorough, documented everything, and explained it all to me. He is kind and friendly; can't wait for him to do my Furnace maintenance in the Fall. Thank you, Davey!! Thanks, Goettl!

The service man Colby was on time and very efficient and he seems very knowledgeable about what he was doing and he did a great job , I would definitely recommend this service from these people .

Heather came out to check my water heater , Heather was very thorough in her check of the water heater and the piping in my house very pleased with her easy to talk to and very knowledgeable

Junior just finished installing my new a/c equipment. He did a bang up job very efficiently and very knowledgeable. Thanks JR and Goettl’s.

Also Saul came out day before and diagnosed problems with my old a/c unit . He gave me 3 options to to treat the problems and I elected to do the full replacement rather than keep nickel and dime the unit. The was no.high pressure from him or from Goettl’s in fact they were able to credit me some discounts. Thanks Saul.

Well, I’m back again writing another 5 star review for Goettl. Nobody looks forward to spending $15k+ on a new HVAC system, but when you do, you want it done right. Jarod and his crew (two young men) and Amanda, all came over within a day’s notice and got a new system up and running in a single day without having to suffer much in this Texas sweltering heat. The crew got started right away and was done by the afternoon. The very next day, Jarod and Amanda came by to inspect the install and touched up a few things, caught some minor errors and really set the equipment up right. Jarod is such a nice guy he is by far A++ material. Do not let this man go! He will obviously be successful no matter where he goes, but the man has a gift. He’s extremely personable and very transparent which I truly appreciate. His manager Chris also lended us some portable A/C units for the night before, making it much more comfortable in our house. Thank you to Jarod and everyone who worked so hard to get us comfortable when we needed it the most. Thanks for the exemplary service and turnaround time!

This is the second time I have Goettl service my hvac system first time was my furnace this time my A/C unit. Tyrone was professional, curious and punctual. He diagnosed the issue with the AC unit, and was able to fix it within a few minutes, he provided full pictures of all the steps he took to diagnose and while I was not at home, he was very polite and communicative with my wife and with me on the phone when explaining everything that he did. I will 100% continue to use Goetll for all my hvac needs

Nicholas Mayhew came to our home to repair/replace the garbage disposal, unclog a kitchen sink and replace a bathtub spigot. He was assisted by Caleb. Nick gave three price quotes and options on what to repair before any work was started. He and Caleb repaired all in a matter of a little more than two hours, including a parts run. Both technicians were courteous, personable, professional and thorough. The price for all was reasonable. I highly recommend Goettl of Tucson.

The installer worked in a hot house, did a great job and kept us informed, and cleaned up after they were finished. AND he was friendly with our dogs and was very careful not to let them out as they came in and out!!!!

Our tech, Alex Nelson, was very helpful and explained everything to us in a clear, concise manner. This was the first time we’ve experienced issues with our AC and the stress of it being summer made us nervous but he assured us everything would be fine and got us set up with temp cooling. Thank you so much!

Saul came to my house about an hour after I called in the workorder. Found the wiring problem and fixed it and left within 1 hour 30 min after arriving.

Last year I needed a new furnace and air conditioner. friend said Goettl. I got an appt right away. They showed up on time and the guys were friendly and helpful. Clean job and it didn't take as long as I thought. They clean the areas up and the experience was great. Coupons and other services for later. My hot water heater was not working. No hot water for 3 days. They worked me in and Sammie came today. He figured out the problem right away and I'm looking forward to a hot shower in 40 min
He was very nice ...clean and knowledgeable. I will call Goettl every time.
Jay Davis..

Amazing service, professional, and informative! Highly recommend! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Shout-out to Pat Q for doing an awesome job installing an AC system in my house. He took pride in his work and his workmanship was excellent. He went out of his way to make sure I was happy. Goettl a company that treats their customers like family.
Thank You!

Edgar & Johnathan were fantastic. Professional and throughly checked our AC unit & replaced our filters. Went over in detail the inspection. Highly recommend & give a 5 Star rating.

Colby was our Tech and can't be any happier. He was very timely for our appointment and very professional to boot! Hope we can request him for all our...

Jesus came to inspect my AC. It turns out the main drainline was clogged. He was professional. He was also super efficient and completed the job quickly. I highly recommend Goettl to my family and friends.

We woke up Saturday morning to a very hot house. The AC was out. I called Goettl and made an appointment for Monday evening. Nick and Jonathan came out. Found the problem and repaired the small part that leaked and charge the system.
Even though the AC was cool, Nick let me know there wasn’t quite enough refrigerant in it, but he didn’t have anymore and so he came out the next night to top off the refrigerant to give us a fully charged system. Can’t say enough nice things about this company and Nick. He really knows a lot about air conditioners and explained everything fully. I have full confidence in my air conditioner again. Thanks Goettl.

Jonathan knew his stuff. He put in the extra time to run all of this checks when the initial solution didn't work and he walked me through all of the issues and rationals behind the decisions he was making. He gave me some very helpful tips after the repair was done successfully. Coming from one of their competitors, I highly recommend working with this company as trustworthy with high quality work and great service.

Matthew is an amazing service tech. He’s been to our home a few times. He remembered our family and remembered everything about our AC unit from the last time he checked it 6 months prior. This company always has great service but I think he’s the best person we’ve had out to our house. Great customer service and great work.

Edgar was very professional and had the necessary knowledge and parts to identify and repair my system. I would highly recommend him for any HVAC issues.

Always professional and courteous!
Victor was very thorough. Our water pressure was too high so he recommended a part to lower it. Our property is older...

We were having high humidity issues after a recent evaporator coil change out. Brendon came out the same day we called. He introduced himself and asked a lot of questions to really dive in to what all the symptoms are to really understand the entire issue. He spent many hours running various tests to make sure we got a proper diagnosis. In the end, he was able to figure out the issue and fixed it. Our humidity dropped within a couple hours and our temperature delta went from 12 degrees to 18 degrees. He got our system dialed in. Brendon is a rare type of employee that really dives in and spend the appropriate amount of time to do the job right!

Chris was my technician that helped me today. Great communication. Explained everything that was needed in detail. Never tried to upsell any unnecessary additions. Quick and quality work. Highly

Francesco Tocci did an outstanding job for us inspecting and maintaining our plumbing . He fine tuned our system to insure it was working optimally. Please convey our appreciation to him for a job exceedingly well done.

I'm very happy with the service I received from Goettl service person Chris E. He was personable, informative and thorough.
This is my first year using...

Alex Nelson did an amazing job and am beyond happy with the work. Alex was one of the best technicians that ever has come here. would recommend him in a heartbeat

I recently had both of my AC units replaced and want to give a big thank you to Joe Martinez, Mike, Matt Tovar, and Robert for their exceptional service throughout the process.

Joe took the lead and was professional, knowledgeable, and communicative every step of the way. Mike was only on-site briefly, but his involvement was pivotal in making sure everything was on track. Matt and Robert were thorough, respectful, and focused on doing the job right the first time.

Replacing two AC units is no small project, but this team made it feel smooth and stress-free. Their coordination, expertise, and pride in their work truly stood out. I highly recommend them and appreciate how well they represented Goettl.

Jonathan came to clear our slow drain bathroom sink. He looked under the sink and quickly knew what the problem was. He cleaned it in about 20 minutes. But...

Absolutely FANTASTIC service! I noticed an issue this morning, 2 Professional and GREAT technicians (Wil & Adrian) at my door same day!
They listened to my issue, were very through, checked for leaks, etc. I’ve lived in Lakeway for 30 years, used MANY local plumbers - but Goettl will definitely get all my business moving forward. HIGHLY recommend!
Ty, Wil & Adrian!

Goettl Home Services,

Everyone from the Goettl sales representative Christian, Tech / Advisor Josias recommended a HVAC A/C and Heating system replacement. Technicians team Veronica and her partner.

I had an excellent experience working with Goettl Air Conditioning and couldn’t be more satisfied! From start to finish, the team was professional, knowledgeable, and incredibly courteous.

Alex Nelson is AMAZING! He came out when we were in need and estimated everything quickly, professionally and kindly. Would recommend to all my neighbors and my friends!!! Josh was also very friendly and helpful when we spoke with him.

Judd was great. I called early evening on a Friday and Judd was here within 2 hours. He was quick to diagnose and repair my shower leak. Thankful they had...

Zach and Dominic were very thorough with the plumbing inspection and we chose for them to fix everything. They did a great job fixing everything and we are very happy with their work.

Excellent service from day one. Air Conditioner went out on a weekend just before I was leaving on a trip. They were able to come out, install a new air conditioner within a day. Have also replaced my water heater through them. Excellent service all the way around.

Alex Nelson did a great job fixing our AC today He explained everything and got it done very professionally and promptly. Thank you so much Alex for all your hard work today

We came back from vacation and found that our AC was no longer working. We were able to get an appointment scheduled that same day and had a tech come out...

Had a free estimate for a replacement water softener. Kristian Boodram was the plumber and he is awesome. Very knowledgeable and helped us understand what we need. He answered all the questions we h

Goettl has really been great. They have issues like every company but when I’ve needed them for both plumbing and a/c they have delivered exceptional customer service.

Julian and Caleb did a fantastic job with our plumbing repairs. They were professional and cleaned up really well after the work was done. I would highly recommend them.

Jacob came out, was right on the promised time and was knowledgeable and friendly. He got right to work and finished promptly. He cleaned up after himself and did a great job. He pointed out a couple things that we might need in the future, but that could probably wait a little while. I highly recommend Goettl Air and would use their services again. Thanks Jacob!

Awesome service. We had a wonderful technician named Diego , who went above and beyond to help fix our AC unit. Very grateful for the fast service,...

They were fast responding and reasonably priced for the pipe leak I had. The tech Darian was very friendly, helpful and thorough.
Definitely recommend

My experience with Goettl was very good today. Stanley Heath was very professional and thorough during our annual plumbing check. He explained what he was doing throughout the process and also gave me some tips on keeping the water faucets in shape.

Our AC stopped working after I got home from work, the next day Goettl was able to fit me in as requested. They even contacted me when they had a cancel to...

I couldn't be happier with the plumbing team Goettl sent out. I always forget they do plumbing, so they were the second company I called to take a look.

I...

We had Parker Mottram come out to fix the A/C in our home. He was very knowledgeable and went above and beyond. He went up on roof to fix/clean ac coils, he went into attic to check duct work, and he looks at all our vents. Awesome job!!!

Always wonderful service.
Jeremy Canchola serviced our mini-split today with the usual Goettl efficiency and professionalism.
Highly recommended!

Excellent experience! The plumber was professional, friendly, and super knowledgable. This is the first time I have ever used Goettl. Because of this technician and my amazing experience, I will be recommending him/Goettl to all of my real estate clients. Highly recommend.

Would like to commend Jacky Lin for his rehab of our HVAC. He is very knowledgeable & he provided us with outstanding advise & recommendations.
Hopefully, we will get Jack for our next service call.

Levi delivered fast, precise, and high-quality workmanship. I originally called Goettl to replace some aging water bib valves, but during the visit, Levi identified a potential issue with our shut-off valve and recommended replacing it. I really appreciated his thorough inspection—it’s not something I would have caught on my own.

They did installation on our Electric Hot Water heater. I had excellent Customer Service. The quote was competitive, Zach was personable and answered questions as did office. Satisfied w/installation

Francisco Tocci came out to inspect our plumbing to ensure that all is working properly and performed maintenance on our system. His friendly attitude, attention to detail, and patience in explaining all of his work and recommendations were greatly appreciated.

I had to have a part replaced in my air conditioner today! The technician, Austin, was on time, very efficient and friendly. Left me with a new flashlight and stuffed animal! Thanks Goettl!

Dave Angulo, a service technician responded to my home to clear up a low voltage issue on a new A/C install. The guy was knowledgeable, squared away, and...

Had a gas line in my home that needed repair. Goettl was quick to send a technician that night even though it was well past business hours. Chris came over and gave us a quote. He made sure we knew our payment options and thoroughly explained what the repair was going to be like and the steps we needed to take with the gas company. As 1st time homeowners, we were feeling pretty nervous but Chris made sure we were informed and taken care. Repair was done the next day and Chris helped us stay within budget. Thank you Goettl!

Booked a Rejuuuvenation and was very pleased with Romel’s service! He was very professional and walked me through everything he was checking and testing throughout my home and on my unit. Thank you!

I wouldn't use anybody else.They are truthful and they are up front.They have never done us wrong and also they have never done anybody else I know wrong
If...

Nash Mugica came out and fixed our shower drains. Great customer service and got the job done really quickly and cleaned up before he left. Very nice and...

Goettl has been excellence through and through, from their communication methods, verification texts, to the tech, all around incredible. I'd definitely invite them into my home for any plumbing, heating, or AC issues I have. they're reliable, on time and get the job done the first time.

Had a toilet leaking from the tank and bottom so got a quote at my annual plumbing check in February to install one I provided. Andrew, the tech, also...

Great customer service on both plumbing and HVAC needs.

I especially love their route service as it lets you know exactly how far away the technician is.

just found out they were supposed to install a 3.5 ton on my roof and they charged me for it but it's only a 2.5 ton. Had another company come out and tell me this since they used to work here. Never honored their warranty either.

I am so thankful to Nick and Devin who came by this morning and found my clogged sewer pipe issue. As a stage 4 cancer patient, my ability to flush toilets, take a shower, and clean my home is vital to my health. Goettl provided me with a reasonable fee to fix this issue. I would definitely recommend their services!

I enjoyed the environment in goettl las vegas. They have a training facility on spot for their technicians, a huge warehouse to keep parts and equipment in stock so customers can get quick service. �

I had John and Mark here in installing water purification, new tankless and some repairs. they were very professional and very satisfied with equipment and service. great techs. strongly recommend. thanks

We have had Goettl of Tucson service for about a year and thank goodness we had them to call when our AC failed and had a condensation leak in the attic . Goettl sent ROBERT out right away. He did a thorough inspection and informed us of what we already felt we needed to do with our old system. He sat down with me and went through the pros and cons of repairing the old vs replacement. He explained everything about a new Goettl system. From all the benefits, to the great warranties to the peace of mind we’d have not having to worry what would and could happen next to the old system. He was friendly, thoughtful and professional. He put in a call to TYLER in sales & finance to reach out to us. He did and went through all the models of systems Goettl has to offer and all info we needed to make a decision and give him a call back. Robert gave us positive points to know we wanted a new system and Tyler gave us option on how. Thanks guys! Next day bright and early came some amazing techs ADRIAN and LUIS to install our new system. Such professionals, friendly with great personalities. You guys worked hard and it looks & runs incredible. You guys are amazing!The decision to invest in a Goettl system was because of an awesome team of Goettl employees.
Robert, Tyler, Adrian & Luis, Thank you all so much.

Thanking of your company today and how you blessed our family last year I highly recommend your company and your employees to take care of their needs as far as air-conditioning I bless you And all of your employees have a merry Christmas this year and again thank you thank you thank you God bless you. Mrs. Schreiber.

Bobby Smith is great at explaining the options I have with my AC and Heater. He also let me know about the maintenance plan which is going to be great for me so I can always keep up to date with the AC and the heater. Also I didn't know that you did plumbing and he said I could get plumbing work done too so I am going to do that right away. I liked the photos that were taken to explain the situation on where I am at with the unit. All in all it was the best technician experience I have had since becoming a home owner in 2010. I would highly recommend Geottl and Bobby to anyone because of getting things right the first time, going out of his way to help, following up and keeping promises, and great product and technical knowledge. I'm not super informed on my home machines so it is comforting to be in good hands.